Comdial DXP Impact Reference Manual Download Page 8

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You can program many of the buttons on your telephone to enhance the
unit’s versatility and usability. These programming instructions are found
in the following chapter:

Programming Your Telephone

For your convenience, a troubleshooting chart is provided in the
following chapter:

Troubleshooting Your Telephone

There is a Quick Reference chart in the following chapter:

Appendix A Quick Reference Guide

Introducing The Telephone

GCA70–249

1 – 2 Non-LCD Reference Manual

Summary of Contents for DXP Impact

Page 1: ...V 9 WXY 0 SPEAKER MESSAGE TRNS CONF HOLD MUTE TAP R MUTE SHIFT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 R Non LCD Telephone Reference Manual MUTE SHIFT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 R ...

Page 2: ...A and later Contact your Comdial dealer for updates of this as well as other Comdial publications Comdial strives to design the features in our communications systems to be fully interactive with one another However this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in t...

Page 3: ...o A Subdued Off Hook Voice Announcement 2 5 3 Making Calls 3 1 3 1 Making Calls 3 1 3 2 Dialing Automatically 3 1 3 3 Dialing Manually 3 3 3 4 Redialing A Previously Dialed Number 3 3 3 5 Using Line Groups 3 5 3 6 Waiting For A Line Queuing 3 6 3 7 Making Intercom Calls 3 6 3 8 Camping On At A Busy Station And Waiting For An Automatic Callback 3 8 3 9 Camping On At An Idle Station And Waiting For ...

Page 4: ...other Station 7 2 7 3 Entering Account Codes 7 3 7 4 Entering Authorization Codes 7 4 7 5 Forwarding Calls 7 5 7 6 Listening To A Call Over The Telephone Speaker Group Listening 7 6 7 7 Making A Call Non Private Privacy Release 7 6 7 8 Monitoring A Conversation Between Two Telephones Service Observing 7 7 7 9 Muting Your Telephone 7 7 7 10 Sending A Paging Announcement 7 8 7 11 Setting A Do Not Di...

Page 5: ...Sending Response Messages 8 6 9 Programming Your Telephone 9 1 9 1 Programming For Speed Dialing 9 1 9 2 Storing Speed Dial Numbers 9 3 9 3 Storing DSS Numbers 9 4 9 4 Storing The Feature Buttons 9 5 9 5 Storing The Response Message Button 9 7 10 Operating Your Telephone With A DSS BLF Console 10 1 10 1 Operating Your Telephone With A DSS BLF Console 10 1 11 Troubleshooting Your Telephone 11 1 Ind...

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Page 7: ...n The operation chapters define often used features and provide instructions for their use These chapters are titled as follows 2 Answering Calls 3 Making Calls 4 Placing Calls On Hold 5 Transferring Calls 6 Conferencing Calls The special purpose features of the telephone are grouped into one chapter 7 Using The Other Telephone Features Your telephone provides several non verbal ways to communicat...

Page 8: ...are found in the following chapter 9 Programming Your Telephone For your convenience a troubleshooting chart is provided in the following chapter 10 Troubleshooting Your Telephone There is a Quick Reference chart in the following chapter Appendix A Quick Reference Guide Introducing The Telephone GCA70 249 1 2 Non LCD Reference Manual ...

Page 9: ...ttons and therefore does not provide status indications for these buttons The 8112N does not have a MUTE key The 8112N does not have a handset volume control The IMIST module will only work with the 8212S and 8212N telephones The 8124S and 8112S telephones have a rocker switch style volume control instead of separate VOLUME UP and VOLUME DOWN buttons Message waiting lights on the 8124S and 8112S t...

Page 10: ...d loudspeakers are close together such as in a speakerphone additional amplification typically generates a ringing sound public address systems do this if the volume is too high or the microphone is too close to a loudspeaker Your speakerphone s sound activated switches allow either the microphone or the loudspeaker to be on at a given time This means that sounds travel in only one direction at a ...

Page 11: ...to provide the best switching constant sound patterns such as elongating your words and playing externally supplied music may prevent the sound activated switches from operating properly Place the telephone on a hard surface and away from table edges Do not place the telephone in corners or enclosures Do not let obstructions come between you and the microphone Rooms with hard flat surfaces that re...

