Comdial 7265-HS Page 94 User Manual Download

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Processing Calls

Comdial

May ‘05

Use the letters associated with the number keys to spell out a name or
word using lower case letters; for example, press the 5 key and the *
key for the letter “k.”

Note

: The # button acts as an enter key. You must press it after each

character you enter to save that character in the position. You can
also use # to enter a space.

So for example to enter “mary”, enter the following keystrokes.

6*#2*#777*#999*#

Number

Key

1 *

press

2 *

presses

3 *

presses

4 *

presses

then

press

Summary of Contents for 7265-HS

Page 1: ...DX 80 Cordless Phone User Guide ...

Page 2: ...trademarks of their respective owners May 2005 GCA70 413 May 05 Copyright 2005 Comdial Corporation All rights reserved Unauthorized use of this document is prohibited Comdial Corporation 106 Cattlemen Road Sarasota FL 34232 941 554 5000 or 800 266 3425 Notice Comdial reserves the right to make any changes and improvements in the product described in this document at any time and without prior noti...

Page 3: ...Positioning Your Phone 17 1 5 Registering Your Phone 18 1 5 1 Registration 18 1 5 2 De Registration 21 1 5 2 1 Using the Base Only 21 1 5 2 2 Using the Base and Handset 21 1 6 Status Indicators 24 1 6 1 Low Battery Power Status 24 1 6 2 Out Of Range Status 25 1 6 3 No Link to Base Status 25 1 6 4 Ring and Vibrator Status 26 1 6 5 Sleep Mode Status 26 1 6 6 Key Lock Mode Status 27 1 6 7 Power On Of...

Page 4: ...Options 39 2 2 5 Setting Your Call Forwarding Options 40 2 2 5 1 All 41 2 2 5 2 Busy 42 2 2 5 3 No Answer 43 2 2 5 4 External 45 2 2 5 5 Follow Me Here From Another Extension To This Extension 46 2 2 5 6 Follow Me There From This Extension To Another Extension 48 2 2 5 7 Deleting an Existing Call Forward 50 2 2 6 Setting Up Personal Speed Dials 50 2 2 7 Clearing Custom Phone Settings and Reverting...

Page 5: ...ension 65 2 2 20 Inserting a Pause in Outgoing Calls Speed Dials 66 2 2 21 Locking Unlocking Your Phone 66 3 MAKING CALLS 69 3 1 Making Outside Calls 69 3 2 Making Intercom Internal Calls 69 3 3 Using the Speakerphone 69 3 4 Using Call Back 70 3 4 1 Call Back CO Line 70 3 4 2 Call Back Extension 71 3 5 Using Speed Dial Numbers 73 3 6 Automatic Redialing 73 3 7 Last Number Redial 74 3 8 Creating Co...

Page 6: ... Hold Reminder 85 5 1 4 Holding Call Answer 85 5 2 Transferring Calls 86 5 2 1 Making Supervised and Unsupervised Transfers 86 5 2 2 Transfer and Answer Call 87 5 3 Parking Calls 88 5 4 Paging 89 5 5 Responding to a Page Meet Me Paging 89 5 6 Sending Messages 90 5 6 1 Sending a Call Me Message 91 5 6 2 Sending a Text Message 92 5 6 3 Sending a Voice Message 96 5 6 4 Answering a Message 97 5 6 5 Ca...

Page 7: ...interference to radio communications However there is no guaran tee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving a...

Page 8: ...viii Comdial May 05 This Page Intentionally Left Blank ...

Page 9: ...DX 80 Cordless User May 05 Comdial ix Revision History Version Changes Date 01 Initial Release 5 9 05 ...

Page 10: ...x Comdial May 05 This Page Intentionally Left Blank ...

Page 11: ...manual in normal reading sequence before first using the DX 80 Cordless phone User Interface refer to this manual as necessary while modifying your telephone settings Related Publications This manual refers you to related publications when appropriate for additional information Conventions Used in this Manual Many of the procedures require you to enter settings or to choose from a list of variable...

