
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Product Code
Level
Description of
troubles
User’s name
Postcode
Contact person
Contact no.
Address of factory: Block 3 of CLOU Electronics Industrial Park, Baolong Industrial City, Longgang
District ,Shenzhen, Guangdong, China (Interchange of Baolong road and Qingfeng Road)
Post code: 518057 Customer service centre: +86-755-36901057
Warranty Description: In order to offer users better service, our company provide warranty card with
each device, please keep it to enjoy the service.
1, Products can replace free under conditions within one month after sale, in the precondition of
normal operation without repairing.
2, Free maintenance won’t be given under the following circumstance:
①The damage of the terminal caused by high voltage of the power grid.
② The damage caused by misuse or operated improperly.
③ The damage caused by excessive vibration when user delivering.
3, The software of this product can be upgraded freely, users can be training in our company for free.
4, Will be charge appropriately if the user don’t have a warranty card.
5, Users will need to fill out the warranty card for repair service, and sent back to CLOU.