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Cobalt Digital Inc BBG-1022-FS Product Manual Download Page 107

BBG1022FS-OM (V1.4)

BBG-1022-FS PRODUCT MANUAL

3-75

Setup/Operating Instructions

Troubleshooting

Troubleshooting

This section provides general troubleshooting information and specific 
symptom/corrective action for the BBG-1022-FS and its remote control 
interface. The BBG-1022-FS requires no periodic maintenance in its normal 
operation; if any error indication (as described in this section) occurs, use this 
section to correct the condition. 

Error and Failure Indicator Overview

The BBG-1022-FS itself and its remote control provide error and failure 
indications. Depending on how the BBG-1022-FS is being used (i.e, 
standalone or network controlled through DashBoard™ or a Remote Control 
Panel), check all available indications in the event of an error or failure 
condition.

The various BBG-1022-FS device and remote control error and failure 
indicators are individually described below.

Note:

The descriptions below provide general information for the various status and 
error indicators. For specific failures, also use the appropriate subsection 
listed below.

• Basic Troubleshooting Checks (p. 3-77)

• BBG-1022-FS Processing Error Troubleshooting (p. 3-77)

Summary of Contents for BBG-1022-FS

Page 1: ...Fax 217 344 1245 www cobaltdigital com Product Manual BBG1022FS OM V1 4 Cobalt Digital Inc 3G HD SD SDI Standalone Frame Sync with Audio Video Processing AES Analog Audio Embedding De Embedding CVBS I...

Page 2: ...ark of Ross Video Limited Dolby is a registered trademark of Dolby Laboratories Inc Other product names or trademarks appearing in this manual are the property of their respective owners Congratulatio...

Page 3: ...ta Input Output Interfaces 1 15 Alarm Function 1 16 User Control Interface 1 16 Technical Specifications 1 16 Warranty and Service Information 1 20 Cobalt Digital Inc Limited Warranty 1 20 Contact Cob...

Page 4: ...3 23 Video Proc Color Correction 3 24 Output Audio Routing Controls 3 27 Timecode 3 32 Reticules 3 37 Character Burner 3 40 Moving Box Insertion 3 45 Y C Alignment Controls 3 46 Wings Insertion 3 47 K...

Page 5: ...pter 2 Installation Provides instructions for installing the BBG 1022 FS and setting up its network access Chapter 3 Setup Operating Instructions Provides overviews of operating controls and instructi...

Page 6: ...r 20 slot frame that houses Cobalt or other cards Device and or Card refers to a Cobalt or other card System and or Video System refers to the mix of interconnected production and terminal equipment i...

Page 7: ...ovide supplemental information to the accompanying text Notes typically precede the text to which they apply Labeling Symbol Definitions Important note regarding product usage Failure to observe may r...

Page 8: ...th specified power supplies Power connection to unauthorized sources may cause product damage unreliable operation and invalidate warranty CAUTION The BBG 1022 FS FPGA is designed for a normal range o...

Page 9: ...rmats to HD ATC SD_ATC and SD VITC based waveform timecode BBG 1022 FS Input Output Formats The BBG 1022 FS provides the following inputs and outputs Inputs 3G HD SD SDI IN A thru SDI IN D four 3G HD...

Page 10: ...4 RLY Protect RLY BYP B Serialize AES Rx Audio ADC AES IN AN AUD IN RLY BYP Copy 1A AES Tx Audio DAC AES OUT AN AUD OUT Selected Input RCK EQ Reclock 3G HD SD SDI IN C EQ Reclock 3G HD SD SDI IN D Vid...

Page 11: ...rocessed output under normal conditions while providing latching relays at both the input and output nodes to provide input failover to select an alternate input and also provides output failover whic...

Page 12: ...so be embedded on output video if desired The function also provides conversion between various timecode formats and provides independent insertion and line number controls for each SDI timecode outpu...

