5
Care and Cleaning Instruc�ons
TROUBLESHOOTING GUIDE
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean, dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe
the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Do not apply excessive pressure or impact onto massager/massage heads. Applica�on of a
direct force in excess of 110 lbs. may damage your massager and invalidate your warranty.
Refrain from over usage of the device.
6. Store the massager in a cool, dry place out of reach of children.
7. Avoid contact with sharp edges or pointed objects which might cut or puncture the cover
of massager.
Massage heads rota�ng at
reduced speed.
Fault
Solutions
The load on the massage heads is excessive. Reduce
load and try again.
Device switches off suddenly
Jerky mo�on of massage heads /
Vibra�ons from device
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
Device may be jammed. Remove pressure / load
from the device and press the ‘Power’ bu�on to try
again.
Infra-red lights are on but no
mo�on from massage heads
Device may have been in use for 15mins. Auto-shut-
off func�on ac�vated. Con�nue using by pressing the
‘power’ bu�on a�er res�ng the unit for 15mins.
Over-heat protec�on func�on ac�vated. Device is
switched off for your safety. Please rest device for 15-
30mins before restar�ng.
The ba�ery is low,please charge in �me.
Check if adapter is plugged into socket and adapter
output is connected to device power inlet wire .
Check if device has been used for more than 15mins.
If so, let device rest for 15mins before con�nuing.
Device may require longer �me to cool in warmer
environments.
Device fail to start