Page 12: ...stem installer may have reprogrammed these buttons to better suit your needs 8212S Speakerphone 2 ABC 1 3 DEF 6 MNO 5 JKL 4 GHI 7 PRS 8 TUV 9 WXY 0 SPEAKER MESSAGE TRNS CONF HOLD MUTE TAP R Message Button TAP Button Transfer Conference Button Mute Button Hold Button Dialpad Line Buttons DSS BLF Buttons Programmable Buttons Handset Volume Down SCS002 Volume Up Intercom Button NOTE These are default...

Page 13: ...OPER JKL TRNS CNF HOLD TAP INTERCOM R Dialpad Line Buttons DSS Buttons Programmable Buttons Transfer Conference Button Hold Button TAP Button Intercom Button IMP002 Handset 8112N Telephone Message Waiting Light MUTE SHIFT SPEAKER INTERCOM TRNS CNF TAP HOLD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 INL001 R Line Buttons DSS BLF Buttons Programmable Buttons Hold Button TAP Button I...

Page 14: ...ck up Microphone Opening Allows hands free operation of speakerphone not available on 8112N and 8212N Mute Button Keeps the person on the line from hearing your conversation not available on 8112N Programmable Buttons Allow you to store numbers for automatic dialing functions Allow you to store telephone extension numbers for Direct Station Selection DSS Indicate which lines are either in use ring...

Page 15: ... 8112N and 8212N Turns your speaker on or off Disconnects a call when you are on a handsfree call Ends or cancels programming TAP Button Recalls dial tone or generates a hookflash Retrieves held calls or last call placed on hold Transfer Conference Button Transfers calls Sets up conference calls Volume Control Regulates the volume of the ringer speaker handset headset background music and group li...

Page 16: ...s on hold Winking red the call has been placed on hold by another station Fluttering orange your line has recalled from hold Fluttering red the line put on hold by another station has recalled Next to a fixed feature or programmable feature button Steady red the feature is on Steady off the feature is off Next to an intercom button Steady green with a quick flash you are using your intercom Winkin...

Page 17: ...g is in progress Above the MUTE button On steady called party cannot hear your conversation Above the SHIFT button On steady shift mode is activated to allow access to second level speed dial numbers programmed at DSS button locations GCA70 249 Introducing The Telephone Non LCD Reference Manual 1 11 ...

Page 18: ... the telephone upward with one hand pivot the telephone supporting arms upward with your other hand while feeling for the notches under the telephone Notice there are three sets of notches under the telephone corresponding to the three positions available 3 When the telephone is at the desired height find the closest pair of notches and place the supporting arms in the notches Press down slightly ...

Page 19: ...and speak toward the telephone lift handset if privacy is desired 2 2 Answering Intercom Calls An intercom call is one that is made from one system telephone to another An intercom party can voice announce through your speaker instead of ringing your telephone or an intercom party can ring your telephone intercom ringing sounds two short ring bursts You can block voice announce calls if you wish S...

Page 20: ...may include a DSS STATUS button If it does you can use it to switch from monitoring all telephone activity to just monitoring its personal intercom activity To monitor another telephone 1 Observe the BLF light indications next to the personal intercom appearance DSS button Off idle Flashing ringing On busy or on hold NOTE If you do not have the station monitoring feature the BLF light shows just t...

Page 21: ...e installer may choose different night answer dialing codes than those default values detailed in this procedure When in doubt ask your system attendant what codes are active at your site If your telephone rings 1 Lift handset or press line button with flashing light When you hear loud ringing anywhere in the system 1 Lift handset 2 Press INTERCOM 3 Dial 65 through 68 to select ringing zone 1 4 th...

Page 22: ... Lift handset and press INTERCOM 2 Dial 4 3 Dial extension number of ringing telephone 4 Speak toward telephone to answer call Lift handset if you desire privacy If you have programmed a PICK UP button on your telephone see Storing The Feature Buttons in the chapter titled Programming Your Telephone in this guide you may make a call pick up either within your group or at a specific station inside ...

Page 23: ...ponse To return to distant party after your reply is complete release the MUTE button Since the 8112N does not have a MUTE button this feature is not available on that telephone If you have an 8112N telephone you must use the proce dure described below to respond to a SOHVA Non verbally Response Messaging If the announcing station has an LCD speakerphone press a preprogrammed RESPONSE MES SAGE but...