Page 12: ...ses we enclose the exact wording of the prompt in quotation marks to signify that the system is in essence speaking to you The system prompts Enter your password now If the system is actually playing a recording aloud we enclose the exact wording of the prompt in quotation marks and italics to signify that the system is in actually speaking to you The system says You have no more new messages Ital...

Page 13: ...lations and thank you for using a Comdial telephone Your DX 80 phone is supported by a communication system with a wealth of built in standard features This manual serves as a helpful guide for using these various features Handset Handset Charger Base Station ...

Page 14: ...Overview 14 Comdial May 05 1 1 Handset Buttons The 7265 HS handset includes the following buttons dial pad Talk Trans Function Hold F1 soft key F2 soft key F3 soft key ...

Page 15: ...DX 80 Cordless User May 05 Comdial 15 Volume Up Volume Down Headset Jack ...

Page 16: ...hone includes a three line LCD The first line of the display contains time and date information The second line of the display contains the phone number of the party to whom you are speaking The third line of the display contains caller ID information if available Speaker ...

Page 17: ...sing your DX 80 Cordless Phone the microphone and loudspeaker are farther from you than when you use a handset Some speakerphone positioning tips to consider include For the microphone to best detect your voice speak within three feet of it and face the DX 80 Cordless Phone Background noise may prevent the sound activated switches from operating properly Avoid placing the DX 80 Cordless Phone wher...

Page 18: ...t ID 1 5 1 REGISTRATION 1 Power on the base unit and enter the registration mode on the base unit 2 Turn off the dip switch1 and turn on dip switches 2 and 3 Note The down position is on the up position is off After 5 seconds the system enters the registration mode Note The LED on the base flashes quickly when the base is in registration mode 3 If the handset has not been registered the LCD displa...

Page 19: ...elect the registra tion mode 6 Press F3 OK key to enter registration mode 7 Press the F1 or F2 key to select the YES 8 Press F3 OK to confirm that you want to register this phone LANGUAGE REGISTRATION REGISTRATION DE REGISTER REGISTRATION NO REGISTRATION YES REGISTERING PLEASE WAIT ...

Page 20: ... the handset ID is 2 this means the handset is connected to line 2 If the registration fails the LCD displays the following To try again begin again at step 4 10 Next change dip switch 1 to re enter the normal mode Note The LED on the base flashes normally when the unit enters normal mode If DIP switches are still set in the registration mode switch 1 off switches 2 and 3 on the unit is not operat...

Page 21: ...d 2 and turn on dip switch 3 After 5 seconds the system de registers all the handsets 2 To de register Handset 1 turn off dip switch 3 and turn on dip switches 1 and 2 After five seconds the system de regis ters handset 1 3 To de register Handset 2 turn off dip switches 2 and 3 and turn on dip switch 1 After five seconds the system de regis ters handset 2 4 Finally change the dip switch on the bas...

Page 22: ...F1 or F2 to scroll to YES 4 Press F3 OK to confirm The display responds as follows If the de registration is successful the LCD displays the fol lowing If the de registration fails after about 20 30 seconds the LCD displays DE REGISTER DE REGISTER YES DE REGISTERING DE REGISTER ...

Page 23: ...If the base de registers the handset and the handset does not receive the de registration command from the base the handset still links with the base unit however it cannot use the system Using the handset and the base The base does not need to enter the de registration mode You must move the handset unit near the base to receive the de registration command from base unit Only one handset can de r...

Page 24: ...on on the upper right corner of the LCD If the battery power is too low to work the phone also displays a LOW BATTERY warning on the LCD before the battery is out of power completely When the battery power is too low and the handset is not in the standby mode the phone flashes the icon at the cadence of 0 5 sec on and off repeatedly Note The phone does not flash the icon when the handset is in sta...

Page 25: ...O BASE STATUS If the handset is too far from the base or if the power of the base unit is removed for aproximately 30 seconds the handset displays NO LINK TO BASE to indicate that the handset cannot link with the base Since the handset is not receiving any information from the base station the second and third rows on the display are blank The user must get closer to the base or check the base pow...

