s
n
o
it
u
l
o
S
t
l
u
a
F
Massage heads rotating at
reduced speed.
The load on the massage heads is excessive. Reduce
load and try again.
Device switches off suddenly
Device may have been in use for 15mins. Auto-shut-
off function activated. Continue using by pressing the
‘On’ button after resting the unit for 15mins.
Over-heat protection function activated. Device is
switched off for your safety. Please rest device for 15-
30mins before restarting.
Device fail to start
If so, let device rest for 15mins before continuing.
Device may require longer time to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device
power inlet wire.
Jerky motion of massage heads /
Vibrations from device
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
Check if device has been used for more than 15mins.
5
Care and Cleaning Instructions
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with
clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly.
Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Do not apply excessive pressure or impact onto massager/massage heads.
Application of a direct force in excess of 110 lbs. may damage your massager and
invalidate your warranty. Refrain from over usage of the device.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects which might cut or puncture
the fabric surface.
TROUBLESHOOTING GUIDE
