Updated on 18 March, 2010
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The compressor is defective.
E. The water cooler
has a short running
cycle. It is cooling, but
does not run long
enough to cool water
to the required level.
If wattage readings are normal, the cold
water thermostat may be defective.
Replace the cold water thermostat.
The cold water thermostat is improperly set
for the prevailing environmental conditions
and water cooler usage.
Adjust the cold water thermostat.
The compressor motor is defective,
causing the watercooler to cycle on the
overload protector.
Replace the compressor.
Return water cooler to authorized service
center or factory for repair.
F. The cold water
flows slowly or not at
all.
Defective faucet.
Replace faucet assembly.
The cold water thermostat is so much low,
causing ice to build up in the cold tank,
blocking water flow.
Defrost water cooler.
Adjust the temperature control.
G. Cook water too
Cold. (cook & cold
models)
If cook water is only occasionally used,
cold water will migrate into the cook water
system.
This phenomenon can happen under
normal condition.
HOT WATER SYSTEM
A. The hot water is not
hot.
If cooler equipped with hot water switch
may be OFF.
Turn the hot water switch ON.
There is a loose or broken wire connection
in the hot water system.
Identify the loose or broken wire
connection, repair as necessary.
The hot control is defective.
Replace the hot control.
The heat limiter is "ON".
Push "Reset" button of heat limiter.
The hot tank heater is defective.
Replaced the hot tank heater or hot tank
assembly.
B. The hot water is
hot, but not hot
enough.
Usage of the hot water system is greater
than its capacity.
Inform the customer of the hot water
system's maximum capacity.
The hot control is defective.
Replace hot control.
C. The hot water flows
slowly or not at all.
Hot water flow is designed to flow slowly
than cold and cook water to prevent
splashing.
Advice the customer of this safety feature.
Defective faucet.
Replace faucet.
Hot tank plugged with mineral deposits.
De-lime tank.
D. Hot tank is noisy.
The hot tank heater is caked with mineral
deposits.
Slight boiling sound normal during heating
cycle. De-lime tank.
NOISE
A. There is excessive
noise coming from the
cooler, but it is
otherwise operating
normally.
The cooler is not level.
The cooler must be leveled.
Place the cooler on even surface.
A section of the tubing inside the cooler is
touching other parts of cooler, causing
noise to be generated due to vibration.
Adjust position of the tubing to make sure it
is not in contact with any other parts.
Check the connection of the fixed screws.
Completely connect the fixed screws.
The compressor's operation is noisy
Advise the customer of the cooler's normal
Summary of Contents for D14A
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