Page 26: ...plays the vibrator icon only on the LCD If you set the status to Ring and Vibrator mode the phone displays both the ring and vibrator icons on the LCD 1 6 5 SLEEP MODE STATUS For power saving issues the handset enters sleep mode automatically when there is no special event in the system The second row of the LCD Time and Date is blank while the third row continues to display the handset extension ...

Page 27: ...If you press and hold the Trans key for just over two seconds the handset enters key lock unlock mode When the handset is in the key unlock mode normal mode and you hold the Trans key for a few seconds the unit enters the lock mode The LCD displays the following message for three seconds to indicate how to unlock the phone After three seconds the LCD goes back to being locked and changes the LCD d...

Page 28: ...onds the handset unlocks 1 6 7 POWER ON OFF MODE STATUS When the handset is on press the Hold key for a few seconds to turn the phone off The LCD displays POWER OFF for three seconds before turning completely off When the handset is off press the Hold key for a few seconds to turn the handset back on The LCD displays POWER ON for three seconds as it comes back up TO UNLOCK PRESS F3 POWER OFF POWER...

Page 29: ...5 Comdial 29 1 6 8 NO LINK TO KSU STATUS After powering on the handset the handset links with the base station within approximately one minute If the base cannot link to the KSU the handset displays the following NO LINK TO KSU ...

Page 30: ...Overview 30 Comdial May 05 This Page Intentionally Left Blank ...

Page 31: ... DX 80 Cordless by using the programming mode When you enter the System Pro gramming Mode all soft keys are changed to the following function keys F1 key UP F2 key DOWN F3 key OK Hold key EXIT To enter the System Programming Mode press and hold F1 for over two seconds Once in programming mode press either F1 Up or F2 Down until the setting you want to change appears The setting that is selected wi...

Page 32: ...HANGING DISPLAY LANGUAGE You can program the first line of your wireless display in one of three different languages choices English French and Spanish The default is English Note The second and third row of the display appears in whatever language is set in the system programming for the KSU 1 Press and hold the F1 key for just over two seconds to enter the System Programming mode The LCD respond...

Page 33: ...mode The display responds with the following 3 Press the F1 or F2 key to step through the language choices 4 When the lanuguage you want to use displays press F3 The phone sounds a confirmation beep The display responds with the following LANGUAGE ok LANGUAGE ENGLISH LANGUAGE FRENCH ...

Page 34: ...lume control that you can use to adjust the various volume settings of the telephone You can adjust the following volumes Background Music Ringing Handset Speaker Includes speakerphone and page announcement volume Headset You can adjust the volume for each function while that function is in use You can adjust ringer volume while the telephone is idle LANGUAGE FRENCH OK LANGUAGE ...

Page 35: ...er again to turn off background music 2 1 4 DO NOT DISTURB DND blocks all outside line and intercom call ringing You can activate DND while your telephone is idle or busy Some extensions with a higher Class Of Service may override the active DND con dition When you have activated DND the phone sounds a special intercom stutter reminder tone when you lift the handset or use the speaker phone If you...

Page 36: ...e display To cancel DND perform the following steps 1 While your extension is idle press Func 4 Do Not Disturb deactivates and the display momentarily shows the following 2 When the display reverts back to idle condition the DND con dition is removed from the bottom row of the display DO NOT DISTURB SEP 25 MON 10 25 EXT DND 103 DND DELETE ...

Page 37: ... alarm activates you your cordless phone produces tone ringing After the alarm rings for a certain amount of time the phone automatically cancels it You may program the alarm to operate a single time or repeatedly every 24 hours sounding the alarm at the same time everyday When the alarm sounds the display shows the following Press the ack soft key to stop the alarm or wait for it to stop automat ...

Page 38: ...n the Auto matic Hold feature automatically places the current call on hold For instance if you are currently on a call on line 1 and you press line 2 the call on line 1 is placed on Exclusive Hold automatically Simi larly if you are currently on an intercom call with another DX 80 extension and you press an outside line button the intercom call is placed on Exclusive hold With Automatic Hold you ...