Page 13: ...n or freeze to the last intact frame last frame having valid SAV and EAV codes An internal test signal generator provides a selection of various standard patterns such as color bars sweep patterns and...

Page 14: ...ming offset to be adjusted such that key and fill can be properly framed The option does not provide timing offset control of the key fill video offset must be provided by external frame sync cards or...

Page 15: ...insertion can be enabled to serve as a dynamic raster confidence check even in cases where the input video image is static or lost Options T SLATE and LOGO respectively provide for automated trouble s...

Page 16: ...four discrete coaxial outputs SDI OUT 1 thru SDI OUT 4 For an SD output a CVBS coaxial output is available as a processed video output An additional output RLY BYP B provides a relay protected output...

Page 17: ...from one source to another while ducking audio during controlled input video switching transitions to provide silence between input switches The cross fade is queued for the next available RP168 switc...

Page 18: ...alistic human voice audio into user configured audio channels typically an SAP channel pair intended for this playout TTS allows for prioritization based on the organization s discretion for example s...

Page 19: ...plied GPI triggering can be user selected to consider the activity on discrete GPI ports or combinations of logic states considering both GPI inputs as well as be set for level or edge triggering This...

Page 20: ...a card general error or warning message and can be downloaded as basic txt logs or via a Syslog function User setup tables configure the alarm severity escalation as well as trigger holdoff release a...

Page 21: ...C 4 3G HD SD SDI Inputs 2 GPI 2 GPO 2 Balanced Analog Audio In 2 AES Inputs 4 3G HD SDI Outputs w relay protect SDI IN C to OUT 4 8 AES Outputs All coaxial connectors HD BNC Power consumption 18 Watts...

Page 22: ...with option QC user configurable parametric criteria such as black frozen frame or audio silence Black frame trigger configurable for black intensity threshold and persistence time Frozen frame trigge...

Page 23: ...mber of Outputs 1 unbalanced AES 3id Impedance 75 Analog Audio Outputs Number of Outputs Two balanced using 3 wire removable Phoenix connectors 0 dBFS 24 dBu Frame Reference Input Looping 2 BNC connec...

Page 24: ...g the product by completing and returning a product registration form In the event of a warrantable defect the purchaser shall notify Cobalt with a description of the problem and Cobalt shall provide...

Page 25: ...horough and professional support representatives for any of the following Name and address of your local dealer Product information and pricing Technical support Upcoming trade show information Phone...

Page 26: ...1 22 BBG 1022 FS PRODUCT MANUAL BBG1022FS OM V1 4 This page intentionally blank...

Page 27: ...BG 1022 FS in locations marked with stamped x If feet are not affixed chassis bottom cooling vents will be obscured Where BBG 1022 FS is to be installed with optional frame Mounting Tray BBG 1000 TRAY...

Page 28: ...C inputs are internally 75 ohm terminated It is not necessary to terminate unused BNC video inputs or outputs External frame sync reference signal if used must be terminated if a looping daisy chain c...

Page 29: ...22 FS Dimensional Details 1 73 15 26 1 75 FEET REMOVABLE FEET 4 PLACES 14 30 5 80 1 65 FRONT REAR TOP Notes 1 All dimensions in inches 2 If BBG 1022 is mounted on flat surface either rubber feet must...

Page 30: ...nnected to provide power redundancy 10 100 1000 ETHERNET Gigabit Ethernet control monitoring connection Communication activity status is shown by integral status LEDs REF LOOP Looping 75 reference con...

Page 31: ...COMM GPIO and Analog Audio Connector Pinouts G Removable Phoenix plug view oriented with top screw terminals up Note Unbalanced connections can be connected across the and G terminals Note that this...

Page 32: ...2 6 BBG 1022 FS PRODUCT MANUAL BBG1022FS OM V1 4 This page intentionally blank...

Page 33: ...9 Uploading Firmware Using Web Interface and GUI p 3 72 Front Panel User Menus p 3 72 Troubleshooting p 3 75 Perform the setup procedures here in the sequence specified All procedures equally apply t...

