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Trilogy
®
45 Q-Mode
®
(QE) Series
QE
13
Residential Products Technical Guide
Internet Dealer Portal
Diagnose
Last 5 fault codes and operating condition are
saved on the EXM and communicated to the
dealer portal. You can then reference the trouble-
shooting smart phone app (see section below) to
fi nd possible causes and instructions on fi xing the
issue.
Smart phone App
The Climatemaster Trilogy
®
Troubleshooter allows
GeoElite service technicians access to the latest,
web-based information* on any of the 90+ pos-
sible fault causes, as well as troubleshooting tips
and possible solutions for the Trilogy
®
Q-Mode
®
Variable Speed heat pump.
The Trilogy
®
Troubleshooter uses a companion application, the Thermister Calculator (T-Calc is a separate download), so that
technicians can quickly convert between temperatures and resistance to troubleshoot temp sensors.
* Internet/Data connection required to access fault informationThe Android app is available at: https://play.google.com/store/
apps/details?id=appinventor.ai_soward_dane.Trilogy_Troubleshooter
Troubleshooting App
Thermistor Calculator