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TROUBLESHOOTING
• Power cord and plug is expanded, deformed
damaged and it color has changed.
• One part of the power cord and plug are hotter.
• Power cord is flexible with discontinuous power
supply.
• The electric pressure cooker has abnormal
heating and generates a bad odor.
• There's abnormal noise or vibration when
powered on.
Stop using and call our
Consumer Service
Center
• There's dust or dirt on the plug or socket.
Remove the dust or dirt.
NOTE: Please contact our authorized service center for repair.
S/N
Symptom
Possible Reasons
Solutions
Power socket bad contact Please check the power
socket
High temperature since
there isn’t water in the inner
pot
High temperature since
there isn’t water in the inner
pot
Send to the service
center for repair
Add water according to
the requirement
Insert the inner pot
correctly
Send to the service center
for repair
Bottom sensor fault
Pressure switch fault
All indicators flags
After cooking cycle
completes, leave the lid
on for 5 more minutes.
Reduce water accordingly
Too little water
Lid opened prematurely
Too much water
Add water accordingly
Rice too soft
Exhaust valve not in sealing
position
Turn the exhaust valve to
the sealing position
Send to the service center
for repair
Pressure control fails
Steam comes out from
exhaust valve non-stop
Power indicator doesn’t
light on
Display screen
displays E1
Display screen
displays E2
Display screen
displays C1
Display screen
displays E8
Rice half cooked or too
hard
Customer Service Management Office: 5 Sylvan Way, Suite 100 Parsippany,
NJ, 07054
Amazon Store: https://www.amazon.com/comfee
Tel: 866-646-4332
E-mail: [email protected]
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