Capricorn FLX Weather Station
93
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Columbia Weather Systems, Inc.
Return for Repair Procedure
1.
In the event of defects or damage to your unit, first call the
factory Monday through Friday, 8:30 am to 4:00 pm PST, (503)
629-0887 to determine the advisability of factory repair. The
Service Department will issue an RMA number (Return
Merchandise Authorization) to help us identify the package when
received. Please place that number on the outside of the box.
2.
In the event factory service is required, return your Capricorn
FLX as follows:
A. Packing
Wrap Control Module in plastic bag first.
Pack in original shipping carton or a sturdy oversized
carton.
Use plenty of packing material.
B. Include:
A brief description of the problem with all known
symptoms.
Your phone number.
Your return street shipping address (UPS will not deliver
to a P.O. Box).
Write the RMA number on the outside of the box.
C. Shipping
Send freight prepaid (UPS recommended).
Insurance is recommended. (The factory can provide the
current replacement value of the item being shipped for
insurance purposes.)
D. Send to:
Columbia Weather Systems, Inc.
5285 NE Elam Young Parkway, Suite C100
Hillsboro, Oregon 97124
E. C.O.D. shipments will not be accepted.
3.
If your unit is under warranty, after repair or replacement has
been completed, it will be returned by a carrier and method
chosen by Columbia Weather, Inc. to any destination within the
continental U.S.A. If you desire some other specific form of
conveyance or if you are located beyond these borders, then you
must bear the additional cost of return shipment.
