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Copyright © CO2Meter, Inc. All Rights Reserved 

PAGE 9 of 1

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SUPPORT

 

The quickest way to obtain technical support is via email. Please send all support inquires to 

[email protected]

Please include a clear, concise definition of the problem and any relevant troubleshooting 
information or steps taken so far, so we can duplicate the problem and quickly respond to your 
inquiry. 

WARRANTY

 

This instrument comes with a 1YEAR (warranty period) limited manufacturer’s warranty, starting 
from the date the meter was shipped to the buyer. 

During this period of time, CO2Meter.com warrants our products to be free from defects in materials 
and workmanship when  used for their intended  purpose and  agrees to fix or replace  (at our 
discretion) any part or product that fails under normal use. To take advantage of this warranty, the 
product must be returned to CO2Meter.com at your expense. If, after examination, we determine 
the product is defective, we will repair or replace it at no additional cost to you. 

This warranty does not cover any products that have been subjected  to  misuse,  neglect,  accident, 
modifications or repairs by you or by a third party. No employee or reseller of CO2Meter.com’s 
products may alter this warranty verbally or in writing. 

For more information visit our website: 

www.co2meter.com/pages/terms-conditions

 

LIABILITY

 

All liabilities under this agreement shall be limited to the actual cost of the product paid to 
CO2Meter.com. In no event shall CO2Meter.com be liable for any incidental or consequential 
damages, lost profits, loss of time, lost sales or loss or damage to data, injury to person or personal 
property or any other indirect damages as the result of use of our products. 

RETURNS

 

If the product fails under normal use during the warranty period, an  RMA (Return Material 

Authorization) number must be obtained from CO2Meter.com. After the item is received 
CO2Meter.com will repair or replace the item at our discretion. 

To obtain a RMA number, call us at (386) 256-4910 or email us at 

[email protected]

When requesting a RMA please provide reason for return and 

the 

original order number. 

Summary of Contents for SAN-13

Page 1: ... Copyright 2019 CO2Meter Inc All Rights Reserved Last modified August 23 2019 Rev1 1 CO2Meter Carbon Dioxide Leak Detector Operating Instructions Model SAN 13 CO2 Leak Detector ...

Page 2: ...l Rights Reserved PAGE 2 of 10 Contents INTRODUCTION 3 FEATURES 3 APPLICATIONS 3 INSTRUMENT 4 OLED DISPLAY 5 OPERATION 5 MAINTENANCE 7 SPECIFICATIONS 7 TROUBLESHOOTING 8 SUPPORT 9 WARRANTY 9 LIABILITY 9 RETURNS 9 CONTACT US 10 ...

Page 3: ...e service FEATURES NDIR Sensor Technology taking 20 readings per second Audible and Visual Indicator of CO2 leak Two sensitivity modes enabling quick and easy location of large and small leaks Large OLED Display Rechargeable Li Ion batteries with a 12 hour battery life Dual calibration methods Ambient Air or Nitrogen Automatic power off at 5 minutes to conserve battery life Extremely Small Compact...

Page 4: ...Reserved PAGE 4 of 10 INSTRUMENT 1 Removable serpentine probe 2 Exhaust vent 3 Battery Indicator 4 OLED display 5 Power button 6 Menu button 7 USB charging port bottom side 8 Heavy duty metal clip 9 Factory reset button 10 Audio Outlet ...

Page 5: ...mosphere CO2 concentrations are approximately 350 450 ppm The device will see these background levels but should not alarm at these levels Please attempt to limit excess exposure to CO2 like from a car exhaust or your breath as these could be high enough to make the SAN 13 alarm Instructions for finding leaks 1 Press the power button to turn on instrument When the device is on the pump will be flo...

Page 6: ...ing 8 When the operator has concluded leak detection depress the power button to turn off the SAN 13 If the operator does not shut off the SAN 13 manually the device will auto shut off after 5 minutes of idle time to help conserve battery power Menu Settings By pressing the Menu button for 5 seconds the unit enters Menu status There are four menu options available by pressing the Menu button short...

Page 7: ... minutes of inactivity CALIBRATION The SAN 13 comes pre calibrated from the factory However the CO2 sensor should be calibrated at least once a year You can perform the calibration yourself or you may return the device to CO2Meter for factory calibration for a nominal fee MAINTENANCE Cleaning and Storage You may clean the device with a damp cloth ensuring the device is dry prior to use Do not use ...

Page 8: ...O2 Measurement interval 50 ms 20x per second Out of range of operating conditions will impact the accurate of CO2 measurement TROUBLESHOOTING Symptoms Issue Possible Cause Resolution Cannot power on Press the Power Button for more than 5 seconds Check that the Li ion battery is charged If monitor is charged but will not turn on contact support Will not detect CO2 Verify battery is charged If pump ...

Page 9: ...eplace it at no additional cost to you This warranty does not cover any products that have been subjected to misuse neglect accident modifications or repairs by you or by a third party No employee or reseller of CO2Meter com s products may alter this warranty verbally or in writing For more information visit our website www co2meter com pages terms conditions LIABILITY All liabilities under this a...

Page 10: ... cost to fix or replace the product For additional warranty information visit our website www CO2Meter com pages faq Contact us We re here to help If the troubleshooting guide above doesn t help you solving your problem or for more information please contact us using the information below Support CO2Meter com 386 256 4910 M F 9 00am 5 00pm EST www CO2Meter com See CO2Meter Inc Terms Conditions at ...

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