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Updated on 18 March, 2010 

 

- 9 - 

 

The compressor is defective. 

E. The water cooler 
has a short running 
cycle. It is cooling, but 
does not run long 
enough to cool water 
to the required level. 

If wattage readings are normal, the cold 
water thermostat may be defective. 

Replace the cold water thermostat. 

The cold water thermostat is improperly set 
for the prevailing environmental conditions 
and water cooler usage. 

Adjust the cold water thermostat. 

The compressor motor is defective, 
causing the watercooler to cycle on the 
overload protector. 

Replace the compressor. 
Return water cooler to authorized service 
center or factory for repair. 

F. The cold water 
flows slowly or not at 
all. 

Defective faucet. 

Replace faucet assembly. 

The cold water thermostat is so much low, 
causing ice to build up in the cold tank, 
blocking water flow. 

Defrost water cooler. 
Adjust the temperature control. 

G. Cook water too 
Cold. (cook & cold 
models) 

If cook water is only occasionally used, 
cold water will migrate into the cook water 
system. 

This phenomenon can happen under 
normal condition. 

HOT WATER SYSTEM

 

A. The hot water is not 
hot. 

If cooler equipped with hot water switch 
may be OFF. 

Turn the hot water switch ON. 

There is a loose or broken wire connection 
in the hot water system. 

Identify the loose or broken wire 
connection, repair as necessary. 

The hot control is defective. 

Replace the hot control. 

The heat limiter is "ON". 

Push "Reset" button of heat limiter. 

The hot tank heater is defective. 

Replaced the hot tank heater or hot tank 
assembly. 

B. The hot water is 
hot, but not hot 
enough. 

Usage of the hot water system is greater 
than its capacity. 

Inform the customer of the hot water 
system's maximum capacity. 

The hot control is defective. 

Replace hot control. 

C. The hot water flows 
slowly or not at all. 

Hot water flow is designed to flow slowly 
than cold and cook water to prevent 
splashing. 

Advice the customer of this safety feature. 

Defective faucet. 

Replace faucet. 

Hot tank plugged with mineral deposits. 

De-lime tank. 

D. Hot tank is noisy. 

The hot tank heater is caked with mineral 
deposits. 

Slight boiling sound normal during heating 
cycle. De-lime tank. 

NOISE

 

A. There is excessive 
noise coming from the 
cooler, but it is 
otherwise operating 
normally. 

The cooler is not level. 

The cooler must be leveled. 
Place the cooler on even surface. 

A section of the tubing inside the cooler is 
touching other parts of cooler, causing 
noise to be generated due to vibration. 

Adjust position of the tubing to make sure it 
is not in contact with any other parts. 

Check the connection of the fixed screws. 

Completely connect the fixed screws. 

The compressor's operation is noisy 

Advise the customer of the cooler's normal 

Summary of Contents for D14A

Page 1: ...Updated on 18 March 2010 1...

Page 2: ...ty precaution before servicing the watercooler 1 Check if an electric leakage occurs in the appliance 2 To prevent electric shock unplug prior to servicing 3 In case of testing with power on wear rubb...

Page 3: ...g COLD CONSUMPTION 105W TEMP CONTROL AUTO TANK Stainless Steel CAPACITY 3 8 h 10 HOT CONSUMPTION 440W 465W PROTECTOR Heat Limiter TEMP CONTROL Hot Control TANK Stainless Steel CAPACITY 7 5 h 85 ELECTR...

Page 4: ...t of high temperature and high pressure passing through the condenser and then turn into the liquid refrigerants of low temperature and low pressure conditions by passing through the capillary tubes T...

Page 5: ...rrent PTC Starter Starts up the motor of compressor Cold water baffle Separates the supplied water from cold water hot water or room temperature water respectively Hot tank heater Heats the supplied r...

Page 6: ...ater activation stay holding down hot faucet handle until water flow is continuous and clear E Place the hot water switch on the ON position Check the available power supply against the cooler specifi...

Page 7: ...Remove faucets from the product Both faucets are disassembled by turning them counter clockwise I Wear disposable gloves clean and safe material for drinking water J Wash the faucets the dual float v...

Page 8: ...sted properly Replace or adjust the thermostat as necessary The ambient temperature is high It is normal for the cooler to run continuously at high ambient temperatures C The cooler compressor runs co...

Page 9: ...ater system Identify the loose or broken wire connection repair as necessary The hot control is defective Replace the hot control The heat limiter is ON Push Reset button of heat limiter The hot tank...

Page 10: ...eakage through inside or outside of appliance The faucet is not completely connected Properly connect the faucet C Water drips from dual float valves assembly The dual float valves elbow union is defe...

Page 11: ...Updated on 18 March 2010 11...

Page 12: ...Updated on 18 March 2010 12...

Page 13: ...Updated on 18 March 2010 13...

Page 14: ...Updated on 18 March 2010 14...

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