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Page 25: ...oice as part of a speed dial number line selection is automatic with speed dialing This user s guide discusses button programming in a separate section Refer to it when you are ready to store numbers at the programmable buttons There are two types of speed dial numbers 1 numbers that you store for your own use personal speed dial numbers and 2 numbers that the system attendant stores for everyone ...

Page 26: ...on dial pad 0 9 To speed dial a personal number stored at the dial pad 8112N and 8212N 1 Lift handset and press TAP 2 Press speed dial number on dial pad 0 9 To speed dial a system number stored at the dial pad 8124S 8112S and 8212S 1 While on hook press and then dial system speed dial number 100 599 To speed dial a system number stored at the dial pad 8112N and 8212N 1 Lift handset and press TAP ...

Page 27: ...ection 9 2 Storing Speed Dial Numbers If a distant party tells you an important telephone number and you want to immediately save it for later redial you can use a SAVE NUMBER REDIAL button to save the first 16 digits of that number To automatically redial the last dialed number 1 Press and release the hookswitch to disconnect current ringing or busy tone press TAP if using a 8112N or 8212N teleph...

Page 28: ...phone is idle press 70 or press the AUTOMATIC REDIAL button programmed by your installer 2 The system queues the last number dialed that is not already in the queue and repeatedly dials the number until you cancel the feature or the system has dialed the number a preprogrammed number of times determined by your system installer 3 The AUTOMATIC REDIAL light flashes between redials and turns on stea...

Page 29: ...the redial queue OR press the AUTOMATIC REDIAL button while the number you wish to remove from the redial queue is ringing NOTE The system allows only ten numbers in the redial queue In order to add a number to a full redial queue you must remove one of the numbers from the queue before dialing the new number 3 5 Using Line Groups Some systems have telephone lines arranged into line groups These l...

Page 30: ... place call To cancel line group queuing 1 Lift handset or press INTERCOM 2 Dial 6 and hang up 3 7 Making Intercom Calls You can dial an intercom extension manually from the dial pad or automatically using a direct station select DSS button you have programmed There are two methods for making an intercom call One causes the called telephone to ring The other causes your voice to sound out at the c...

Page 31: ...again after dialing the extension number or by pressing the DSS button again To voice announce manually 1 Lift handset or press INTERCOM 2 Dial extension number 3 Speak your announcement To voice announce automatically 1 Lift handset and press DSS button 2 Speak your announcement Some systems will be arranged so that certain stations have a hot line feature If your station is so arranged every tim...

Page 32: ...le your telephone will ring with five short tone bursts When you hear five short tone bursts 1 Lift handset or press INTERCOM The other telephone will start ringing If you do not lift the handset or press INTERCOM after the ring back tones within the time limit set by the installer the system cancels the call back To cancel the call back before your telephone sounds the tone bursts 1 Lift handset ...

Page 33: ...on To camp on at a station for which you hear ringing but receive no answer 1 Dial 6 and hang up the handset Callback will occur after any activity is initiated at dialed station You may cancel the camp on condition at any time by pressing INTERCOM and dialing 6 NOTE If you make a call in the voice announce mode and receive no answer at the called station the CALLBK option will still be available ...

Page 34: ...m the call to answer your call waiting tone or choose to ignore your call waiting tone and continue current conversation To cancel call waiting 1 Lift handset or press INTERCOM then dial 6 2 Hang up the handset or press SPEAKER to end To answer a call waiting tone if you receive one while on a call 1 Hear short tone burst in receiver 2 Either place current call on hold or complete call and hang up...

Page 35: ...d through programming an error tone will sound and screen options will remain displayed To override an in progress call or a Do Not Disturb condition at another telephone 1 Make intercom call and hear a busy signal 2 Dial 03 all parties will hear several tone bursts 3 Speak your announcement if in voice first mode or hear ring back tone if in tone first mode NOTE This action disables DND condition...

Page 36: ...follows 1 Make intercom call and hear busy tone 2 Decide whether to interrupt or not 3 If you decide not to interrupt the called party hang up OR to interrupt press preprogrammed SOHVA button and hear several quick tone bursts 5 Make announcement busy tone means that the called telephone is in speakerphone mode and you cannot make announcement that your SOHVA has been denied through system program...

