Comfort Flame Whispering24FTN Installation And Operation Instructions Manual Download Page 4

ComfortFlame.US.com

900553-00NC

4

SAFETY

Continued

1.  This appliance is only for use with the type 

of gas indicated on the rating plate. This 
appliance is not convertible for use with 
other gases.

2.  Do not place propane/LP supply tank(s) 

inside any structure. Locate propane/LP 
supply tank(s) outdoors (propane/LP units 
only).

3.  If you smell gas

• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not 

use any phone in your building

• immediately call your gas supplier from 

a neighbor’s phone. Follow the gas sup-
plier’s instructions

• if you cannot reach your gas supplier, 

call the fi re department

4.  This heater shall not be installed in a 

bedroom or bathroom.

5.  Before installing in a solid fuel-burning fi re-

place, the chimney fl ue and fi rebox must 
be cleaned of soot, creosote, ashes and 
loose paint by a qualifi ed chimney cleaner. 
Creosote will ignite if highly heated. A dirty 
chimney  fl ue may create and distribute 
soot within the house. Inspect chimney 
fl ue for damage. If damaged, repair fl ue 
and fi rebox before operating heater.

6.  Do not burn solid-fuel in a masonry or 

UL127 factory-built fi replace in which a 
vent-free room heater is installed.

7. If 

fi replace has glass doors, never operate 

this heater with glass doors closed. If you 
operate heater with doors closed, heat 
buildup inside fi replace will cause glass to 
burst. Make sure there are no obstructions 
across openings of fi replace.

8.  To prevent the creation of soot, follow the 

instructions in 

Cleaning and Maintenance

Page 20

.

9.  Before using furniture polish, wax, carpet 

cleaner or similar products, turn heater off. If 
heated, the vapors from these products may 
create a white powder residue within burner 
box or on adjacent walls and furniture.

10. This heater needs fresh, outside air venti-

lation to run properly. This heater has an 
Oxygen Depletion Sensing (ODS) safety 
shutoff system. The ODS shuts down the 
heater if enough fresh air is not available. 
See 

Air for Combustion and Ventilation,

 

Page 6

. If heater keeps shutting off, see 

Troubleshooting,

 

Page 23

.

11.  Do not run heater

• where  fl ammable liquids or vapors are 

used or stored

• under dusty conditions

12. Do not use this heater to cook food or burn 

paper or other objects.

13. Do not use heater if any part has been ex-

posed to or under water. Immediately call 
a qualifi ed service technician to inspect 
the room heater and to replace any part 
of the control system and any gas control 
which has been under water.

14. Do not operate heater if any log is broken. 

Do not operate heater if a log is chipped 
(dime-sized or larger).

15. Turn heater off and let cool before servic-

ing, installing or repairing. Only a qualifi ed 
service person should install, service or 
repair heater.

16. Operating heater above elevations of 

4,500 feet may cause pilot outage.

17. To prevent performance problems, do not 

use propane/LP fuel tank of less than 100 
lb. capacity (propane/LP units only).

18. Provide adequate clearances around air 

openings.

Summary of Contents for Whispering24FTN

Page 1: ...ings exactly could result in serious injury death or property damage INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference This appliance may be installed in...

Page 2: ...uilt fireplace or in a listed ventlessfireboxenclosure It is design certified for theseinstallationsinaccor dance with ANSI Z21 11 2 Exception Do not install this appliance in a factory builtfireplace...

Page 3: ...you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARN...

Page 4: ...are no obstructions across openings of fireplace 8 To prevent the creation of soot follow the instructions in Cleaning and Maintenance Page 20 9 Before using furniture polish wax carpet cleaner or si...

Page 5: ...local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from American National Standards Institute Inc 25 West 43rd Street 4th floor New York NY 10036 National F...

Page 6: ...home needs to breathe Fresh air must enter your home All fuel burning ap pliances need fresh air for proper combustion and ventilation Exhaust fans some fireplaces clothes dryers and some fuel burnin...

Page 7: ...ace If additional ventilation to adjoining room is supplied with grills or openings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the ma...

