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1. Check to see if door is completely closed
2. Check the door gasket for proper seal
3. Door may have been opened frequently or for extended period of time.
If no cold effect is observed, call the after-sales service.
THE WINTER SYSTEM (HEATING) DOES NOT SEEM TO BE OPERATING
The system operates only if the inside temperature in the lower part of your wine cellar is below the set temperature.
RELATIVE HUMIDITY
What should be the average relative humidity in my wine cellar?
1.
The ideal average relative humidity should be around 60% (+/- 10 pts) ; this varies as a function of the
compressor's operating cycles. Just like for the average temperature, it is the average relative humidity value
which counts.
2.
Depending on your geographical zone and the relative humidity in the air, water may have to be added.
In temperate countries, the relative humidity contained in the air is between 50 and 80 %. Therefore, it is not
necessary to add water, but this should be regularly checked.
The average relative humidity of my wine cellar remains persistently below 50 % : (Relative humidity will
normally fluctuate )
1.
Check whether the activated charcoal filter is too old or obstructed.
2.
Make sure that your hygrometer is operating correctly.
3.
The average relative humidity allows corks to preserve their elasticity. Values will sometimes fluctuate - but
the average will ensure the maintenance of moisture for the corks.
4.
If the humidity remains too low, add more water – see CELLAR OPERATION: Relative Humidity
The relative humidity in my wine cellar remains persistently above 80 %. (Relative humidity will normally
fluctuate) :
1. Check whether the activated charcoal filter is too old or obstructed.
2. Make sure that your hygrometer is operating correctly.
3. Drain any excessive water from the reservoir at the bottom of the unit – check to see if the drain is plugged
or if the unit is not level enough to allow for proper drainage
4. Moderate other hydration techniques employed – see CELLAR OPERATION: Relative Humidity.
WATER IN THE BOTTOM OF THE CELLAR
1. This is not detrimental to your wine.
2. Is the wine cellar level? Does it lean forward too far preventing proper draining?
3. Is the drain pipe clogged?
ODOURS IN THE CELLAR
1. Replace the activated charcoal filter every year – operating with a clogged or dirty filter may cause odors to
permeate porous materials like corks. Replacements can be ordered from your retailer or call our toll-free #
1.877.AGE.WINE.
2. The activated charcoal filter must be free of obstructions, like a shelf or bottles to operate properly.
NOISE FROM THE CELLAR
1. The compressor, when running, will generate a certain degree of noise. If the noise seems excessive, check
the rubber shock absorbers (silent blocks) on the bottom of the compressor to see if they are in place. Also
check to see that the compressor is free from obstruction/contact with any other element.
2. If “rattling” sounds are heard: these arise from the circulation of the gas in the pipes and are a normal result
of the proper operation of your wine cellar.
SHELF SAGGING