Page 37: ...e button light If the call is on exclusive hold it will revert to manual hold after this hold recall time period When you answer a call on a group intercom and place it on hold the system keeps the call on hold on the group intercom This means that you can pick up this call at any station that has access to the group intercom The installer can add a directed station hold feature to your telephone ...

Page 38: ...d call with flashing light OR press TAP if station does not have line appearance To place a call on directed station hold 1 Answer call 2 Press INTERCOM 3 Dial 90 4 Dial extension number of station to receive held call Your telephone automatically hangs up To retrieve a held call at another station 1 Press INTERCOM 2 Dial 90 3 Dial extension number of station to receive held call 4 Answer call Pla...

Page 39: ...l hold after the hold recall period you will hear four short tone bursts at 12 second intervals Calls that revert to manual hold can be picked up from any telephone with line appearance for the recalling line or by using a directed or group PICK UP button If a held line is recalling 1 Answer retrieve recall 2 Press HOLD to place the call on hold at your station and restart HOLD timer OR press the ...

Page 40: ... station You can preprogram a PARK button at your telephone see section 9 4 Storing The Feature Buttons and use it to simplify your call parking efforts To park a call in orbit 1 While on the call press INTERCOM 2 Press 3 Dial code for park orbit 91 99 for orbit 1 9 4 Remember the code for later use or make it known to those who need to know it in order to retrieve the call To park a call using a ...

Page 41: ...ssociated line button to connect the call to your station 2 Press HOLD If the call remains on hold for a period of time it will ring back to your telephone as a hold recall To re park a park recall and restart the park timer 1 Answer retrieve call 2 Press preprogrammed PARK button the call will then be placed back in its original park orbit and will remain there until it is answered or until it re...

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Page 43: ... the installer it recalls to your telephone Again you have several options for servicing the returning call To screen and transfer a call to another telephone in the system 1 Answer call 2 Press TRANSFER CONFERENCE call is automatically placed on hold 3 Dial extension number of telephone to receive transfer or press DSS button for that extension 4 When intercom party answers announce call 5 Press ...

Page 44: ... to your telephone Again you have several options for servicing the returning call To transfer an unscreened call to another system telephone 1 Answer call 2 Press TRANSFER CONFERENCE call is automatically placed on hold 3 Dial extension number of telephone to receive transfer or press DSS button for that extension 4 Press SPEAKER to disconnect if in speakerphone mode or hang up The transfer will ...

Page 45: ... call over the telephone s speaker but the person receiving the outside line transfer will need to lift the handset to answer the call the telephone will not ring after the announcement is made Please note that you can not make a hot transfer to a telephone if its user has enabled the Voice Announce Block feature This telephone will automatically ring with the transfer requiring the intercom party...

Page 46: ...rcom number or trunk group access or ARS access code for the transfer location To do a quick screened transfer to intercom or tie line 1 Answer call 2 Dial intercom number for transfer location 3 When party at transfer location answers announce call 4 Hang up or press installer programmed RELEASE button To do a quick unscreened transfer to intercom or tie line 1 Answer call 2 Dial intercom number ...

Page 47: ... parties in various combinations in a conference call If you are involved in a conference call with two outside lines you can drop out of this established conference call and leave the outside lines in the conference with each other This is known as an unsupervised conference call To set up a conference call that includes any combination of outside lines and intercom parties 1 Make first call 2 Pr...

Page 48: ...en you and two outside lines creating an unsupervised conference 1 Dial lines remain lighted and in use until one or both outside parties disconnect when only one party drops out of an unsupervised conference the other party remains on hold until he hangs up or the line is answered To rejoin an unsupervised conference between two outside lines 1 Press TAP NOTE Conference volume levels depend upon ...

Page 49: ...rom sounding over your telephone speaker if you wish This feature also blocks subdued off hook voice announcements To block voice announced calls 1 Press INTERCOM 2 Dial 2 To un block voice announced calls 1 Press INTERCOM 2 Dial 2 7 GCA70 249 Using The Other Telephone Features Non LCD Reference Manual 7 1 ...