Page 8: ...Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 12 12 Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or duc...

Page 9: ...ireplace If not drafting may cause pilot outage or sooting Useaheat resistantsealant Do not seal chimney flue damper WARNING This appliance is equipped for either natural gas or propane LP gas but not...

Page 10: ...Using Mantel NOTE If using a mantel proceed to If Using Mantel Page 11 If not using a mantel follow the information on this page You must have noncombustible material s above the fireplace opening No...

Page 11: ...l shelf See Figure 5 Page 10 and Figures 6 and 7 for minimum clearances MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fire...

Page 12: ...mum Fireplace Clearances Above Combustible Flooring Noncombustible Material Hearth 5 Min Combustible Material FLOOR CLEARANCES A If installing appliance on the floor level you must maintain the minimu...

Page 13: ...bit metal or masonry as applicable flathead screwdriver pipe wrench 1 Connect approved flexible gas hose to gas control fitting in heater see Figure 10 IMPORTANT Hold gas fitting with wrench when conn...

Page 14: ...gas pressure You must reduce incoming gas pressure to between 11 and 14 of water If you do not re duce incoming gas pressure heater regulator damage could occur Install external regulator with the ven...

Page 15: ...WARNING Testallgaspiping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to check for a leak Applyanonco...

Page 16: ...Open Closed Equipment Shutoff Valve Figure 15 Checking Gas Joints Propane LP Model Shown Gas Control Valve Location Propane LP Supply Tank Equipment Shutoff Valve Figure 16 Checking Gas Joints Natura...

Page 17: ...f log must seat over pins on base as shown in Figure 17 2 Place middle log 2 onto base Holes in bottom of log must seat over pins on base as shown in Figure 17 3 Place front log 3 onto grate as shown...

Page 18: ...art of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op eratehea...

Page 19: ...ckwise to desired heating level The burn ers should light Set control knob to any heat level between HI and LO 9 Turn control knob clockwise to the PILOT position to shut off burner leaving pilot lit...

Page 20: ...ome blocked with dust or lint Periodically inspect these holes for any block age and clean if needed Blocked air holes will create soot Figure 22 Correct Pilot Flame Pattern Your pilot may vary from p...

Page 21: ...holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the orif...

Page 22: ...s Type Propane LP Ignition Piezo Manifold Pressure 10 w c Inlet Supply Pressure inches of water Maximum 14 w c Minimum 11 w c Whispering24FTN Rating 36 000 Btu hr Gas Type Natural Ignition Piezo Manif...

Page 23: ...in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect igniter cable 2 Free igniter cable if pinched by any metal or tubing...

Page 24: ...knob pressed in 30 seconds 3 Wait one minute for safety interlock system to reset Repeat ignition operation 4 Fully open equipment shut off valve 5 A Contact local natural or propane LP gas company B...

Page 25: ...rrect all leaks see Checking Gas Con nections Page 15 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Con nections Page 15 1 R...

Page 26: ...inimum installa tion clearances see Pages 8 through 12 3 Clean burners see Cleaning and Maintenance Page 20 or replace burner orifice 1 Turn heater off when us ing furniture polish wax carpet cleaners...

Page 27: ...your gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting Please contac...

Page 28: ...e US com 900553 00NC 28 PARTS REMOTE READY BASE ASSEMBLY FOR WHISPERING24FTN AND WHISPERING24FTP 16e 16c 16a 16d 16b 10 3 8 9 11 12 4 5 6 7 14 15 13 1 3 2 Cat No Model F2569 Whispering24FTN F2570 Whis...

Page 29: ...5538 Burner LP Yellow Flame 1 10 J3599 Regulator Gas 1 J8118 Regulator Gas 1 11 J3562 Connector Male 3 8 NPT to 3 8 Tube 1 12 J8119 Tube T Stat Inlet 1 13 J3593 Clip Thermobulb 1 14 J3546 Igniter Piez...

Page 30: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ___...

Page 31: ...mage to the Product will produce excessive temperatures and could result in a re hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provid...

Page 32: ...nce uses Dealer name IHP reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local d...

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