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Owner’s Manual -  

B-VMH18,24UU-1

8

Symptom 2: Change into the fan mode during

cooling mode       

Symptom 3: White mist comes out of a unit

Symptom 4: Noise of air conditioner’s cooling 

In order to prevent the indoor evaporator frosting, the system 

will change into fan mode automatically, 

and 

restore to the 

cooling mode after 

the indoor coil warms above freezing

.

When the room temperature drops to the set temperature, the 

compressor goes off and the indoor unit changes to fan mode; 

when the temperature rises up, the compressor starts again. It 

is same in the heating mode.

Symptom 3.1: Indoor unit

 Symptom 3.2:  Indoor unit, outdoor unit

Symptom 4.1: Indoor unit

When humidity is high during cooling operation If the interior of 

an indoor unit is extremely contaminated, the temperature 

distribution inside a room becomes uneven. It is necessary to 

clean the interior of the indoor unit. Ask your dealer for details 

on cleaning the unit. This operation requires a qualified 

service 

p

erson

When the system is changed over to heating operation after 

defrost operation Moisture generated by defrost becomes 

steam and is exhausted.  

A continuous low "shah" sound is heard when the system is in 

cooling operation or at a stop. 

When the drain pump (optional accessories) is in operation,this 

noise is heard.

A "pishi-pishi" squeaking sound is heard when the system stops 

after heating operation. 

Expansion and contraction of plastic parts caused by 

temperature change make this noise. 

Symptom 4.2:  Indoor unit, outdoor unit 

A continuous low hissing sound is heard when the system is in 

operation. 

This is the sound of refrigerant gas flowing through both indoor 

and outdoor units. 

A hissing sound which is heard at the start or immediately after 

stopping operation or defrost operation. 

This is the noise of refrigerant caused by flow stop or flow 

change. 

Symptom 4.3: Outdoor unit 

When the tone of operating noise changes. 

This noise is caused by the change of frequency.

Symptom 5: Dust comes out of the unit 

Symptom 6: The units can give off odours

When the unit is used for the first time in a long time. 

This is because dust has gotten into the unit.

The unit can absorb the smell of rooms, furniture, cigarettes, 

etc., and then emit it again. 

Symptom 7: The outdoor unit fan does not       

spin.

During operation. The speed of the fan is controlled in order to 

optimize product operation. 

The operation lamp is flashing rapidly (5Hz) This lamp is still 

flashing rapidly after turn off the power and turn on again.

(See in Table 8-1)

Remote controller receives malfunction or the button does not 

work well.

A safety device such as a fuse, a breaker frequently actuates.

 

Obstacles and

/or

 water enter the unit.

Water leaks from indoor unit.

Other malfunctions.

8.

 

TROUBLESHOOTING

8.1      Troubles and causes of air conditioner

If one of the following malfunctions occur, stop operation, 

shut off the power, and contact your dealer.

If the system does not properly operate except the above 

mentioned cases or the above mentioned malfunctions is 

evident, investigate the system according to the following 

procedures.

 (See in Table 8-2)

8.2      Troubles and causes of remote controller

Before asking for serv

ice

 or repairing, check the following 

points.

 

(See in Table 8-3)

Summary of Contents for B-VMH18UU-1

Page 1: ...OWNER S MANUAL Ceiling and Floor Unit Models B VMH18UU 1 B VMH24UU 1 517 787 2100 www marsdelivers com ...

Page 2: ...ontroller Drain pipe INDOOR UNIT OUTDOOR UNIT 1 2 3 5 4 7 6 8 8 9 All the pictures in this manual are for explanation purpose only They may be slightly different from the air conditioner you purchased depend on model The actual shape shall prevail NOTE RESE T TIM E ON TIM E OFF CLO CK SW ING AIR DIRE CTIO N OK ECO SW ING MO DE FAN SPE ED M LOCK C H AUT O CO OL DR Y HEA T FAN TEM P SET CLOC K SET H...

Page 3: ...tion systems available If electrical appliances are disposed of in landfills or dumps hazardous substances can leak into the groundeater and get into the food chain damaging your health and well being To prevent refrigerant leak contact your dealer When the system is installed and runs in a small room it is required to keep the concentration of the refrigerant if by any chance coming out below the...

Page 4: ...e unit or under the indoor unit It may cause incomplete combustion or deformation of the unit due to the heat Do not install the air conditioner at any place where flammable gas may leak out If gas leaks out and stays around the air conditioner a fire may break out This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or...

Page 5: ...eved within these operating temperature range 2 3 NOTE FORCED AUTO The OPERATION lamp is lit and the air conditioner will run under FORCED AUTO mode The remote controller operation is enabled to operate according to the received signal 1 FORCED COOL The OPERATION lamp flashes the air conditioner will turn to FORCED AUTO after it is enforced to cool with a wind speed of HIGH for 30 minutes The remo...

Page 6: ...please clean it once every two weeks With this new technology the display area will appear EC if applicable and the LED indication lamps continue flashing when the outdoor unit detects refrigerant leakage Louver Angle Memory Function optional For some models the machine is specially designed with louver angle memory function Power failure during operation or pressing the ON OFF button on the remot...

Page 7: ... if it is very dirty Never use a damp cloth on the remote controller Do not use a chemically treated duster for wiping or leave such material on the unit for long It may damage or fade the surface of the unit Do not use benzine thinner polishing powder or similar solvents for cleaning These may cause the plastic surface to crack or deform Do not dry out the air filter under direct sunshine or with...

Page 8: ...ntinuous low hissing sound is heard when the system is in operation This is the sound of refrigerant gas flowing through both indoor and outdoor units A hissing sound which is heard at the start or immediately after stopping operation or defrost operation This is the noise of refrigerant caused by flow stop or flow change Symptom 4 3 Outdoor unit When the tone of operating noise changes This noise...

Page 9: ...ircuit or short circuit OFF E9 Other malfunction of twins model OFF 9 Communication malfunction between indoor and outdoor units OFF E1 10 11 12 13 Discharge air temperature sensor error F3 Outdoor EEPROM error F4 Communication malfunction between two indoor units for twins model E8 OFF F0 1 N A N A 7 6 5 4 2 1 Current overload protection Indoor EEPROM error E0 OFF 14 15 16 17 18 19 20 21 Outdoor ...

Page 10: ...Symptoms Causes Unit does not start Table 8 2 Symptoms Causes The fan speed can not be changed Check whether the MODE indicated on the display is AUTO Check whether the MODE indicated on the display is DRY When the automatic mode is selected the air conditioner will automatically change the fan speed When dry operation is selected the air conditioner will automatically change the fan speed The fan...

Page 11: ...of warranty period Without this proof the express warranty begins on the date of shipment from the factory Please visit www marsdelivers com to register your new product REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY The sole remedy under the Limited Warranty is replacement of the defective part If replacement parts are required within the period of this warranty MARS replacement parts shall be u...

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