Cleco 17BP, Instruction Manual

Page: 43 / 64

2291e-en_TroubleShooting_bedingt.fm, 25.08.2017
P1890E/EN 2013-08 43
Troubleshooting
10
Problem Possible cause Measure for mPro400GC
(SW S816813) Measure for mPro400S…
(example SW 816841)
1)
WLAN data communication between controller and tool
No WLAN data com-
munication between
the controller and
tool. The IP address of the
tool is not correctly
entered in the con-
trol.

On the control screen Tool
Setup , check whether the IP
address of the tool has been
entered in the field
Type
.

Otherwise, mark the line and
<Edit>.
IP address of tool – see Tool in
submenu
Wireless Settings .

Press < > on the control.

Select the required tool under
TM Unit # >
Tool Assign-
ment
.
 Press < >.

Enter the IP address under
Tool Address
.
IP address of tool – see Tool in
submenu
Wireless Settings .
Tool not yet parame-
terized with the cor-
rect WLAN settings.  On the control screen Tool
Setup > RF Settings , parame-
terize the tool with the infra-
red interface with the correct
WLAN settings.
 On the control screen Main
Menu > System Programming
> Service > TMA Configura-
tion > Communication with
Tool
, select >
RF Mode
WLAN.
 Parameterize the tool with the
correct settings via the infra-
red interface.
WLAN settings are
different for control
and access point.  On the control screen Tool
Setup > RF Settings , check
whether the WLAN settings
for the tool agree with the set-
tings for the access points
(network name, encryption,
network key).
 On the control screen Main
Menu > System Programming
> Service > TMA Configura-
tion > Communication with
Tool
, check whether the
WLAN settings for the tool
agree with the settings for the
access point (network name,
encryption, network key).
A filter for MAC
addresses is acti-
vated at the Access
Point.

Add the MAC address for the tool to the list of approved addresses
at the Access Point.
MAC adress of tool – see
• Label above the battery
• On the tool in the Wireless Settings submenu.
Port 4001 is disabled
by a firewall.  Configure the firewall such that the required IP/MAC addresses
can use port 4001.
The wireless chan-
nel at the access
point is outside the
range supported by
the tool.

To change the wireless channel setting at the access point to the
right wireless channel with respect to country code:
EU 1–13; World 1–11 (see Installation Manual P1894E).
Tool is already
assigned to another
control.  Check whether another control already has a connection to this
tool. In other words, another tool is using the same IP address.
IP address cannot be
pinged. IP Address already
exists in network. In
this case, the tool will
not build up a con-
nection.  Check the physical connection (RSSI values).

Check the assigned IP address.