COGECO BUSINESS | POLYCOM VVX
®
501 BUSINESS MEDIA PHONE
3
Introduction
Getting Started With Hosted PBX
Welcome to Cogeco's Hosted PBX phone service. We designed the Polycom
VVX
®
501 Business Media Phone to streamline your communications with
easy-to-use features and a touchscreen that's simple to navigate. Below,
we'll walk you through all its features including setting up your voicemail,
display screen and making conference calls. We've also included useful,
time-saving tips throughout this guide. Let's get started.
Setting up Voice
Mail Greetings
From Your Phone
The Hosted PBX Customer Portal Home page is the main screen for the portal
where you can view your Call Manager settings and access a range of other services.
1. Dial feature code *98 or Tap from Lines, Calls, or Active Call view
(see below).
2. Enter a PIN of your choice (at least 6 digits)
3. Re-enter PIN to confirm
4. Upon hearing the system voice prompt, record your name
5. Press # to confirm
6. Setting up the Greetings
Choose one of the following options:
Press 1
to record a personal greeting. Follow
the voice prompts to complete the
recording.
Press 2
to select system generated greetings
that include your name. Greeting is
automatically created.
Press 3
to select system generated greetings
that include your phone number.
Greeting is automatically created.
Press 4
to select system generated greetings
that include both your name and
telephone number. Greeting is
automatically created.