Page 34: ...ccess and enter the menu item When this button is pressed the selected menu item is displayed along with its sub menus In this example showing the Network Settings menu Menu Network Settings as menu i...

Page 35: ...en Product BBG 1022 is displayed device is ready for configuration 2 Press and access the Network Settings menu Current network settings are displayed as configured by host DHCP server Note It is reco...

Page 36: ...s within a network also available via DashBoard a BBG 1022 FS device appears as a frame entity in the DashBoard Basic Tree View Note BBG 1022 FS DashBoard remote control is also available by opening t...

Page 37: ...s which consist of parameter groups as shown below Figure 3 3 shows how the BBG 1022 FS device and its menus are organized and also provides an overview of how navigation is performed between devices...

Page 38: ...nction is displayed Scalar numeric parametric values can then be adjusted as desired using the GUI slider controls Items in a list can then be selected using GUI drop down lists Figure 3 4 Typical Web...

Page 39: ...d dark themes suited for various users and environments Figure 3 5 Web UI Typical Display Themes Clicking Settings opens a pane where the display Theme can be set With Settings open Theme is selected...

Page 40: ...tus display Note Proper operating status is denoted by green icons for the status indicators shown in Figure 3 6 Yellow or red icons respectively indicate an alert or failure condition Refer to Troubl...

Page 41: ...s shown below The table below provides a quick reference to the page numbers where each function menu item can be found Some functions use sub tabs to help maintain clarity and organization In these i...

Page 42: ...ect CVBS input as the program video input Note Failover criteria via this control is simple signal presence Input Video Status Displays input status of each video input along with elapsed time of sign...

Page 43: ...certain ST352 is marked for whatever the card is passing or if the payload is being modified by the card An example of where ST352 would have to be modified would be if the card Framesync is user set...

Page 44: ...t video is not locked to external reference Output Rate Select Allows frame rate to be outputted same as input video or converted to from the choices shown to the left and described below Auto output...

Page 45: ...election In the event of program input video Loss of Signal LOS determines action to be taken as follows Disable Outputs Disable program video SDI outputs Flat Field go to flat field on program video...

Page 46: ...pecifies the smallest amount of latency delay frames held in buffer allowed by the frame sync The frame sync will not output a frame unless the specified number of frames are captured in the buffer Th...

Page 47: ...nnel or AES pair contains Dolby E encoded data Dolby Digital Indicates embedded channel or AES pair contains Dolby Digital encoded data Note Dolby status displays occur only for valid Dolby signals me...

Page 48: ...l Bus Bus Ch 1 thru Bus Ch 16 The example above shows various Source selections that direct Emb Ch 1 thru Ch 6 and AES Ch 1 and Ch 2 onto the device internal bus unused bus channels can be set to Sile...

Page 49: ...level meter for each output channel Meter shows level as affected by Level control Gain controls allow relative gain in dB control for the corresponding destination Embedded Audio Group channel 80 to...

Page 50: ...deo is user delayed or output format is changed Refer to Preferred Alignment for Dolby E in HD Systems http www dolby com about news events newsletters dtvaudio dolby e alignment html for more informa...

Page 51: ...x 3 Flex Mix 4 AES Ch1 Ch16 AnlgCh1 Ch4 EmbCh1 Ch16 Flex Mix B Flex Mix C Flex Mix D To Audio Bus Input Routing Emb Ch 1 Emb Ch 2 Emb Ch 3 Emb Ch 4 Flex Mix 5 Flex Mix 6 Flex Mix 7 Flex Mix 8 Emb Ch 5...

Page 52: ...g various types of mixers using multiple flex buses Gain Mute Control Provides relative gain in dB control and a channel Mute checkbox 80 to 20 dB range in 0 1 dB steps unity 0 0 dB Clean and Quiet Sw...

