User manual / Bedienungsanleitung
Made in Germany
Page / Seite 15
6. Troubleshooting
First check the possible causes to rule out incorrect operation if you have a problem with your
Clarify
tonearm.
Please contact your dealer if the error persists!
Never try to open the unit and/or repair it yourself, this will void the warranty!
Error
Cause
Measure
Needle bounces
or slides across
record
Is the record or the stylus dirty or
damaged?
Clean the record / or the cartridge. Clearaudio
offers many helpful accessories for care and
cleaning. In the event of damage, we recommend
an assessment by a specialist and, if necessary,
an exchange.
Has the tracking force been set
too high?
Adjust the tracking force.
Use only a suitable gauge! For example
Clearaudio „Weight Watcher touch“ or
„Smart Stylus Gauge“.
Is the record deformed or
scratched?
Use a record clamp or replace the record.
Is the turntable leveled?
Check the alignment of the turntable and adjust
if necessary.
Tonearm lift
does not lower
or lowers very
slowly
The tonearm has not been used
for a long time, which means that
the greas in the tonearm lift can
harden and lower with difficulty.
Operate the lift about 4-5 times to loosen the
grease in the tonearm lift and the lift bar will lower
evenly again.
