Clinton Electronics Corp.
HD Series PVMs User Manual
21
TROUBLESHOOTING
If you have trouble operating your camera, refer to the following table. If the
guidelines do not enable you to solve the problem, contact Clinton Electronics Technical
Support at 1-800-549-6393 or 815-633-1444.
Problem
Solution
Nothing appears on the
screen.
• Check the power connection.
• Check the video signal connection (HD-SDI,
Composite).
• When the camera’s HD-SDI/EX-SDI BNC
output is directly connected to the DVR’s or
monitor’s BNC terminal: Make sure the DVR
or monitor supports that signal type/input.
• Check MODE_SEL; change to HD-SDI if
connected to HD-SDI system, or EX-SDI if
connected to EX-SDI system.
• HD-SDI output is converted into other
format such as HDMI, DVI or VGA by using a
video converter. Make sure the converter’s
HD-SDI input format supports the product’s
output video format
The video image is not
clear.
• Check if the lens is clean. Clean the lens with
a clean cloth.
• Check if the dome is clean. Clean the dome
with water and a clean, lint-free cloth.
• Check the focus of the camera.
• Adjust the contrast feature of the monitor.
• Make sure that the screen is not exposed
directly to a bright light. Move the camera
if necessary.
The screen is dark.
• Adjust the contrast feature of the monitor.
• Adjust the BRIGHTNESS level of the EXPO-
SURE.
• If you have an intermediate device, set the
75Ω/Hi-z properly, and check the terminals.
