Cognex VisionView, Application Note

Page: 23 / 26

Troubleshooting
No Image on VisionView VGA
1. Verify that the VisionView VGA’s RGB output and the Mitsubishi GOT’s RGB input are connected. Refer to Install
the Hardware on page 3 .
2. Verify that the Extension OS for the Video/RGB input is installed on the Mitsubishi GOT, and that the RGB Display
Settings (to configure Video/RGB settings) can be configured from the Utility menu.
3. Verify that the Video/RGB input control signals are correctly configured.
VisionView VGA’s Display Position is Misaligned
Adjust the horizontal and vertical positions using the RGB Display Settings in the Mitsubishi GOT Utility.
Cannot Operate the VisionView VGA from Mitsubishi GOT Using
the Touch Screen
1. Verify that the VisionView VGA and the Mitsubishi GOT are correctly connected using the RS-232 cable.
2. Verify that the Extension OS for PC Remote Operation (Serial) is installed on the Mitsubishi GOT.
3. Verify that the Communication I/F Setting is assigned to the PC Remote Operation (Serial) as CH No.8 . Refer to
PC Remote Operation on page 5 .
4. From the VisionView VGA, open the Display Settings screen to verify that the Touch Screen Type is Mitsubishi .
Refer to Configure the VisionView Application on page 12 .
Note : You can connect a USB mouse to the VisionView VGA’s USB port to perform this operation.
17