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The B780 printer  requires minimal counter space and may be set  
near the host computer. With the RS-232C interface, you can place 
the printer up to 50 feet (for USB interface up to 15 feet) from the 
host computer and power supply.
Do not  place the printer in a dusty environment or anywhere that 
spillage of drinks or other liquids can occur. 
Be sure the printer is on a level surface and that there is enough room 
to open the receipt cover to change the paper and to open the front 
cover to change the impact printer’s ribbon cassette. 

Be sure to leave adequate space at the rear the printer for connecting 
and accessing the cables.
Be sure to locate the printer away from sources of magnetic 
interference. Because the printer may have the optional built-in 
Magnetic Ink Character Recognition (MICR) check reader, you may 
need to make additional adjustments to the printer’s location. Devices 
such as CRT monitors or large metal surfaces can affect the printer’s 

magnetic field and cause intermittent check reading errors.     

Keep all packaging materials

The packing  materials protect the printer and help prevent damage. 
Be sure to save all the packaging materials - including the plastic bag 
and the cardboard supports found in the slip path.

Report Any Missing or Damaged Items 

To report any missing materials, or to report a printer that was 
damaged during shipping, call your supplier or contact CognitiveTPG 
using any of the methods shown below.  

 Unpack the printer

 Check the packing list

Before installation, check that all the items on this list are included  
(printers shipped in bulk may not include all these items):

•  Printer (enclosed in a plastic bag with corrugated pack)
•  Test printout protecting the print head (inside receipt 

bucket)

•  Power supply (if ordered), with cable to printer and AC 

power cord

•  Ribbon cassette

 

Setup Guide

 

4

   Close the receipt cover while holding the paper over the 

front of the cabinet.

  Remove the excess paper by tearing it against the tear-off 

blade.

6

   Press the paper feed button to advance the paper if 

necessary.

x

 Install new receipt paper

A776 Install Paper 1.eps

Install paper NO.eps

  Open the receipt cover and remove the used roll (if present).

2

   Tear off the end of the new roll so that the edge is loose.

3

   Place the roll into the paper bucket with the paper unrolling 

from the bottom of the roll, and with a few inches of paper 
extending over the cabinet front. 

A776 Replace Ribbon.eps

Knob

2

1

y

 Install the ribbon cassette

1

   Open the front cover (1) by grasping the cover on each side 

at the bottom and swing up. 

  Unwrap the new ribbon cassette and tighten the ribbon 

by turning the knob  on the cassette in the direction of the 
arrow.

  Position the ribbon cassette onto the carriage (2), as shown, 

making sure the ribbon is not caught on the print head.

4

   Snap the cassette into place and snap the front cover closed.

.

Note:

 The rear connector panel varies with different interfaces

Cash drawer cables

1

  Plug the cable into the cash drawer connector (standard phone 

jack) next to the pair of dip switches on the rear of the printer.

Note: Use

 a Y-cable to serve two cash drawers with one printer.

z

 Connect the cables

                  All cable connections are made at the rear of the printer.

Strain

Relief

DIP

switches

9-pin RS-232C

communication

connector

CAUTION:

DO NOT plug the

USB cable here

Cash drawer

connector

USB

connector

Power

supply 

connector

Communication cables

The communication cable connects the printer to the host computer.
Route all cables as shown in Cable Routing to provide strain relief.

If installing the RS-232C communication cable:

If installing the USB communication cable:

1

  Host computer can remain on.

2

  Plug the printer end of the USB cable into the USB connector 

port on the printer (A).

3

  Plug the computer end of the USB cable into the computer. 

Make sure the USB symbol on the connector is facing up.

4  Download the USB driver to the host computer from the 

CognitiveTPG Web site 

1

  Turn off the host computer.

2

  Plug the communication cable into the connector.

3

  Secure the connector by tightening the screws.

4

  Connect the cable to the host computer.

5

  Turn host computer on.

If installing the Powered USB cable:

3

  Plug the computer end of the USB cable into the computer. 

4

  Download the USB driver to the host computer  

from the CognitiveTPG Web site 

1

  Be sure the host computer is powered off.

2

  Plug the printer end of the USB cable into the USB connector 

port on the printer.

Paper must unroll 

from the bottom of the 

roll to insure that the 

image prints correctly.

Caution:

 DO NOT remove the 

transparent mylar shield that 

protects the exposed ribbon.

        

 

     

Start Here

 

      

 

Be sure to read and understand each section of the 

setup sequence before proceeding.  
 If you have any questions, please call us at 800-732-

8950 or 607-274-2500 or visit www.CognitiveTPG.com.  
Please visit the website’s  Warranty Registration section 

to register your printer and provide feedback on its 

quality.

A776 Unpack left side.eps

6.5"

11.4"

6.6"

A776 Dim left side.eps

CognitiveTPG, 950 Danby Road, Ithaca, NY 14850   --   http://www.CognitiveTPG.com 

Customer Support: 1-800-732-8950, ext 4 - Sales Order Desk: 1-800-732-8950, ext 1   

B780 - S U G 0 0 0 1   R e v  C    11/12 

  Setup Guide

 

B780

 

Two-Color

 

Hybrid Thermal/Impact Printer

 Choose a location

Caution: 

Be careful to connect the USB cable only to point A 

(above). Attempts to connect the USB cable at point B can cause 

permanent damage to the communications circuitry.

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