Page 50: ...ons in the programming section on your speakerphone to serve as a call divert button To identify the station to receive diverted calls 1 Press INTERCOM 2 Dial 55 3 Dial extension number of station to receive diverted call 4 Press SPEAKER to end To divert calls to the designated station 1 Hear ringing and or see flashing line status light 2 Press CALL FORWARD system immediately forwards ringing cal...

Page 51: ...r details To enter account code on an incoming call 1 Press INTERCOM then dial 04 call is automatically placed on hold OR press preprogrammed ACCOUNT CODE button call is not automatically placed on hold 2 Dial account code Your telephone automatically returns to the call after you ve dialed the complete account code To enter account code on an outgoing call 1 Press line button 2 Press INTERCOM cal...

Page 52: ...ial stored there by the normal user Once you access your telephone features they remain in effect until any idle time exceeds the authorization code time out period To activate walking class of service 1 Select system telephone to use 2 Press INTERCOM 3 Dial 08 4 Dial your authorization code If your telephone includes an installer programmed LOCK button you can press it and then dial your authoriz...

Page 53: ... your desk for short periods of time and find it inconvenient to permanently forward your calls every time you leave The system installer sets the number of rings that sound at your telephone before the system forwards the calls To forward your calls 1 Press installer programmed FORWARD button OR press INTERCOM and dial one of the following codes 52 all calls forward immediately 54 all calls forwa...

Page 54: ...often the case that telephones will share line appearance for one or more lines When a person in the group uses a line for which others have the same line appearance the system keeps the call private others cannot join the conversation by pressing the line button of the line being used That person can make the call non private by pressing the preprogrammed PRIVACY RELEASE button allowing other tel...

Page 55: ...extension or press DSS of station you wish to observe 3 Press SPEAKER to end monitoring 7 9 MutingYourTelephone not available on 8112N telephone By using the MUTE button you can block transmission of your voice to the distant party You can do this whether you are using the handset or the speaker For example if someone comes into your office to talk to you and you do not want this conversation to i...

Page 56: ...ging unit that you access by pressing a line button or by dialing a special code This unit sounds the voice announcement over an external speaker unit Check with your system administrator for specific information on how to operate with such an arrangement To send a paging announcement 1 Lift handset 2 Press INTERCOM then dial 70 77 for zones 1 8 in the default mode zone 1 code 70 provides an all c...

Page 57: ...ne You can program a permanent do not disturb button to provide yourself with quick access to this feature if you wish See the programming section of this user s guide for details To enable DND proceed as follows 1 Press preprogrammed DND button The light next to the DND button turns on when the feature is active OR press INTERCOM and dial 01 To override a do not disturb condition at another telep...

Page 58: ...he default setting until you change the setting NOTE Impact SCS 8212S and 8212N telephones support the optional ICVOL handset The ICVOL is an amplified handset with its own volume control making it useful in noisy environments For ordering information contact your Comdial dealer There are four ringer loudness levels plus an off position Set these levels as follows 1 While your telephone is on hook...

Page 59: ...iding 13 handset volume levels instead of 8 There are eight group listening loudness levels Set the level for the current call as follows 1 While on a call and in the group listening mode press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire since the 8112N and 8212N are not speakerphones the group listening mode is not available There are eight background music loudness ...

Page 60: ...peat this procedure in each mode until you ve set all default volume levels 7 13 Setting Your Personal Ringing Tones You can choose one of six different ring tones for your telephone Often when several telephones are located close together each user chooses a different personal ring tone To select one of the ring tones 1 Press INTERCOM 2 Dial 4 3 Dial number 1 6 to select ring tone 4 Press SPEAKER...

Page 61: ...all 1 Press 7 15 Using Background Music NOTE This feature is not available on the 8112N and 8212N telephones If the telephone system supplies background music you can turn it on at your speakerphone while it is on hook and idle The system automatically turns background music off during calls and voice announcements NOTE The system can provide music from two sources however this feature must be ena...

Page 62: ...ill prompt you to take additional action a proprietary voice mail station where you will be prompted to leave a message The system allows you three tries at dialing your authorization code before it routes your call as detailed above Some systems provide voice prompts to DISA callers and other systems do not If you encounter voice prompts when you call on the DISA line follow the voice prompt dire...

Page 63: ...code listen for voice prompt if available otherwise hear stutter style dial tone remember the system gives you only three tries to dial your code correctly 3 Dial feature code and listen for acknowledgment tone NOTE If you are selecting a line group through DISA for outside calling you can raise the audio level on this line when needed Do this before you select the line by dialing 7 and then diali...

