Closed Loop CLOey, Operating Manual

Page: 13 / 16

13
Troubleshooting
Issues Possible Cause Solution
The power indicator continues
to blink
The lid may not be closed properly Close the lid firmly
The check lamp continues to blink
and warning alarm sounds even
during normal operation
Something is preventing the paddles
from rotating, eg the contents may be
too dry, or there may be large objects
in the tank.
Turn the unit off, open the lid and
either add some water, or remove
the large objects.
The power, Operating and Power
Save Indicators continue to blink The heating system may be
malfunctioning.
Contact Closed Loop Service
The power, Operating Indicators
continue to blink, and the paddles
turn even while the lid is open.
There may be an electronic or
sensor failure.
Contact Closed Loop Service
The unit will not start
There may not be power to the unit.
Check the unit is plugged in and
the switch is on
The lid may not be closed properly Close the lid firmly
The unit makes a loud grinding noise
Large pieces of food scraps may
be scraping on the inner surface of
the tank.
Turn the unit off, open the lid and
remove any large pieces. Cut
them into smaller pieces before
replacing.
Composting takes too long
The exhaust hose may be clogged
Check the interior exhaust vent
and clear if necessary
The exhaust fan may not be working Contact Closed Loop Service
The heating system may be out
of order
Contact Closed Loop Service
Odour is released from the
exhaust hose
The exhaust hose may be clogged.
Check the hose and clear
if necessary
The exhaust hose may be loose,
or the lid may not be secured
Hook up the hose firmly to
the unit. Use silicone sealant
if necessary.
Water drops form on the inside
of the lid
The exhaust hose and vents may be
clogged
Check the hose is clear and
sloping downwards along its entire
length
The contents of the tank may be
too wet Do not place any more food
in the unit for 1–2 days
The exhaust fan may not be working Contact Closed Loop Service
The following gives some answers to the most common concerns while using the Organic Food
Composter. If any problem persists after trying these suggestions, you should contact Closed Loop
Service before continuing.