Page 39: ...ntercom 2 Press the icm soft key to select Intercom 3 Press co to select a specific outside line 4 Enter the outside line directory number 740 755 1 16 5 Press save 6 Press co gp to select a specific outside line group 7 Enter the valid outside line group directory number 9 for out side line group 1 800 for outside line group 2 806 for out side line group 8 8 Press save 2 2 4 SETTING YOUR BUSY RIN...

Page 40: ...IONS The DX 80 provides many choices for forwarding your calls All Forward all of your calls Busy Forward your calls when your telephone is busy Follow Me Forward calls at your extension to the extension where you are currently working conference room associate s office etc Follow Preset Invoke call forward at your extension so that it can be changed from another extension No Answer Forward your c...

Page 41: ... Intercom and outside line including transferred outside lines calls Outside line CO Line calls only To set up your call forward options perform the following steps 2 2 5 1 All 1 Press Func 2 or the feature button designated as CALL FWD if available The display responds as follows 2 Press the all soft key The display responds as follows 3 Enter the extension number to which you want to forward cal...

Page 42: ...lls icm intercom calls only 6 You hear a confirmation tone and your extension returns to idle The display shows FWD in the middle of the bottom row 2 2 5 2 Busy 1 Press Func 2 or the feature button designated as CALL FWD if available The display responds as follows 2 Press the busy soft key The display responds as follows ALL FWD 123 co icm co icm CALL FORWARD all busy next ...

Page 43: ...utside line incoming or transferred calls icm co both intercom and outside line calls icm intercom calls only 6 You hear a confirmation tone and your extension returns to idle The display shows FWD in the middle of the bottom row 2 2 5 3 No Answer 1 Press Func 2 or the feature button designated as CALL FWD if available The display responds as follows BUSY FWD _ bksp save chg BUSY FWD 123 co icm co...

Page 44: ...onds as follows 3 Press n_ans The display responds as follows 4 Enter the extension number to which you want to forward calls 5 Press save The display responds as follows CALL FORWARD all busy next CALL FORWARD _ n_ans ext follow NO_ANS FWD _ bksp save chg NO_ANS FWD 123 co icm co icm ...

Page 45: ...y 7 You hear a confirmation tone and your extension returns to idle The display shows FWD in the middle of the bottom row 2 2 5 4 External 1 Press Func 2 or the feature button designated as CALL FWD if available The display responds as follows 2 Press the next soft key The display responds as follows 3 Press ext The display responds as follows CALL FORWARD all busy next CALL FORWARD _ n_ans ext fo...

Page 46: ...lephone number where outside line transfers will be routed Your extension returns to idle and the display shows FWD in the middle of the bottom row 2 2 5 5 Follow Me Here From Another Extension To This Extension 1 Press Func 2 or the feature button designated as CALL FWD if available The display responds as follows 2 Press the next soft key The display responds as follows _ bksp save chg CALL FORW...

Page 47: ...Press follow The display responds as follows 4 Press remote The display responds as follows 5 Press set The display responds as follows CALL FORWARD _ n_ans ext follow FOLLOW ME preset remote REMOTE SELECTION del set FOLLOW FM _ bksp save chg ...

Page 48: ...rcom calls only 9 The display display responds as follows 10 Enter the password of the extension from which you want to forward the call 11 Press save You hear a confirmation tone and your extension returns to idle The display shows FORWARD FROM 123 in the middle of the bottom row 2 2 5 6 Follow Me There From This Extension To Another Extension 1 Press Func 2 or the feature button designated as CA...

Page 49: ...ds as follows 5 Select the type of busy calls you want to forward co outside line incoming or transferred calls icm co both intercom and outside line calls icm intercom calls only 6 You hear a confirmation tone and your extension returns to idle The display shows FORWARD FROM 123 in the middle of the bottom row CALL FORWARD all busy next FOLLOW TO _ bksp save change FOLLOW FM 123 co icm co icm ...

Page 50: ...ns that are shared by all extensions To program a speed dial number perform the following steps 1 Press Func 1 2 Enter the location of the bin where you want to store this num ber 470 489 These are the default locations for the personal speed dial numbers 3 Press show The system displays the current contents of the speed dail bin you specified 4 Press chg 5 Enter the telephone number you want to s...