Page 64: ... Intercom dialing call announcing nnnn Message wait reset 3 Message waiting set 3 Personal speed dial 01 System speed dial 01 Tracker access 8 Tracker page orbit retrieval 8 Trunk group access 9 80 89 60 64 Zone paging 70 77 You must have an assigned personal intercom number to use this feature Using The Other Telephone Features GCA70 249 7 16 Non LCD Reference Manual ...

Page 65: ...stem automatically installs the Tracker pager for your use however you can disable it when you do not wish to receive paged messages and when you leave at the end of your day Of course if you do disable your Tracker pager at the end of your day be sure to enable it at the beginning of your next day If your day to day operation includes extensive Tracker usage your installer may include a TRACK but...

Page 66: ... calls will recall to your station after a pre programmed time out You can either replace the call into another Tracker page orbit or retrieve the call for servicing To retrieve a call that you parked using the Tracker option 1 Press TAP If you receive a parked call message on your Tracker pager 1 Go to any system station 2 Press INTERCOM 3 Dial Tracker pager displayed orbit code 800 899 4 Retriev...

Page 67: ...erence calls differ slightly from other types of connections These procedures are described in this section To make a call on an E M tie line 1 Dial the E M access code assigned by the installer or dial 9 if your system was configured by the installer to use Automatic Route Selection ARS OR press the E M line button if programmed by the installer 2 Wait until you hear a dial tone then dial the int...

Page 68: ...gnal if you dialed an invalid number 5 If you are doing a screened transfer stay on the line until the called party answers so that you can announce the call OR hang up unscreened transfer If the called party does not answer the call will return to you after the transfer recall timer expires NOTE When you transfer a call to the remote end of the E M tie line you create an unattended conference cau...

Page 69: ...arty To retrieve a line from hold and bring that party back into the conference 1 Press TRANSFER CONFERENCE 2 Press line button 3 Press TRANSFER CONFERENCE NOTE If all the conference circuits are busy you will not be able to add a party to the conference To drop out of a conference call between you and two outside lines creating an unsupervised conference 1 Hang up lines remain lighted and in use ...

Page 70: ... line is only out of service for line group use it is available for direct selection or prime line access Further an out of service line is available for all inbound calls unless it is a DID line The CO will not send a call over a disabled DID line You can not mark a line during a conference call or if you are calling in as a DISA caller The system manager can use the line disable feature at the p...

Page 71: ...e and have its own extension number if your system has the appropriate digital station board and memory board If your system does not have the optional enhanced memory board the IMIST module will function like the one on the DXP system described above On an FX Series system the speakerphone and IMIST module can function simultaneously and the IMIST module has its own extension number NOTE The IMIS...

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Page 73: ...ser takes his or her telephone off hook The message waiting light is located in different places on the various model telephones On the 8124S and 8112S telephones the message waiting light is located above the HOLD button On the 8112N telephone the message waiting light is located above the dial pad The 8212S and 8212N telephones have a dedicated message waiting key and light labeled MESSAGE For m...

Page 74: ...age waiting light of called station will turn off To turn off the message waiting light during message delivering conversation 1 Press INTERCOM once if off hook twice if on hook To receive a message at an alerted station 1 Observe flashing message waiting light or hear the broken dial tone 2 Press INTERCOM then press HOLD The station that left message is called automatically NOTE Only the person w...

Page 75: ...desired code number from your message list 01 30 on the next page If you use the default messages Back at and Call add to them as follows For Back at message dial the code for time numbers and colon from dialing codes table for example dial 12 00 01 29 04 05 for a space and the time 01 45 For Call message dial code for telephone number of where you ll be for example dial 12 09 07 08 15 02 02 00 00...

Page 76: ...ssage 1 02 Call default message 2 03 Ask them to hold default message 3 04 Take a message default message 4 05 I will call back default message 5 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Sending And Receiving Non Verbal Messages GCA70 249 8 4 Non LCD Reference Manual ...

Page 77: ...to read This section tells you how to use the RESPONSE MESSAGE button s to send messages to other LCD speakerphones To send an LCD message when you call and receive busy signal or no answer 1 While still on the call press the appropriate fixed RESPONSE MESSAGE button to send a preselected message Call your name for example to the other telephone To send an LCD message to a caller who has initiated...

