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Warranty
Customer Information
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Warranty
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Product Service
Customer Information
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Warranty
Notice
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Limited 1-Year Warranty
•
For Products Purchased in the U.S.A.
Cobra Electronics Corporation warrants that its Cobra 9 Band Radar/Laser Detectors,
and the component parts thereof, will be free of defects in workmanship and
materials for a period of one year from the date of first consumer purchase. This
warranty may be enforced by the first consumer purchaser, provided that the
product is utilized within the U.S.A.
Cobra will, without charge, repair or replace, at its option, defective 9 Band
Radar/Laser Detectors, products or component parts upon delivery to the
Cobra Factory Service Department, accompanied by proof of the date of
first consumer purchase, such as a duplicated copy of a sales receipt.
You must pay any initial shipping charges required to ship the product for warranty
service, but the return charges will be at Cobra’s expense, if the
product is repaired This warranty gives you specific rights, and you may
also have other rights which vary from state to state.
Exclusions: This limited warranty does not apply:
1.
To any product damaged by accident.
2.
In the event of misuse or abuse of the product or as a result
of unauthorized alterations or repairs.
3.
If the serial number has been altered, defaced or removed.
4.
If the owner of the product resides outside the U.S.A.
All implied warranties, including warranties of merchantability and fitness for
a particular purpose are limited in duration to the length of this warranty.
Cobra shall not be liable for any incidental, consequential or other damages;
including, without limitation, damages resulting from loss of use or cost
of installation.
Some states do not allow limitations on how long an implied warranty lasts
and/or do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you.
Product Service
•
For any questions about operating or installing this new Cobra product, or if
parts are missing…PLEASE CALL COBRA FIRST…do not return this product
to the store. See customer assistance on page A1.
If this product should require factory service, please call Cobra before sending
the product. This will ensure the fastest turn-around time on any repair. If Cobra
asks that the product be sent to its factory, the following must be furnished to have
the product serviced and returned:
1.
For Warranty Repair include some form of proof-of-purchase, such as a
mechanical reproduction or carbon of a sales receipt. Make sure the date
of purchase and product model number are clearly readable. If the originals
are sent, they cannot be returned;
2.
Send the entire product;
3.
Enclose a description of what is happening with the product. Include a typed
or clearly printed name and address of where the product is to be returned,
with phone number (required for shipment);
4.
Pack product securely to prevent damage in transit. If possible, use the original
packing material;
5.
Ship prepaid and insured by way of a traceable carrier such as United Parcel
Service (UPS) or Priority Mail to avoid loss in transit to: Cobra Factory Service,
Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707
U.S.A.;
6.
If the product is in warranty, upon receipt of the product it will either be repaired
or exchanged depending on the model. Please allow approximately
3 – 4 weeks before contacting Cobra for status. If the product is out of warranty, a
letter will automatically be sent with information as to the
repair charge or replacement charge.
For any questions, please call 773-889-3087 for assistance.
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