With proper care, your SmartAid will give you years of reliable service. Here are some
things you can do to prolong the life of your hearing aid:
1. Treat your hearing aid as the valuable object that it is: with care!
2. Clean your hearing aid daily. Do NOT use alcohol or other cleaners or liquids.
3. When not in use, keep it in its case in a cool, dry location where it cannot be reached
by children or animals. Make sure you either remove the battery or open the battery
door for storing. If you store your hearing aids for more than a day you may have to
change the batteries, remember that batteries are dying once the tab is removed
whether they are being used or not.
4. Never expose it to extreme temperatures or high humidity. Your car is considered
excessive heat during the hot months in summer.
5. Keep your hearing aids dry. Do not wear your hearing aids in the shower, swimming
or hot tubing and try and shelter them if you are caught in the rain.
6. Do not wear your hearing aid while using a hair dryer, hair spray or any other sprays.
7. Do not wash your hearing aids with water, cleaning solutions or any other fluids.
8. Do not wear your hearing aid during X-rays, MRI’s, CT Scans or similar treatments.
Some types of radiation can damage your hearing aids. Other types of radiation
from, for example, burglar alarms, surveillance equipment and cell phones are
weaker and will not damage the SmartAids.
If your hearing aids break down, do not try to repair them yourself. Follow our
troubleshooting guide to find easy solutions to common problems. If you require further
service, please return your hearing aids to us for service. SmartAid Digital hearing aids
come with a 1-year limited warranty. Please contact us through our website or by
telephone or email if you need support on returning hearing aids for servicing.
In Case of Malfunction
Should your SmartAid Digital be completely or periodically dead, try the following before
consulting Clearly Hearing.
1. Make sure the battery is in good working order.
2. Make sure the battery is inserted into the hearing aid the correct way.
3. Make sure the battery door is fully closed.
4. Disconnect the tubing from the hearing aid. If the hearing aid whistles when you
close your hand around it with the tubing disconnected, the problem is likely the
tubing and/or earbud. Please clean or change the ear tube and ear bud. Additional
accessories can be purchased from our website.
5. Consult the troubleshooting guide in this manual.
www.clearlyhearing.com
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