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22 

 

 
 

11.

 

I need a further support!

 

 
No problem! We’re ready to help. Just open a 
support ticket at 

http://support.clearclicksoftware.com

, and we’ll 

get back to you within 24-48 hours. 
You can also email us at 

[email protected]

.  

Please include as much detail as possible, including 
what product you’re using, what kind of computer 
you have, and a detailed description of the 
problem. 
 
 
 
 
 
 
 
 
 

Summary of Contents for Video2Digital Deluxe Edition

Page 1: ... issue or question regarding this product contacting us directly is the fastest way to resolve the issue We are ClearClick a small business based in California and we stand behind our products with a full 1 year warranty free USA tech support If you have any issues with our product please contact us at support clearclick tech www ClearClick tech ...

Page 2: ...fety Precautions 1 Do not disassemble the unit 2 Do not operate the unit around water or rain Do not operate the unit around any kind of machines or appliances other than computers 3 Turn off and unplug the unit when not in use 4 Use only the included accessories with the device 5 Do not connect high powered amplified audio outputs to the in ports of the device 6 Follow all copyright laws in your ...

Page 3: ...NOTE If you have any broken or missing parts please contact us directly at parts clearclick tech For all other technical issues or support please contact us at support clearclick tech Full 1 Year Warranty Your purchase comes with a full 1 year warranty If anything goes wrong with the unit other than accidental damage on the part of the end user within the first year of ownership we will replace th...

Page 4: ... you get stuck at any point you qualify for FREE USA based tech support as a ClearClick customer Just email us at support clearclick tech Make sure you explain your issue in detail and tell us that you re using our ClearClick Video2Digital Converter Deluxe Edition Our USA tech support team will reply to you within 24 48 business hours To get started with your Video2Digital converter please see the...

Page 5: ...end fully charging the Video2Digital Converter before first use If the converter is very low on battery the unit may not turn on Plug in the included USB cable into the right side of the device into the port marked USB Plug in the other end of the USB cable into the included power adapter Plug in the adapter into an electrical outlet Allow the device to fully charge for at least 1 2 hours before f...

Page 6: ...ill automatically be in Capture mode when you turn it on You will see a blue screen Ensure memory card is already inserted in the TF slot on the right side of the device it will very slightly stick out of the slot 3 Hook up your video source Find the included video transfer cable that is included with the kit It s the cable with 3 RCA plugs on both ends yellow red and white ...

Page 7: ...er s preview screen may turn black until the device detects a live signal from your video source Continue to the next step 4 Optional Add narration with the included mini microphone If you d like you may add narration to your video as it is converted Simply plug the included mini microphone into the MIC port on the side of the Video2Digital Converter and speak into the microphone while your video ...

Page 8: ...playback do not worry When you transfer the video to your computer or mobile device the video will appear normally Simply press the record button REC to start recording your video in digital format To stop recording simply press the REC button again IMPORTANT YOU MUST MANUALLY STOP RECORDING BY PRESSING THE REC BUTTON AGAIN BEFORE 2 HOURS OF RECORDING HAVE PASSED RECORDINGS OVER 2 HOURS LONG WILL ...

Page 9: ...er converting your video to digital format you can transfer it to your PC or Mac Here s how a Make sure your converter is turned ON b Plug the included USB cable into your Video2Digital Converter Plug the other end of the USB cable into any free USB port on your PC or Mac Your converter s screen will turn black c Your converter will show up as a new drive USB Mass Storage Device on your computer j...

Page 10: ...inside this folder Drag them onto your computer desktop or other folder to transfer them to your computer e The videos are saved in AVI video format If you d like to transfer the videos to a mobile device such as an iPhone or iPad you will need to convert them into the correct format with the included Prism software To learn more see the Prism section ...

Page 11: ... button MENU while in Capture mode A menu will appear Navigate to the Time Stamp setting by pressing the down VOL button once Then press the OK middle button once to select it Select Off and press OK Then press the MENU button to exit the menu How To Play Back Videos On The Device If you would like you can play back your recorded videos straight from the Video2Digital Converter ...

Page 12: ...phones or earbuds to the converter Plug the headphones or earbuds into the port marked PHONES on the top of the converter Note If your video looks jerky during playback do not worry When you transfer the video to your computer or mobile device the video will appear normally How To Play Back Videos To Your TV To play back videos to your TV first make sure your device is in playback mode by pressing...

Page 13: ... port marked HDMI OUT Plug the other end into your TV 2 Connect with a 3 5mm To RCA cable Find the 3 5mm to RCA cable included with the device Plug the 3 5mm round end into the AV OUT port on the top of your Video2Digital Converter Plug the RCA ends the yellow red and white connectors into your TV The preview screen will automatically turn off when you have connected an HDMI or TV out cable ...

Page 14: ... the memory card on the Video2Digital Converter to free up space on the memory card Here is how to erase the memory card 1 Turn on the Video2Digital Converter 2 Press the Mode button to go to playback mode 3 Press the Menu button 4 Scroll down to select Format 5 Press the OK button 6 Scroll down to select Execute 7 Press the OK button Your card will be erased ...

Page 15: ...to transfer your videos to your iPhone or iPad you can use the Prism Plus software to convert your videos into the correct format To get started with the Prism Plus published by NCH Software software simply follow the steps below 1 Insert the software CD into your PC or Mac Browse the CD contents and run the installation file for your PC or Mac Install the software 2 Next you must activate the sof...

Page 16: ...enses clearclick tech We will diagnose the issue and send you a serial number if necessary 3 Run the software and choose to activate the software Enter the activation code that was emailed to you 4 You can now start using the software To learn more about how to use the software simply visit the website listed below to view the Prism Plus user s manual View the full Prism Plus User s Manual at www ...

Page 17: ...You must manual stop each recording by pressing the Rec button before 2 hours have passed or the resulting recording will be out of sync B Try formatting the memory card See page 14 of the manual to see how to do this Note this will erase all recordings on the memory card C This issue is occasionally caused by VCR DVD combo units Try using a standalone conventional VCR instead ...

Page 18: ...least 15 minutes before attempting to turn it on again When turning on the device make sure you are pressing and holding the power button for 2 3 full seconds If your converter still does not turn on please contact us at support clearclick tech 3 My converter only shows a black screen after I connect a video source Make sure your cable connections are fully secure Unplug and re plug your video cab...

Page 19: ...o indicators Press the MENU button twice to return the device to normal Capture or Playback mode 5 When I play back my video it looks jerky If your video looks jerky during recording or playback do not worry When you transfer the video to your computer or mobile device the video will play normally 6 My converter is frozen and won t do anything If the converter has crashed insert the end of a ...

Page 20: ...eo format The resolution is 640x480 Using the included Prism Plus video converter software you can convert your videos to other video formats so that you can transfer them to your phone tablet or other mobile device 8 How many hours of video can the included 8 GB memory card store The included 8 GB memory card can hold approximately 8 10 hours of video After you transfer your converted videos to y...

Page 21: ...y card that can be used with the converter You may use up to a 32 GB memory card with the converter If you are purchasing a larger memory card make sure you purchase a MicroSD size card that is Class 10 or better 10 How do I remove the memory card from the device Simply press inward on the memory card It will make a click when it has unlocked Then pull the card from the device ...

Page 22: ...ket at http support clearclicksoftware com and we ll get back to you within 24 48 hours You can also email us at support clearclick tech Please include as much detail as possible including what product you re using what kind of computer you have and a detailed description of the problem ...

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Page 24: ...24 www ClearClick tech ...

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