Page 51: ...on settings to the factory default 1 Press Func 6 9 The display shows the following screen to confirm 2 Press go to clear the custom settings You hear a confirmation tone when the operation is complete 2 2 8 DIAL PAD TOUCH TONES Dial Pad Confirmation is the tone you hear to confirm that you have pressed a button on the Dial Pad You can disable this touch tone To do so while the telephone is idle p...

Page 52: ... the Distinctive Ringing code Func 7 The phone sounds the current tone and displays the setting number 2 Press the chg soft key until you hear the tone you want and it displays 2 2 10 CHECKING FEATURE SETTINGS FOR YOUR EXTENSION To find out the current condition of features on your telephone press Press Func 8 and review the following features LNR empty SNR No Saved Number Memo No Saved Number Tel...

Page 53: ...the following steps 1 The telephone must be idle 2 Press Func 8 The display shows the contents of LNR Last Number Redial 3 Use the next soft key to advance through all of the various extension features 2 2 11 CHANGING YOUR EXTENSION PASSWORD All extensions of the DX 80 system have an associated User Password Passwords are used to use Phone Lock Call Forward Remote and Attendant features Your passw...

Page 54: ...ess Func 9 7 The display responds as follows 2 Enter the current password and then press the show soft key The display responds as follows 3 Press pswd The display responds as follows 4 Enter the new password and then press the save soft key PSWD _ bksp show chg LOCK PHONE pswd yes no N PSWD _ bksp save chg ...

Page 55: ...ated into two distinct categories for programming onto Flexible Buttons Directory Numbers or Feature Codes Note Before you begin to program a feature code you must know the feature code sequence you want to program to this button If you do not know this sequence first use Feature Directory Number Lookup Section 2 2 13 Looking Up Feature Numbers to locate the feature and code you want to program 1 ...

Page 56: ...ber to this button press dir The dis play responds as follows Enter the appropriate directory number and then press save If you make a mistake use bksp and chg to re enter the number 5 Or to program a feature code press feat at the Select Function display F98 _____ show chg SELECT FUNCTION dir feat DIR NUMBER _ bksp save chg ...

Page 57: ...umber Feature Codes and Suffix Codes required to operate system features 1 While the extension is idle no call activity press Func 5 The display responds as follows To find a system Directory Number press the dir soft key To find a system Feature Access Code press ftr Features are listed abbreviated and alphabetically To find a Suffix Code press suffix The list displays digits dialed after system ...

Page 58: ... reset all Flexible Feature buttons to their factory settings 1 While the extension is idle no call activity press Func 5 8 The display prompts you to enter your extension password 2 Enter your password and then press the show soft key The dis play asks you to confirm that you want to reset all flexible fea ture keys 3 Press go The system then resets all of your feature buttons and sounds a confir...

Page 59: ...e button This feature is typically used to store a password for the voice mail mailbox When you hear the prompt to enter your password press your Hidden Code button To store a code perform the following steps 1 While the telephone is idle access Flexible Feature Button Programming Func 3 and then press the feature button you want to store with your Hidden Code 2 Press chg 3 Press feat AVAILABLE KE...

Page 60: ...e That is if the telephone is idle and you press a dial pad key that button operation is processed as the first command of others that follow like the remainder of an extension number You can also disable the Hot Key To enable hot key while the telephone is idle press Func 6 The display momentarily shows the feature status To disable hot key while the telephone is idle press Func 6 The display mom...

Page 61: ...This feature is especially useful for elevator phones and applications that dictate a specific des tination for system extensions To set up hotline speed dialing perform the following steps 1 While the telephone is idle press Func 9 The display responds as follows 1 Press chg The display responds as follows HOT KEY DISABLED HOTLINE TO NULL chg HOTLINE TO _ bksp save chg ...

Page 62: ...llows 5 Press chg to select the delay time you want to use in seconds 2 2 18 USING STATUS MESSAGES You can use a display message to inform other users of the current status of your extension There are six programmed messages and one custom message that you can use Whenever another user calls an extension with an active Status message the system displays the message at the calling extension To set ...

