2
D006791_CR49XX_User_Manual
FPO
19
‐
Warranty
Your
device
is
warranted
against
any
defect
or
malfunctioning
which
may
occur
in
conditions
of
normal
use
during
the
warranty
period
of
twelve
(12)
months
(3)
from
the
date
of
purchase
as
shown
on
your
original
invoice.
Batteries
(4)
and
accessories
sold
with
your
device
are
also
warranted
against
any
defect
which
may
occur
during
the
first
six
(6)
months(1)
from
the
date
of
purchase
as
shown
on
your
original
invoice.
In
case
of
any
defect
of
your
device
which
prevents
you
from
normal
use
thereof,
you
must
immediately
inform
your
vendor
and
present
your
device
with
your
proof
of
purchase.
If
the
defect
is
confirmed,
your
device
or
part
thereof
will
be
either
replaced
or
repaired,
as
appropriate.
Repaired
device
and
accessories
are
entitled
to
a
one
(1)
month
warranty
for
the
same
defect.
Repair
or
replacement
may
be
carried
out
using
reconditioned
components
offering
equivalent
functionality.
This
warranty
covers
the
cost
of
parts
and
labor
but
excludes
any
other
costs.
This
warranty
shall
not
apply
to
defects
to
your
device
and/or
accessory
due
to
(without
any
limitation):
(3)
The
warranty
period
may
vary
depending
on
your
country.
(4)
The
life
of
a
rechargeable
mobile
phone
battery
in
terms
of
conversation
time
standby
time,
and
total
service
life,
will
depend
on
the
conditions
of
use
and
network
configuration.
Batteries
being
considered
expendable
supplies,
the
specifications
state
that
you
should
obtain
optimal
performance
for
your
device
during
the
first
six
months
after
purchase
and
for
approximately
200
more
recharges.
1)
Non
‐
compliance
with
the
instructions
for
use
or
installation,
or
with
technical
and
safety
standards
applicable
in
the
geographical
area
where
your
device
is
used,
2)
Connection
to
any
equipment
not
supplied
or
not
recommended
by
Code
Corporation,
3)
Modification
or
repair
performed
by
individuals
not
authorised
by
Point
Mobile
or
its
affiliates
or
your
vendor,
4)
Modification,
adjustment
or
alteration
of
software
or
hardware
performed
by
individuals
not
authorized
by
Code
Corporation.
5)
Inclement
weather,
lightning,
fire,
humidity,
infiltration
of
liquids
or
foods,
chemical
products,
download
of
files,
crash,
high
voltage,
corrosion,
oxidation…
Your
device
will
not
be
repaired
in
case
labels
or
serial
numbers
(IMEI)
have
been
removed
or
altered.
There
are
no
express
warranties,
whether
written,
oral
or
implied,
other
than
this
printed
limited
warranty
or
the
mandatory
warranty
provided
by
your
country
or
jurisdiction.
In
no
event
shall
Point
Mobile
or
any
of
its
affiliates
be
liable
for
indirect,
incidental
or
consequential
damages
of
any
nature
whatsoever,
including
but
not
limited
commercial
or
financial
loss
or
damage,
loss
of
data
or
loss
of
image
to
the
full
extent
those
damages
can
be
disclaimed
by
law.
Some
countries/states
do
not
allow
the
exclusion
or
limitation
of
indirect,
incidental
or
consequential
damages,
or
limitation
of
the
duration
of
implied
warranties,
so
the
preceding
limitations
or
exclusions
may
not
apply
to
you.
The
CR4900,
Charging
Stations
and
Batteries
carry
a
one
year
limited
warranty
as
described
herein.
Limited
Warranty
Code
warrants
each
Code
product
against
defects
in
materials
and
workmanship
under
normal
use
for
the
Warranty
Coverage
Term
applicable
to
the
product
as
described
at
www.codecorp.com/legal/warranty/term.
php.
