Customer Assistance
Customer Assistance
Warranty
Introduction
27
26
FCC License Required
and Product Service
IMPORTANT NOTICE: FCC LICENSE REQUIRED
•
This two-way radio operates on GMRS (General Mobile Radio Service) frequencies
which require an FCC (Federal Communications Commission) license. A user must
be licensed prior to operating on Channels 1 through 7 on high power or 15
through 22, which comprise the GMRS channels of this radio. Serious penalties
could result for unlicensed use of GMRS channels, in violation of FCC rules.
Operation of this radio is subject to additional rules specified in 47 C.F.R. Part 95.
Licensed users will be issued a call sign by the FCC, which should be used for
station identification when operating this radio. GMRS users should also cooperate
by engaging in permissible transmissions only, avoiding channel interference with
other GMRS users, and being prudent with the length of their transmission time.
For licensing information and application forms, please call the FCC Hotline
at 800-418-FORM. Request form #159 and form #605. Questions regarding
the license application should be directed to the FCC at 888-CALL-FCC.
Additional information is available on the FCC’s website at www.fcc.gov.
Channel 1 through 7 on low power and channels 8 through 14 comprise the
FRS (Family Radio Service). No license is required to operate on the FRS.
Safety Information for microTALK Radios
Your wireless handheld portable transceiver contains a low power transmitter.
When the talk button is pushed, it sends out radio frequency (RF) signals.
The device is authorized to operate at a duty factor not to exceed 50%.
In August 1996, the Federal Communications Commission (FCC) adopted
RF exposure guidelines with safety levels for handheld wireless devices.
Important
FCC RF Exposure Requirements: For body-worn operation, this radio has
been tested and meets the FCC RF exposure guidelines when used with Cobra
accessories supplied or designated for this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines. Use only the
supplied antenna. Unauthorized antennas, modifications or attachments
could damage the transmitter and may violate FCC regulations.
Normal Position
Hold the transmitter approximately two inches from your face and
speak in a normal voice, with the antenna pointed up and away.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: 1) This device may not cause harmful
interference, and 2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Warnings: Replacement or substitution of transistors, regular diodes or
other parts of a unique nature, with parts other than those recommended by
Cobra may cause a violation of the technical regulations of part 95 of the FCC
rules, or violation of type acceptance requirements of part 2 of the rules.
Customer Assistance
Operation
Nothing
Comes Close to a Cobra
®
Product Service Questions
•
For any questions about operating or installing this new Cobra product,
or if parts are missing…
PLEASE CALL COBRA FIRST…
do not
return this product to the store. See customer assistance on page A1.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first
before sending your radio. This will ensure the fastest turn-around
time on your repair. You may be asked to send your radio to the
Cobra factory. It will be necessary to furnish the following to have
the product serviced and returned.
1) For warranty repair include a copy of the original sales receipt.
If you send the original receipt, it cannot be returned.
2) Send the entire product.
3) Enclose a detailed description of the problem along with the name and
address of where the product is to be returned.
4) Pack radio securely to prevent damage in transit. If possible,
use the original packing material.
5) Ship prepaid and insured by way of a traceable carrier such
as United Parcel Service (UPS) or Priority Mail to avoid loss in
transit to Cobra Factory Service:
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6) If the radio is under warranty, it will be repaired or exchanged
depending on the model.
Please allow approximately three to four weeks before
contacting Cobra for status. If the radio is out of warranty,
a letter will automatically be sent informing you of the repair
charge or replacement charge. If you have any questions,
please call 773-889-3087 for assistance.
For Products Purchased Outside the U.S.A.
Please contact your local dealer for product service information.