Page 63: ... with the number keys to spell out a name or word using lower case letters for example press the 5 key and the key for the letter k Note The button acts as an enter key You must press it after each character you enter to save that character in the position You can also use to enter a space So for example to enter mary enter the following keystrokes 6 2 777 999 Number Key 1 press 2 presses 3 presse...

Page 64: ... enter the following keystrokes 6 2 777 999 If you wish to use numerals refer to the following table So for example to enter 1846 enter the following keystrokes Number Key 1 press 2 presses 3 presses 4 presses then 2 A B C press 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z First Press Then Number Key then To Get 1 1 2 press 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 ...

Page 65: ...e 2 2 19 ENABLING DISABLING PAGING AT YOUR EXTENSION You can block one way page announcements at your extension by dialing the Page Deny code The Page Allow Deny feature does not affect enabled Background Music 1 When the extension is idle press Func 9 The display responds as follows 2 Press Func 9 again to enable page announcements at your extension STATUS MSG DEL store next chg PAGING DENY ...

Page 66: ...e allowing you to monitor the progress of the call A pause appears as P on the display When storing numbers in speed dial use the feature code Func 7 0 to insert a pause 2 2 21 LOCKING UNLOCKING YOUR PHONE Use this feature to prevent anyone from making unauthorized outside line calls from your extension This feature code is also used to program your private four digit extension password To lock yo...

Page 67: ...follows 3 Press yes The display responds as follows 4 No outside line calls can be made at your extension To unlock your phone perform the following steps 1 Press Func 9 7 The display responds as follows 2 Enter the current password and then press show The display responds as follows LOCK PHONE pswd yes no PHONE LOCKED PSWD _ bksp show chg ...

Page 68: ...Programming Your Phone 68 Comdial May 05 3 Press no The display responds as follows 4 You can now make outside line calls at your extension LOCK PHONE pswd yes no PHONE UNLOCKED ...

Page 69: ...ne number 3 Hang up or press Talk to end the call 3 2 Making Intercom Internal Calls Dial the extension number the speakerphone activates automati cally Lift the handset before dialing for a private call or press Speaker while in hands free mode to switch to talk mode Or Press the DSS button of the extension that you want to call To call the attendant operator press 0 This is the default your Syst...

Page 70: ...y one Call Back active at any time To queue a CO line for call back perform the following steps 1 Press a busy solid red LED outside line or outside line group button or dial an outside line access group number 9 800 806 740 755 2 The phone sounds a busy tone and the display reads as follows 3 Press the cbck soft key or dial on the dial pad 4 The phone sounds a confirmation tone and the display re...

Page 71: ... you can use this feature to queue your call so that the system places it as soon as the extension is available for busy or DND exten sions or the extension user returns for idle extensions When you send a Call Back to a busy extension the Call Back process begins when the busy extension hangs up When you send a Call Back to an idle extension the Call Back process begins once the other user perfor...

Page 72: ...rns to idle status 5 When the Call Back begins because the called extension is now available your extension rings a special Call Back alert ring for 30 seconds The display shows the following 6 Lift the handset or press reply to activate the Call Back To cancel all active Call Backs prior to receiving Call Back Alert ringing press Func EXT XXX BUSY cbck msg next CBCK TO EXT XXX CALL BACK TO EXT XX...

Page 73: ...tion of the speed dial that you want to use 470 489 or 500 699 To let the system select the outside line simply dial the location of the speed dial that you want to use 500 699 The system uses the last outside line that you used or any outside line in the same line group 3 6 Automatic Redialing You can use Automatic Redial AR to dial the last number you dialed The system automatically dials the nu...

Page 74: ...he controller of the conference and constitutes one conference member Before a conference can be established with four members a three member conference must be established first A Supervised Conference is a conference in which at least one member is an extension of the DX 80 system The DX 80 extension that establishes a conference is the conference controller and may add and or delete members of ...

Page 75: ...u are the controller of the conference and count as one of the four parties 5 Hang up to end the conference To establish an unsupervised conference first establish a conference with two or three outside lines Then press Func 7 7 The system establishes the unsupervised conference and returns your extension to idle To rejoin an unsupervised conference press Func 7 7 The system rejoins your extension...