Page 53: ...s Position and Width controls set the area of concern to be screened by the Quality Event function X and Y Position controls set the origin point for the area of concern X and Y Width controls set the...

Page 54: ...n from Event 1 down to Event 8 This status here can be propagated to the Event Setup Controls to issue a GPO preset engage or other command when audio silence events are detected Audio Failover Thresh...

Page 55: ...ith CEA 608 and CEA 708 containing CEA 608 packets converted to line 21 closed captioning on outputs down converted to SD Closed Captioning Remove Regenerate and HD Insertion Line Controls Allows remo...

Page 56: ...uesting confirmation Click Yes to proceed with the unity reset Click No to reject unity reset Luma Gain Adjusts gain percentage applied to Luma Y channel 0 to 200 range in 0 1 steps unity 100 Video Pr...

Page 57: ...firm is clicked a Confirm pop up appears requesting confirmation Click Yes to proceed with the unity reset Click No to reject unity reset Luma Gain R G B controls Black Gain R G B controls Gamma Facto...

Page 58: ...50 0 null 6 8 White Hard Clip Applies white hard clip limiting at specified percentage 50 0 to 109 1 null 109 1 White Soft Clip Applies white soft clip limiting at specified percentage 50 0 to 109 1 n...

Page 59: ...a noise burst in all groups This control should not be manipulated when carrying on air content Embedded Output Channel Source Using the drop down list selects the audio input source to be embedded i...

Page 60: ...o be embedded in the corresponding embedded output channel from the following choices Card Audio Bus Ch 1 thru Ch 16 Built in Tone generators Tone n 20 dBFS level tone generators with n being frequenc...

Page 61: ...wing choices Card Audio Bus Ch 1 thru Ch 16 Built in Tone generators Tone n 20 dBFS level tone generators with n being frequencies of 100 200 300 400 500 600 700 800 900 1k 2k 4k 6k 8k 12k and 16k Fle...

Page 62: ...channel content is restored as in phase center channel content at a 80 dB ratio relative to overall level making center channel content less predominate in the overall mix 20 dB to 80 dB range in 0 d...

Page 63: ...rce should be considered and appropriately set Unused input channels should be set to the Silence selection Flex Bus Input Channel Source Bus Assignment Using the Source drop down list selects the aud...

Page 64: ...FS 525i 5994 w VITC Waveform 720p 5994 w ATC_VITC w ATC_LTC Noting that the incoming video contains VITC waveform timecode data as shown in the status display set the Source Priority drop down lists...

Page 65: ...the offset Mute LTC Control Allows LTC audio or RS 485 output to mute upon loss of selected timecode inputs When set to Enabled and input timecode is lost RS 485 LTC output goes to frozen state Audio...

Page 66: ...ances or delays timecode by up to 5 frames Note Default settings are null with both controls set at zero as shown Table 3 1 BBG 1022 FS Function Menu List continued HD SD SDI IN SDI OUT In this exampl...

Page 67: ...an LTC audio output Note Although the output line drop down on the controls described below will allow a particular range of choices the actual range is automatically clamped limited to certain ranges...

Page 68: ...ing ATC_VITC packet in both fields as a field 1 packet non toggling Note Non toggling VITC1 and VITC2 packets do not conform to SMPTE 12M 2 2008 preferences As such ATC_VITC Legacy Support should be e...

Page 69: ...enable disable for SDI and CVBS outputs When enabled any combination of reticules or other markers described below can be inserted When disabled insertion of all reticules or other markers is disabled...

Page 70: ...ction Opacity sets the opacity of the overlay for both white black and inverse color modes Thickness sets the line thickness in pixels Provides insertion and sizing controls for custom graticules and...

Page 71: ...e width of the horizontal line from 0 to 100 of 4 3 outputted image area Horizontal Line Pos controls the vertical positioning of the horizontal line from 0 to 100 of 4 3 outputted image area Vertical...

