Comfort Flame Whispering24FTN Installation And Operation Instructions Manual Download Page 21

ComfortFlame.US.com

900553-00NC

21

Burner Tube

Pilot Assembly

Pilot Air 
Inlet Hole

Ports/Slots

Burner 
Tube

Orifi ce Holder 
(May Be Brass 
or Aluminum 
Depending on 
Model)

Primary Air Inlet Holes 
(Shape of Holes May 
Vary by Model)

Figure 24 - Orifi ce Holder On Outlet 

Burner Tube

Figure 25 - Pilot Inlet Air Hole

We also recommend that you keep the burner 
tube and pilot assembly clean and free of dust 
and dirt. To clean these parts we recommend 
using compressed air no greater than 30 PSI. 
Your local computer store, hardware store or 
home center may carry compressed air in a 
can. If using compressed air in a can, please 
follow the directions on the can. If you don’t 
follow directions on the can, you could dam-
age the pilot assembly.
1.  Shut off the unit, including the pilot. Allow 

the unit to cool for at least thirty minutes.

2.  Inspect burner, pilot and primary air inlet 

holes on orifi ce holder for dust and dirt 

(see Figures 24 and 25).

CLEANING AND MAINTENANCE

Continued

3.  Blow air through the ports/slots and holes 

in the burner.

4.  Check the orifi ce holder located at the 

end of the burner tube again. Remove 
any large particles of dust, dirt, lint or pet 
hair with a soft cloth or vacuum cleaner 
nozzle.

5.  Blow air into the primary air holes on the 

orifi ce holder.

6.  In case any large clumps of dust have now 

been pushed into the burner repeat steps 
3 and 4.

Clean the pilot assembly also. A yellow tip 
on the pilot fl ame indicates dust and dirt in 
the pilot assembly. There is a small pilot air 
inlet hole about two inches from where the 
pilot  fl ame comes out of the pilot assembly 

(see Figure 25).

 With the unit off, lightly blow 

air through the air inlet hole. You may blow 
through a drinking straw if compressed air is 
not available.

LOGS

•  If you remove logs for cleaning, refer to 

In-

stalling Logs,

 

Page 17

, to properly replace 

logs.

•  Replace log(s) if broken or chipped (dime-

sized or larger).

MAIN BURNER

Periodically inspect all burner fl ame holes with 
the heater running. All slotted burner fl ame 
holes should be open with yellow fl ame pres-
ent. All round burner fl ame holes should be 
open with a small blue fl ame present. Some 
burner fl ame holes may become blocked by 
debris or rust, with no fl ame present. If so, 
turn off heater and let cool. Remove blockage. 
Blocked burner fl ame holes will create soot.

Summary of Contents for Whispering24FTN

Page 1: ...ings exactly could result in serious injury death or property damage INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference This appliance may be installed in...

Page 2: ...uilt fireplace or in a listed ventlessfireboxenclosure It is design certified for theseinstallationsinaccor dance with ANSI Z21 11 2 Exception Do not install this appliance in a factory builtfireplace...

Page 3: ...you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater or its controls can be dangerous WARN...

Page 4: ...are no obstructions across openings of fireplace 8 To prevent the creation of soot follow the instructions in Cleaning and Maintenance Page 20 9 Before using furniture polish wax carpet cleaner or si...

Page 5: ...local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from American National Standards Institute Inc 25 West 43rd Street 4th floor New York NY 10036 National F...

Page 6: ...home needs to breathe Fresh air must enter your home All fuel burning ap pliances need fresh air for proper combustion and ventilation Exhaust fans some fireplaces clothes dryers and some fuel burnin...

Page 7: ...ace If additional ventilation to adjoining room is supplied with grills or openings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the ma...

Page 8: ...Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 12 12 Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or duc...

Page 9: ...ireplace If not drafting may cause pilot outage or sooting Useaheat resistantsealant Do not seal chimney flue damper WARNING This appliance is equipped for either natural gas or propane LP gas but not...