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Page 79: ...ed dial numbers write the first and second level numbers on your telephone s ID strips You can also fill out the charts on the next page if you wish for a personal record of your stored numbers NOTE 1 You cannot reprogram the HOLD and INTERCOM button locations from your telephone however your installer through VDT programming can reassign these buttons to other locations on your telephone or to a ...

Page 80: ...ers Programmable Buttons 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Personal Speed Dial Numbers Keypad Buttons 1 6 2 7 3 8 4 9 5 10 Programming Your Telephone GCA70 249 9 2 Non LCD Reference Manual ...

Page 81: ...dial 01 16 to select line group press INTERCOM button or dial 8 to select intercom 5 Dial number up to 16 digits long include and if needed NOTE You may need a pause between numbers to compensate for differences in response time between your system and the host system ask your attendant about this To store a pause press HOLD then continue dialing If your system is behind a host system that needs a...

Page 82: ... numbers 1 Press INTERCOM 2 Dial 3 3 Press programmable button to choose DSS location 4 Dial extension number 5 Press next location button and store next DSS number 6 Repeat the previous step until all DSS numbers are stored OR press SPEAKER to end Write Your DSS Numbers On This Chart Programming Your Telephone GCA70 249 9 4 Non LCD Reference Manual ...

Page 83: ...prevents other telephones from ringing your telephone Group Listen Button GPLSN allows others to hear a conversation over the telephone speaker while you use the handset or headset the distant party can hear only the conversation transmitted through the handset or headset microphone Music Button MUSIC allows you to enable or disable background music also allows you to choose from two pre programme...

Page 84: ... 1 Press INTERCOM 2 Dial 3 3 Press programmable button to choose storage location 4 Dial the access code for the feature 5 Press next location button and store next feature code 6 Repeat previous step until all desired feature codes are stored 7 Press SPEAKER to end For example the access code for the group call pick up feature is 4 To program this feature press INTERCOM dial 3 press the desired p...

Page 85: ...e a SOHVA you cannot respond to program a fixed RESPONSE MESSAGE button with that message and label the button accordingly Before programming obtain a list of system supplied messages from your attendant or system installer so that you can choose an appropriate message You may save as many different fixed RESPONSE MESSAGE buttons as you need in order to respond instantly with the appropriate LCD m...

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Page 87: ...e buttons for automatic dialing speed dial or direct station selection DSS with busy lamp field BLF using instructions provided in chapter 9 Programming Your Telephone When the installer assigns a DSS BLF console to a station port the system recognizes it as such and automatically clears the console buttons so you can store numbers at the buttons as you need them 10 ib64x IB64X DSS BLF Console GCA...

Page 88: ...level is currently active To change button levels press one of the buttons at the bottom of the console The leftmost button activates level 1 the next button activates level 2 etc A light beside the appropriate button lights to indicate which level is currently active ib48x Level access buttons IB48X DSS BLF Console ib24x Level access buttons IB24X DSS BLF Console DSS BLF Console GCA70 249 10 2 No...

Page 89: ...you must press INTERCOM to turn off the light MUTE light on MUTE is activated To cancel press MUTE SPEAKER light on steady Background music feature activated even though the system does not provide background music To cancel press INTERCOM the dial 1 Error Tone three steady tones May occur when incorrect buttons are pressed during speed dial programming For example if a button has a line assigned ...

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Page 91: ... A Non Private 7 6 Call Overriding At Another Station 3 11 Call Pick Up Making 2 4 Call Waiting 3 10 Calls Answering At Monitored Stations 2 2 Calls Answering Intercom 2 1 Calls Answering Night Transferred 2 3 Calls Answering Outside 2 1 Calls Blocking Voice Announce 7 1 Calls Diverting To Another Station 7 2 Calls Forwarding To Another Station 7 5 Calls Holding 4 1 Calls Making 3 1 Calls Making I...