Page 76: ...may also simply press the outside line button or DSS button of the outside line extension you want to release The system disconnects that conference member and rejoins you in conference with the remaining members 4 Hang up when you are ready to end the conference To establish a private connection with one conference member perform the following steps 1 While engaged in a conference the display app...

Page 77: ...de line button or DSS button of the outside line extension to which you want to privately connect The system then removes that conference party from the con ference and connects them to you 4 You may re establish the conference with all members by pressing the Conference button Or Hang up on the current connection and rejoin the remaining members by pressing Hold 5 Hang up to end the conference co...

Page 78: ...Making Calls 78 Comdial May 05 This Page Intentionally Left Blank ...

Page 79: ...back and forth between hands free and talk mode by pressing the Speaker button 4 2 Caller ID This telephone company feature requires a Caller ID CID service subscription from the telephone company The DX 80 system receives Type 1 Caller ID data from the telephone company on all outside lines and displays this data on the LCD 1 When you answer an outside line with CID data you can use the left LCD ...

Page 80: ...he extension is idle no active calls press the CID Table code Func 6 2 Enter the attendant extension password 3 Press the show soft key The display responds as follows 4 Use the VOL bar up and down to go through the Caller ID Table Press Up to review the list from the most recent Press Down to review the list from the oldest recorded Each logged call has three screens that you can view Name Num be...

Page 81: ... dial a logged call 4 4 Picking Up Calls in your Group You may answer calls ringing at another extension using the Call Pick Up Group feature When you hear another extension in your pickup group ringing press Or JOHNSON BILL dial more del 8135551212 dial more del 9 19 4 32 PM dial more del ...

Page 82: ...to screen the caller leaving the message This option is available for only a few seconds after your voice mailbox has answered the call 1 When your voice mailbox answers a caller the system sounds an alert tone and flashes the feature button programmed for voice mail if applicable at a fast rate 2 Press the flashing Voice Mail button The button LED now flashes at a slower rate The display responds...

Page 83: ...swer to connect to the caller and remove them from the voice mailbox The voice mail button LED extinguishes 5 Press exit to leave the caller in the voice mailbox to record their message Your extension returns to the idle status MONITORING answer exit ...

Page 84: ...84 Comdial May 05 Answering Calls This Page Intentionally Left Blank ...

Page 85: ...remind you that you have left a call on System or Exclusive Hold When Hold Reminder is enabled the phone sounds one ring tone repeated each time the hold time expires 5 1 4 HOLDING CALL ANSWER Holding Call Answer allows you to place a call on hold and retrieve calls from hold by simply pressing the Hold button When multiple calls are holding at an extension Holding Call Answer accesses the outside...

Page 86: ...rphone mode and you retrieve a call from hold the system always returns the call to you in speakerphone mode 5 2 Transferring Calls Transfer is used to deliver calls from your extension to another extension You can make a supervised transfer or an unsupervised transfer During supervised transfers you announce the transfer to the party to whom you are transferring the call before the transfer occur...

Page 87: ...peeds the process of completing a transfer and answering a ringing call by making the operation possible by pushing one button This feature must be used from a feature button that has been programmed by your System Administrator If you are the process of transferring a call and another call rings in you can press the programmed transfer feature button to complete the transfer and answer the ringin...

Page 88: ...Func 7 3 or press the feature button assigned as CALL PARK if available 2 Dial the extension number where you want to park this call or press its DSS button if applicable The system parks the outside line call at the extension you speci fied 3 Hang up the phone or proceed with other system functions To pick up a parked call perform the following steps 1 While the phone is idle press Func 7 3 or pr...

Page 89: ...age all users press the feature button designated as ALL PAGE if available If you do not have an assigned feature button dial the All Call Page access code 400 The phone sounds the Page Alert Tone 3 Make your paging announcement 4 Hang up when finished 5 5 Responding to a Page Meet Me Paging Upon hearing a page announcement internal or external you can dial a single digit Meet Me Page code from an...

