F
requently
A
sked
Q
uestions
1) Why won’t my QLinkTV turn on?
This is typically caused by lack of battery power. Follow the charging instructions on
page 12, being sure the +/- switch is set to +. If your battery is fully charged and still
won’t turn on, please contact our Customer Solutions team (see next page).
2) What should I do if my QLinkTV won’t pair & connect to a Bluetooth stereo receiver?
First, make sure the Bluetooth stereo receiver supports A2DP v3 Bluetooth. Second,
make sure the Bluetooth stereo receiver is placed within
5 feet
of the QLinkTV. Third,
make sure the Bluetooth stereo receiver has already entered into pairing mode (see
page 16).
3) What should I do when I can’t hear any audio from the Bluetooth stereo receiver?
First, make sure the QLinkTV is properly connected to the audio source. Second, make
sure the QLinkTV and Bluetooth stereo receiver are properly paired. Third, make sure
the audio source is playing sound. Fourth, adjust the volume of the audio.
Additional resources can be found on our website at www.clearsounds.com/support.
For further assistance, please contact our Customer Solutions team by email at
FAQs
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