Page 92: ...S Numbers Storing 9 4 E Entering Account Codes 7 3 Entering Authorization Codes 7 4 F Feature Buttons Storing The 9 5 Forwarding Calls 7 5 G Group Listening 7 6 H Handing Hold Recalls 4 3 Handling Park Recalls 4 5 Hold Placing Calls On 4 1 I IMIST Module 7 23 Intercom Calls Answering 2 1 Intercom Calls Making 3 6 Introducing The Telephone 1 1 K Knowing Your Telephone s Functions 1 8 L Last Number ...

Page 93: ...lephones 7 7 Music Using Background 7 13 Muting Your Telephone 7 7 N Night Transferred Calls Answering 2 3 O Outside Calls Answering 2 1 Overriding A Call Or A Do Not Disturb Condition At Another Telephone 3 11 P Paging Sending A Announcement 7 8 Park Recalls Handling 4 5 Parking Calls 4 4 Pedestal Adjusting The Telephone 1 12 Personal Ring Tones Setting Your 7 12 Placing Calls On Hold 4 1 Privacy...

Page 94: ...sonal Ring Tones 7 12 Speakerphone Using Your 1 4 Speed Dial Numbers Storing 9 3 Speed Dialing Programming For 9 1 Storing Access Codes 9 5 9 6 Storing DSS Numbers 9 4 Storing Speed Dial Numbers 9 3 Storing The Feature Buttons 9 5 Storing The Response Message Button 9 7 Subdued Off Hook Voice Announcement Making A 3 12 Subdued Off Hook Voice Announcement Responding To 2 5 Switching The Dialing Mod...

Page 95: ...ward System Access 7 14 Using Line Groups 3 5 Using The Other Telephone Features 7 1 Using The Tracker Paging System 7 17 Using This Guide 1 1 Using Your Speakerphone 1 4 V Voice Announce Calls Blocking 7 1 Volume Control Setting The 7 10 W Waiting For A Line 3 6 GCA70 249 Index Index 5 ...

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Page 97: ...e ability to renumber these codes The following table details several unique dialing codes that are only applicable to single line proprietary and industry standard telephones Feature Enable Code Disable Code Button Mnemonic Account Code INTERCOM 04 account code ACCT All Call INTERCOM 70 PAGE 1 Attendant Calling INTERCOM 0 Authorization Code INTERCOM 08 authorization code AUTH Automatic Call Back ...

Page 98: ...Ring INTERCOM 09 DISA Access Installer Assigned Do Not Disturb INTERCOM 01 DND Do Not Disturb Override extension no 03 EXOVR DSS Programming INTERCOM 3 Executive Override extension no 03 EXOVR Hold Manual HOLD HOLD Hold Exclusive HOLD HOLD HOLD Hold Directed INTERCOM 90 Hold Directed Pick Up INTERCOM 90 LCD Messaging INTERCOM 02 message INTERCOM 02 LCDMS Line Group 1 INTERCOM 9 LNG01 Line Groups 2...

Page 99: ...M 0 032 NIGHT Operator Access INTERCOM 0 Paging All Call INTERCOM 70 PAGE 1 Paging Zones 2 8 INTERCOM 71 77 PAGE 2 8 Paging Meet Me INTERCOM 78 MMEPG Park Orbit Retrieve INTERCOM 91 99 PARK 1 9 Park Orbit Send INTERCOM 91 99 PARK 1 9 Personal Ringing Tones INTERCOM 4 tone code 1 8 Redial Last Dialed Number Remote Station Disable INTERCOM 05 extension no INTERCOM 05 extension no Response Message IN...

Page 100: ... INTERCOM 07 INTERCOM 06 Volume Save INTERCOM 7 VOLSV Voice Announce Block INTERCOM 2 INTERCOM 2 VABLK NOTE The dialing codes provided in this quick reference guide are default values Your system installer has the ability to renumber these codes Feature Enable Code Pick Up Last Line 08 Broker s Mode 07 Speed Dial Access Code 01 Saved Number Redial 06 Dial Saved Number 09 TAP Dialing Code Quick Ref...

Page 101: ...NOTES ...

Page 102: ...NOTES ...

Page 103: ... the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein The information contained herein does not purport to cover all details or variations in equipment operation or maintenance Should further information be desired or should particular problems arise which are not covered sufficiently for the purchaser s purposes contact Comdial I...

Page 104: ...Charlottesville Virginia 22901 2829 R World Wide Web http www comdial com Printed in U S A GCA70 249 05 8 97 ...

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