22
Troubleshooting Guide
(Continued)
PROBLEM POSSIBLE
CAUSE REMEDY/REFERENCE
External drain not properly sized,
installed, free air vented, and/or
pitched down.
Verify drain sized and installed
properly. See the Installation Manual
See Notes 2 and 3.
SteamChef not level.
See Note 2.
Drain is blocked.
Clean drain with NSF approved drain
cleaner.
If condition persists see Note 1.
Steam and/or water
draining around the
compartment door.
See Warning under
Note 7.
Inoperative controls.
See Note 1.
Steam coming out of the
drain.
A small amount of steam may issue
from the drain whenever the
SteamChef is in the cooking mode.
This is normal operation of the
SteamChef
NO
action is necessary.
Condenser water supply is turned OFF.
Turn ON condenser water supply.
Hot water instead of cold water
connected to the condenser water line.
See Note 2 and 3.
Condenser water line strainer clogged.
Clean water supply strainer. See
Yearly Maintenance in Chapter 7.
Condenser spray nozzle clogged.
See Note 1.
Abnormal amount of
steam coming from drain
Inoperative controls.
See Note 1.
Food takes too long to
cook.
Pans too close to the bottom of the
cooking compartment.
Put pans in racks near the top of the
cooking compartment.
Compartment overloaded with too
much food.
Put less food into pans. Use fewer
pans.
Suggested cooking times are usually
listed for cooking at sea level.
Extend cooking times for altitudes
above 2500 feet.
Convection fan inoperative.
See Note 1.
Bottom of SteamChef is scaled.
See Note 9.
To verify the
SteamChefs proper
operation see Note 8.
Inoperative controls.
See Note 1.
Troubleshooting Notes
1. Repairs must be made or maintenance must be done by a qualified Cleveland Range authorized
service technician. Cleveland Range will not pay for warranty repairs or maintenance by other than
qualified Cleveland Range authorized service technicians or service centers.
2. Proper installation of the SteamChef is the responsibility of the owner or installer. A qualified
Cleveland Range authorized installer or technician must be contacted to correct the installation
3. Repairs to external plumbing must be done by a Licensed Plumber.
4. Repairs to external wiring must be done by a Licensed Electrician.
5. If the automatic fill system fails for any reason, the SteamChef will stop heating when the water level
drops below the minimum operating level. Should this happen, the SteamChef can continue to be
operated by manually filling the water reservoir with a gallon of water about every half-hour, until
service can be performed. Actual volume of water and time between fill-ups may vary.
6. Call the Cleveland Range Service Department at 216-481-4900 for assistance designing a
preventative maintenance program and water treatment system.
(Troubleshooting Notes Continued on Next Page)
Summary of Contents for SteamChef 22CGT3
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