Page 72: ...pe of data to be displayed as burn in text from choices shown User text allows user text to be entered using field described below Video type inserts an overlay showing the video format of the input b...

Page 73: ...100 Note Horizontal and Vertical Position controls are functional only when Custom Position is selected Character sizing and positioning for a given raster format may not be appropriate for another f...

Page 74: ...edges Provides controls for burn in of timecode on output video Note This status display mirrors the same display in the Timecode tab Device must be set to output a timecode in order for timecode bur...

Page 75: ...n or custom When Custom is selected position is configured using the Timecode Positioning Controls described below Timecode Positioning Controls With Custom selected sets burn in position attributes a...

Page 76: ...s desired Text Box Width and Height allow manual sizing when set to Custom Custom allows override of proportional sizing and allows text V and H dimensions to be set as desired Horizontal and Vertical...

Page 77: ...he width as a percentage of maximum available raster width Range is 0 thru 40 Moving Box Height sets the height as a percentage of maximum available raster height Range is 0 thru 40 Note Moving box si...

Page 78: ...ollowing Y C alignment controls Enable control turns on alignment C Phase Adjustment Relative to Y provides a 8 to 7 phase offset of C phase from Y phase Note Y C Alignment tab has identical independe...

Page 79: ...sabled Wings Manual Width Control When Manual is selected above allows symmetrical L R wings insertion width from none to widths extending into active image area if desired 0 to 300 pixel range null 0...

Page 80: ...ources Note SDI inputs selected must be used on Rear I O Module correspondingly equipped with intended input ports Key Mode Control Selects key mode as follows Alpha Ramp setting is used when typical...

Page 81: ...loss of keying however program video image will not be corrupted Key Alpha Threshold Controls When keying is set to Alpha Threshold or Reverse Alpha Threshold mode sets luma thresholds when crossed a...

Page 82: ...In the example to the right progressively reducing the threshold setting allows more of the key fill to assert iteslf over the program video Key Alpha setting when increased increases the opacity of t...

Page 83: ...from the input stream between external interfaces Interface controls select either device IP or serial data COM 1 interface where Mode is set to insertion or extraction Note COM1 is available for ADP...

Page 84: ...ket Size control before inserting data Break Defined Packet Device receiver looks for character defined break from source being received to define breaks Insertion Flow Control Allows communication be...

Page 85: ...ld Break Device if receiving notification from the receiving system that it is close to not being able to accept new data tells the device to hold Device releases this hold when the receiving system r...

Page 86: ...f only payload or send as formatted packets Table 3 1 BBG 1022 FS Function Menu List continued Notes Packets received must be sized to fit in a native ancillary data packet i e payloads that span mult...

Page 87: ...edded Data using the Output Audio Routing Controls tab in this example Emb pair 7 8 B On the COM Routing tab select Audio Data Extractor to extract and route the received SMPTE 337 data to the desired...

Page 88: ...g Function Selects port function for the respective port as LTC Encoder input or output or ANC Data Extractor Audio SMPTE 337 non PCM input or output Rx Tx Status Display Shows either no data received...

Page 89: ...Extraction Flow Control Allows communication between device transmit and receiving destinations to regulate data receive as follows No Flow Control Data is transmitted without buffering or checking to...

Page 90: ...g a functional layer or area of concern that the preset is concerned with Limiting presets to a layer or area of concern allows for highly specific presets and masks changing card settings in areas ou...

Page 91: ...oading recalling the factory default preset When this button is pressed the changes called out in the preset are immediately applied Note Load Factory Defaults functions with no masking The Preset Lay...

Page 92: ...nload save card presets to a network computer by clicking Download Presets Save at the bottom of the Presets page Browse to a desired save location in this example My Documents Cobalt Presets The file...

Page 93: ...Event Event 1 thru Event 32 can be set to screen for any or several Definer criteria as shown in the example below Up to 32 separate events can be defined Event 1 thru Event 32 are arranged with Event...