If
a
hardware
defect
arises
and
a
valid
warranty
claim
is
received
by
Code
during
the
Warranty
Coverage
Term,
Code
will
either:
i)
repair
a
hardware
defect
at
no
charge,
using
new
parts
or
parts
equivalent
to
new
in
performance
and
reliability;
ii)
replace
the
Code
product
with
a
product
that
is
new
or
refurbished
product
with
equivalent
functionality
and
performance,
which
may
include
replacing
a
product
that
is
no
longer
available
with
a
newer
model
product;
or
ii)
in
the
case
of
failure
with
any
software,
including
embedded
software
included
in
any
Code
product,
provide
a
patch,
update,
or
other
work
around.
All
replaced
products
become
the
property
of
Code.
All
warranty
claims
must
be
made
using
Code’s
RMA
process.
Exclusions
This
warranty
does
not
apply
to:
i)
cosmetic
damage,
including
but
not
limited
to
scratches,
dents,
and
broken
plastic;
ii)
damage
resulting
from
use
with
non
‐
Code
products
or
peripherals,
including
batteries,
power
supplies,
cables,
and
docking
station/cradles;
iii)
damage
resulting
from
accident,
abuse,
misuse,
flood,
fire
or
other
external
causes,
including
damage
caused
by
unusual
physical
or
electrical
stress,
immersion
in
fluids
or
exposure
to
cleaning
products
not
approved
by
Code,
puncture,
crushing,
and
incorrect
voltage
or
polarity;
iv)
damage
resulting
from
services
performed
by
anyone
other
than
a
Code
authorized
repair
facility;
v)
any
product
that
has
been
modified
or
altered;
vi)
any
product
on
which
the
Code
serial
number
has
been
removed
or
defaced.
If
a
Code
Product
is
returned
under
a
warranty
claim
and
Code
determines,
in
Code’s
sole
discretion,
that
the
warranty
remedies
do
not
apply,
Code
will
contact
Customer
to
arrange
either:
i)
repair
or
replace
the
Product;
or
ii)
return
the
Product
to
Customer,
in
each
case
at
Customer’s
expense.
Non
Warranty
Repairs
Code
warrants
its
repair/replacement
services
for
ninety
(90)
days
from
the
date
of
shipment
of
the
repaired/replacement
product
to
the
Customer.
This
warranty
applies
to
repairs
and
replacements
for:
i)
damage
excluded
from
the
limited
warranty
described
above;
and
ii)
Code
Products
on
which
the
limited
warranty
described
above
has
expired
(or
will
expire
within
such
ninety
(90)
day
warranty
period).
For
repaired
product
this
warranty
covers
only
the
parts
that
were
replaced
during
the
repair
and
the
labor
associated
with
such
parts.
Non
Extension
of
Term
of
Coverage
Product
that
is
repaired
or
replaced,
or
for
which
a
software
patch,
update,
or
other
work
around
is
provided,
assumes
the
remaining
warranty
of
the
original
Code
Product
and
does
not
extend
the
duration
of
the
original
warranty
period.
Software
and
Data
Code
is
not
responsible
for
backing
up
or
restoring
any
of
software,
data,
or
configuration
settings,
or
reinstalling
any
of
the
foregoing
on
products
repaired
or
replaced
under
this
limited
warranty.
Shipping
and
Turn
Around
Time
The
estimated
RMA
turn
‐
around
time
from
receipt
at
Code’s
facility
to
shipment
of
the
repaired
or
replaced
product
to
Customer
is
ten
(10)
business
days.
An
expedited
turn
‐
around
time
may
apply
to
products
covered
under
certain
CodeOne
Service
Plans.
Customer
is
responsible
for
shipping
and
insurance
charges
for
shipping
Code
Product
to
Code’s
designated
RMA
facility
and
repaired
or
replaced
product
is
returned
with
shipping
and
insurance
paid
by
Code.
Customer
is
responsible
for
all
applicable
taxes,
duties,
and
similar
charges.
