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ClearOne CHATAttach 160, User Manual

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ClearOne CHATAttach 160 User Manual Download Page 13

10     Technical Support: 

800.283.5936

>  NOTE

: If no new firmware or device database updates are available, the following messages will appear 

below the progress bar:
“your device contains the most recent firmware”
“your database contains the most recent updates”
This indicates that your firmware and database are current. No updates are required.

5.  Click the 

Update

 button to install available updates. The Update dialog box appears.

Any or all of the following actions can be performed by clicking the appropriate button:
 

Click 

Update Firmware

 to update firmware only.

 

Click 

Update Database

 to update the device database only.

 

Click 

Cancel

 to cancel the update procedure and return to the Update firmware screen.

Summary of Contents for CHATAttach 160

Page 1: ...USER S MANUAL CHAT 160 CHATAttach 160 Group Speakerphone for Skype ...

Page 2: ...CLEARONE PART NO 800 000 012 October 2010 REV 2 0 2010 ClearOne All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne ClearOne reserves specific privileges Information in this document is subject to change without notice U S PATENTS D539 274 D556 189 D531 999 OTHER PATENTS PENDING ...

Page 3: ...hat Application Using the CHAT Application 8 Using A Third Party Application 8 Update Firmware Database 9 Check for Firmware Updates 9 Manual Updates 12 Help 13 Advanced 13 Advanced Settings Audio Settings 14 Advanced Settings LOG 15 Chapter 4 Maintenance Caring for the CHAT 160 16 Troubleshooting 16 Interrupted Firmware Update Recovery 17 Chapter 5 Appendix Specifications 18 Operating Systems Sup...

Page 4: ...160 with the Skype application All CHAT 160 units have a mini USB port for connection to a PC Service and Support If you need additional information on how to set up or operate your CHAT 160 Group Speakerphone please contact us We welcome and encourage your comments so we can continue to improve our products and better meet your needs Technical Support Telephone 1 800 283 5936 USA or 1 801 974 376...

Page 5: ...cords this can cause fires or electric shock Never spill liquid on or into the product Do not disassemble this product Opening or removing covers can expose you to dangerous voltages and other risks Incorrect reassembly can cause electric shock during subsequent use Disassembly voids the warranty Unplug the product from the outlet and contact a qualified service technician under the following cond...

Page 6: ... damage If the shipment appears damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately Replacement Parts Accessories The standard CHAT 160 is used primarily as a USB configured device connected to your laptop or PC for hands free calls with Skype A CHATAttach pack out is available for purchase that contains two CHAT 160 devices along w...

Page 7: ...ndows speaker and microphone When you run Skype the CHAT 160 will also become the default speaker and microphone for Skype calls replacing your computer s speakers and microphone Volume and Mute Buttons Use the Volume Up Down buttons to adjust the volume level of the CHAT 160 Use the Mute button to mute the CHAT 160 s microphones until the button is pressed again If you are using the CHAT 160 with...

Page 8: ...60 160 Software and the system will display a confirmation window for the software to be downloaded to your computer Unzip the downloaded folder and run 3 Setup exe to begin the installation process Follow the on screen prompts to complete the software installation 4 When the CHAT software installation is complete start the CHAT software by double clicking the ClearOne CHAT icon that is now on you...

Page 9: ...re update in order to work with the CHATAttach accessory The CHAT device must be at least 5 apart for best performance 3 Use the following steps to connect the CHATAttach accessory Connect the two CHAT devices using the keyed CHATAttach cable 1 Position the two CHAT 160 devices so they re at least 5 apart from each other 2 Plug in the CHATAttach power supply 3 To prevent the power cable from inadv...

Page 10: ...ATAttach accessory Error Error Code Cause Resolution 1 Blinking Red LED s on both devices Firmware on CHAT devices support CHATAttach but firmware versions are not the same Download and install the latest firmware onto both CHAT devices 2 Blinking Blue LED s on both devices More than one PC connected at a time Connect ONLY one PC to the CHAT device 3 Blinking Red LED on a single CHAT device CHATAt...

Page 11: ... speaker volume for the device While the caller is still connected count from 1 to 10 in a normal voice Ask the caller if they can hear you clearly 7 Click and move the Output slider until the caller can hear you clearly Repeat the test count as needed to find the optimal microphone volume for the device Click 8 Save to Database to capture the optimized settings The Add Settings to Database dialog...

Page 12: ...e connected to the Internet in order to use the Check for updates option Check for Firmware Updates Perform the following steps to update your firmware and device database Start up the CHAT 160 software as described earlier in this manual 1 Click on the 2 Update Firmware button located along the left side of the window Click the 3 Check for updates button to check the web for available updates The...

Page 13: ...tes This indicates that your firmware and database are current No updates are required 5 Click the Update button to install available updates The Update dialog box appears Any or all of the following actions can be performed by clicking the appropriate button Click Update Firmware to update firmware only Click Update Database to update the device database only Click Cancel to cancel the update pro...

Page 14: ...he updates are in progress WARNING Do not unplug the CHAT 160 while updates are in progress 9 When the update is complete the following message appears below the progress bar Update Successful The firmware for CHAT has been changed to new revision level where new revision level is the new firmware revision number Update Successful The database has been updated to new revision level where new revis...

Page 15: ...button Select the Cancel button to cancel the update and return to the previous screen If the update file was downloaded directly off the Website use the Folder list in the center right side of this window to navigate to the appropriate folder where the downloaded file was saved Once the file has been located and highlighted click the 4 Update button to update A warning dialog appears Click 5 Yes ...

Page 16: ...sit the ClearOne website using your default web browser Click Registration to register your CHAT 160 with ClearOne using your default web browser Advanced Advanced displays the current audio settings for your CHAT 160 You can also use the Advanced screen to adjust audio settings for your CHAT 160 save your settings as a custom device view and edit the CHAT 160 device database and view the CHAT 160...

Page 17: ...me levels in Windows Any settings changes that made on this screen are instantaneously applied to the CHAT 160 In addition the option to click on the Save to Database is available to capture the current settings and save them as a custom device Use the Database tab to select a specific application setup that has been previously saved Use the Log tab to view any CHAT 160 log files generated that de...

Page 18: ...ng a timestamp and a description of the action or even To save the log to a text file click the Save button A standard Windows save dialog appears Name the file and choose the directory in which you wish to save the file the default directory is the CHAT 160 Log directory Click Clear to clear all entries in the log window ...

Page 19: ...lve the problem then look more closely at your hardware device for the problem refer to the hardware device s User s Manual or contact Technical Support Make sure all cables are properly and securely connected Verify cable connections with the appropriate illustration 2 for your hardware device see Chapter 2 Getting Started for more information If the CHAT 160 is connected through a USB hub be sur...

Page 20: ...follow the on screen instructions then click the Update Firmware button see the Update Firmware Database section in Chapter 3 for detailed instructions The messages Initializing and Recovering appear above the progress bar followed by the typical messages that appear during a firmware update The update then continues to completion If the CHAT 160 attempts to recover from a programming error by boo...

Page 21: ...ellation Automatic Level Control ALC Line Echo Cancellation LEC Selectable First Mic Priority Power USB 5 VDC 500 mA Maximum External 100 240 VAC Input 9 VDC 560 mA Output Tip Power Ring Ground Mechanical Dimensions W x D x H 7 4 x 7 4 x 1 8 18 8 cm x 18 8 cm x 4 6 cm Weight 1 17 lbs 0 53 kg Compliance RoHS REACH FCC Class A Part 15 ICES 003 CE Listed UL Listed Model Numbers 910 156 251 CHAT 160 S...

Page 22: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienc...

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