Page 94: ...he Event 1 thru Event 32 rows This makes certain that the card will always have a defined go to action if a particular event occurs For example if the card is expected to see a 720p5994 stream or as a...

Page 95: ...ignal each using edge trigger GPO s which are fed to the respective GPI 1 and GPI 2 on the card Because these two boxes are independent and cannot be relied upon to provide coinciding triggers a chain...

Page 96: ...timer s as shown below in the example here Event Timer 1 is used to set a logo insertion disable after a specific amount of elapsed time A GPI inserts the logo along with a time started at that time...

Page 97: ...eering for further analysis Delete Log File deletes the currently displayed log file A second confirmation dialog is displayed to back out of the delete if desired Thermal Shutdown enable disable allo...

Page 98: ...y Documents v1 0 0019 bin 3 Select the desired file and click Open to upload the file to the card Immediate firmware upload The card default setting of Automatically Reboot After Upgrade checked allow...

Page 99: ...performing this operation Use of any SD card not supplied by support can corrupt the device NTP Clock Setup Allows device NTP clock IP source and localization This is the clock time device will use fo...

Page 100: ...f alarm generation occurs 3000 msec after event detect Factory default holdoff settings shown here are recommended for at least initial settings If holdoff periods are too brief nuisance alarms may be...

Page 101: ...te DashBoard frame based tree view pane Ignore alarm or set severity as Warning yellow LED or Error red LED Each of these sub tabs is described below Video sub tab independently shows for all four SDI...

Page 102: ...ntrols and status function as described in Video p 3 69 Unused audio channels should at the minimum have Severity set to Ignore OK If this is not done nuisance alarms may occur Ancillary Data sub tab...

Page 103: ...sabled All display rows shown here are retained in the overall log and can be downloaded as a txt file see Logging below Cleared alarms appear as an open LED Alarms configured as Error or Warning corr...

Page 104: ...d Figure 3 7 Uploads Using Web Interface GUI Front Panel User Menus Limited mode and parametric controls available using the web UI as described in BBG 1022 FS Function Menu List and Descriptions are...

Page 105: ...it is strongly recommended that the web GUI remote control or DashBoard be used for all applications other than the most basic cases Note When a setting is changed using either the menu described here...

Page 106: ...code pg 3 32 Ref VITC Status Input VITC Status Input ATC LTC Status Input ATC VITC Status Output Status Product Info pg 3 8 Product Product Options Supplier Revision Build Date FPGA Rev FPGA Build Dat...

Page 107: ...rview The BBG 1022 FS itself and its remote control provide error and failure indications Depending on how the BBG 1022 FS is being used i e standalone or network controlled through DashBoard or a Rem...

Page 108: ...on Alphanumeric Display Shows device statuses STATUS LED Illuminates GREEN indicating BBG 1022 FS has successfully powered up and passed self tests INPUT LOCK LED Illuminates GREEN indicating signal p...

Page 109: ...supplied all indicators should be illuminated Any device showing no illuminated indicators should be cause for concern Check the Power Consumed indication for the BBG 1022 FS This can be observed usin...

Page 110: ...eeds the holdoff setting Make certain holdoff is set sufficiently low to detect events as desired SD closed captioning waveform or character rendering is corrupted Character burner and or moving box i...

Page 111: ...ct Support to obtain an SD card Note Option TTS only Cards shipped with option TTS use an SD card for the TTS library in addition to recovery files If your TTS equipped device was received earlier tha...

Page 112: ...op cover Contact and Return Authorization Should any problem arise with this product that was not solved by the information in this section please contact the Cobalt Digital Inc Technical Support Depa...

Page 113: ......

Page 114: ...Cobalt Digital Inc 2506 Galen Drive Champaign IL 61821 Voice 217 344 1243 Fax 217 344 1245 www cobaltdigital com BBG1022FS OM V1 4 Printed in USA...

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