Page 10: ...Using Mantel NOTE If using a mantel proceed to If Using Mantel Page 11 If not using a mantel follow the information on this page You must have noncombustible material s above the fireplace opening No...

Page 11: ...l shelf See Figure 5 Page 10 and Figures 6 and 7 for minimum clearances MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fire...

Page 12: ...mum Fireplace Clearances Above Combustible Flooring Noncombustible Material Hearth 5 Min Combustible Material FLOOR CLEARANCES A If installing appliance on the floor level you must maintain the minimu...

Page 13: ...bit metal or masonry as applicable flathead screwdriver pipe wrench 1 Connect approved flexible gas hose to gas control fitting in heater see Figure 10 IMPORTANT Hold gas fitting with wrench when conn...

Page 14: ...gas pressure You must reduce incoming gas pressure to between 11 and 14 of water If you do not re duce incoming gas pressure heater regulator damage could occur Install external regulator with the ven...

Page 15: ...WARNING Testallgaspiping and connections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to check for a leak Applyanonco...

Page 16: ...Open Closed Equipment Shutoff Valve Figure 15 Checking Gas Joints Propane LP Model Shown Gas Control Valve Location Propane LP Supply Tank Equipment Shutoff Valve Figure 16 Checking Gas Joints Natura...

Page 17: ...f log must seat over pins on base as shown in Figure 17 2 Place middle log 2 onto base Holes in bottom of log must seat over pins on base as shown in Figure 17 3 Place front log 3 onto grate as shown...

Page 18: ...art of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op eratehea...

Page 19: ...ckwise to desired heating level The burn ers should light Set control knob to any heat level between HI and LO 9 Turn control knob clockwise to the PILOT position to shut off burner leaving pilot lit...

Page 20: ...ome blocked with dust or lint Periodically inspect these holes for any block age and clean if needed Blocked air holes will create soot Figure 22 Correct Pilot Flame Pattern Your pilot may vary from p...

Page 21: ...holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the orif...

Page 22: ...s Type Propane LP Ignition Piezo Manifold Pressure 10 w c Inlet Supply Pressure inches of water Maximum 14 w c Minimum 11 w c Whispering24FTN Rating 36 000 Btu hr Gas Type Natural Ignition Piezo Manif...

Page 23: ...in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect igniter cable 2 Free igniter cable if pinched by any metal or tubing...

Page 24: ...knob pressed in 30 seconds 3 Wait one minute for safety interlock system to reset Repeat ignition operation 4 Fully open equipment shut off valve 5 A Contact local natural or propane LP gas company B...

Page 25: ...rrect all leaks see Checking Gas Con nections Page 15 2 Replace control valve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Con nections Page 15 1 R...

Page 26: ...inimum installa tion clearances see Pages 8 through 12 3 Clean burners see Cleaning and Maintenance Page 20 or replace burner orifice 1 Turn heater off when us ing furniture polish wax carpet cleaners...

Page 27: ...your gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting Please contac...

Page 28: ...e US com 900553 00NC 28 PARTS REMOTE READY BASE ASSEMBLY FOR WHISPERING24FTN AND WHISPERING24FTP 16e 16c 16a 16d 16b 10 3 8 9 11 12 4 5 6 7 14 15 13 1 3 2 Cat No Model F2569 Whispering24FTN F2570 Whis...

Page 29: ...5538 Burner LP Yellow Flame 1 10 J3599 Regulator Gas 1 J8118 Regulator Gas 1 11 J3562 Connector Male 3 8 NPT to 3 8 Tube 1 12 J8119 Tube T Stat Inlet 1 13 J3593 Clip Thermobulb 1 14 J3546 Igniter Piez...

Page 30: ..._______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ___...

Page 31: ...mage to the Product will produce excessive temperatures and could result in a re hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provid...

Page 32: ...nce uses Dealer name IHP reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local d...

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