Page 90: ...cordless phone may be notified of a call attempt via one of the DX 80 system Messaging features The display shows messages waiting and provides prompts to assist you in responding to the messages A message may be sent and received in several forms A Call Me Message A customized text message A preprogrammed text message six available A Voice Mail Message STA xx PAGE EXT xxx TALK ...

Page 91: ... no answer or busy 2 Press msg The display responds as follows 3 Press call me The phone sounds a confirmation tone and the message is left at the called extension Your extension returns to idle after briefly displaying the following CALLING STA XXX cbck msg STAXXX BUSY cbck msg next MESSAGE TYPE call me preprog ...

Page 92: ... 92 Comdial May 05 5 6 2 SENDING A TEXT MESSAGE 1 You place a call to an extension and get no answer or busy 2 Press msg The display responds as follows MSG TO EXT XXX CALLING STA XXX cbck msg STAXXX BUSY cbck msg next ...

Page 93: ...ext messages to send press next until the appropriate message is displayed Or press chg to enter a custom message Use the following table and dial pad keys to enter the message When you are finished entering your message press save to send the message to the called extension MESSAGE TYPE call me preprog EMPTY send next chg _ bksp save chg ...

Page 94: ... for the letter k Note The button acts as an enter key You must press it after each character you enter to save that character in the position You can also use to enter a space So for example to enter mary enter the following keystrokes 6 2 777 999 Number Key 1 press 2 presses 3 presses 4 presses then 2 a b c press 3 d e f 4 g h i 5 j k l 6 m n o 7 p q r s 8 t u v 9 w x y z ...

Page 95: ... So for example to enter Mary enter the following keystrokes 6 2 777 999 If you wish to use numerals refer to the following table Number Key 1 press 2 presses 3 presses 4 presses then 2 A B C press 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z First Press Then Number Key then To Get 1 1 2 press 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 ...

Page 96: ...system is required for this option 1 You place a call to an extension and get no answer or busy 2 Press the msg soft key The display changes as follows assum ing your system is equipped with DX 80 Voice Mail 3 Press msg The system immediately sends you to the DX 80 Voice Mail CALLING STA xxx clock msg STA xxx BUSY clock msg next MESSAGE TYPE callme vmsg prep ...

Page 97: ...ting If a Text Message was sent your display changes as follows Press more to review other messages left at your extension Press show to display Text Messages Press reply to call back the extension that left a Call Me message Press del to delete the displayed message MW FROM EXT xxx more reply del MW FROM EXT xxx more show del ...

Page 98: ... or call me message that you previously sent to another extension 1 Press Func 9 6 The display responds as follows 2 Enter the extension number where you left the message Then press save 3 The system deletes the message Press msg DEL MW_TO xxx bksp save chg DEL MW_TO 123 bksp save chg MESSAGE TYPE callme preprog ...

Page 99: ...me to here 46 call forward options no answer 43 call forwarding setting 40 call me message 91 call park 88 Call Pickup 81 Caller ID 79 Canceling a Sent Text Message or Call Me Message 98 Changing Display Language 32 Changing Your Extension Password 53 Checking Feature Settings for your Extension 52 Clearing Custom Phone Settings and Reverting to Default Settings 51 CO line call back 70 conference ...

Page 100: ... 57 M Making Calls 69 Making Intercom Internal Calls 69 Making Intercom Calls 69 Making Outside Calls 69 Making Supervised and Unsupervised Transfers 86 Meet Me Paging 89 message answering 97 call me 91 canceling 98 text 92 voice 96 messages sending 90 Monitoring Lines 98 music background 35 N No Answer Call Forward 43 O outside calls making 69 Overview 13 P Paging 89 paging 65 Parking Calls 88 pa...

Page 101: ...ed dial 73 speed dials personal 50 status messages 62 supervised transfers 86 System Hold I Hold Indication 85 System Programming Mode 31 T text message 92 touch tones 51 Transfer and Answer Call 87 Transferring Calls 86 U unlocking phone 66 unsupervised transfers 86 Using Automatic Hold 38 Using Automatic Line Selection 39 Using Call Back 70 Using Speed Dial Numbers 73 Using Status Messages 62 Us...

Page 102: ...GCA70 413 Rev 1 May 2005 ...

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