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Device Summary

   

 

 

 

Help for Device Summary

                              

   

               

 

 

 

Additional Information – External Antenna Port 

You may attach an external antenna to your device although the antenna may or may not enhance, 
and potentially could reduce, your device performance. Once you have connected to an external 
antenna, flip the switch to “Enable” on the back of the device.  To revert back to the internal antenna, 
flip the switch to “Disable”.  If you do not have an external antenna attached, please confirm the 
switch is set to “Disable”. 

Quick Tips   

Maximize security of the CLEAR Hub Express 

  Use the CLEAR Hub Express Home Page Setup Wizard to change the admin password required 

to log in and manage your CLEAR Hub Express.  

  Use the CLEAR Hub Express Wi-Fi network name and password. You can access your CLEAR 

Hub Express Home Page without being connected to the Internet. Click 

here

 to open the CLEAR 

Hub Express Home Page. 

  Use the highest level of Wi-Fi security with your Wi-Fi-enabled devices. Go to the Help feature in 

your CLEAR Hub Express Home page for instructions. 

Change the Default Time Zone from Central Time 

  Use the CLEAR Hub Express Home Page / Modem Setup / Modem Time to change the default 

time zone to the desired time zone.  
 

Ensure your devices recognize your CLEAR Hub Express   

  Make sure you are using the correct device Wi-Fi network name and password.   The default Wi-

Fi network name is “WiFiRSU-xxxxx”, where “xxxxx” are the last five digits of the MAC ID, which 
can be found on the label on the back of the device. The MAC ID also might be referred to as 
WAN MAC ID.   

Summary of Contents for Hub Express

Page 1: ...CLEAR Hub Express USER GUIDE Version 2 0...

Page 2: ...EXPRESS HOME PAGE WI FI SETTINGS ADVANCED 16 CLEAR HUB EXPRESS HOME PAGE WI FI SETTINGS WPS 17 CLEAR HUB EXPRESS HOME PAGE ADVANCED SETTINGS FIREWALL 18 CLEAR HUB EXPRESS HOME PAGE ADVANCED SETTINGS...

Page 3: ...RE YOUR CLEAR HUB EXPRESS 28 RESETTING YOUR DEVICE 28 OTHER INFORMATION 30 TECHNICAL SPECIFICATIONS 30 STILL NEED HELP 30 FAQS AND LIVE CHAT SUPPORT 30 TELEPHONE SUPPORT 30 IMPORTANT INFORMATION DOCUM...

Page 4: ...available and remains lit when connected The Power Indicator indicates the Device is turned on The 4G Indicator indicates the Device is connected to the CLEAR 4G Use with Care Do not throw drop or dis...

Page 5: ...the Foot will release from the slots Do not place the device on its side or block the top air vents The preferred location is near a window and away from obstructions Plug in the Power Cord Follow th...

Page 6: ...ength the more lights the stronger the signal For optimal signal strength you should try different locations for the device to ensure a minimum of two LED lights are lit If at least two LED lights are...

Page 7: ...e found on the label on the back of the device Your computer should display a message indicating it has connected to your device s wireless network Alternative to Wi Fi As an alternative to Wi Fi you...

Page 8: ...ord Make sure the devices with which you want to share are within range of your CLEAR Hub Express usually within 100 150 feet If you are sharing the CLEAR Hub Express Wi Fi network with other devices...

Page 9: ...The default password is admin On the top right of each page you can view the number of connected users i e devices and the CLEAR Hub Express signal strength Just below the connected users signal stren...

Page 10: ...can access a variety of resources such as Forum Discussions Frequently Asked Questions Live Chat Support and Downloads available for your CLEAR Hub Express and login to your CLEAR online account We re...

Page 11: ...hows the length of time for the current period the CLEAR Hub Express has been connected to the CLEAR 4G network Software Version Shows the software version of the CLEAR Hub Express The software versio...

Page 12: ...saving the settings If you need to make any changes click PREVIOUS If the information is correct click SAVE to save the new settings If you don t want to make any changes click CANCEL You will be pro...

Page 13: ...change the admin password If you don t want to make any changes to the admin password click CANCEL The left Navigation Bar top icon bar contextual Help link and the link to CLEAR Support appear on ev...

Page 14: ...many device settings will be reset to the factory default settings For example the admin password required to login and manage your CLEAR Hub Express will be reset to admin the factory default setting...

Page 15: ...also where you can check for any available software updates of your CLEAR Hub Express Click on the CHECK button You will receive a message confirming that no updates have been found or and update have...

Page 16: ...is used by the CLEAR Hub Express Use the Wi Fi security settings to password protect access to your CLEAR Hub Express Wi Fi network WPA provides the most robust level of Wi Fi security but older devi...

Page 17: ...ess automatically to choose the best available channel or select a specific channel from the drop down box Working Mode View and change the type 802 11b only 802 11g only 802 11n only or all of Wi Fi...

Page 18: ...d negatively impact the performance of the CLEAR Hub Express if set incorrectly These settings should be modified only by advanced users or if directed by CLEAR Customer Care The Wi Fi Settings WPS Ta...

Page 19: ...o disable the firewall setting for your CLEAR Hub Express By default this feature is selected Enable Web Login from Internet Allows user to enable Web Login from Internet only works with https if nece...

Page 20: ...Hub Express Click on the setting options Dynamic DNS Universal PnP DMZ Host Port Forwarding DHCP Server DHCP Lease Reservation or DHCP Lease Status to expand the screen and see the available fields D...

Page 21: ...col that simplifies device connection and network implementation When this option is enabled certain Windows applications would setup the Port Forwarding rule dynamically Enable UPnP IGD Allows you to...

Page 22: ...IP address in decimal format assigned by the DHCP server in dotted decimal format It must be greater than the IP address value of the gateway DHCP Ending IP Address Set the final IP address in decima...

Page 23: ...gs System Use this tab to view and change system settings of the CLEAR Hub Express Click on the setting option User Interface to expand the screen and see the available fields User Interface Change th...

Page 24: ...evices such as connections and disconnections Logs are a great way to find out what your CLEAR Hub Express is doing and its activities Export Log File Allows user to export the log files to text files...

Page 25: ...l ID of the CLEAR Hub Express 4G MAC Address Displays the 4G MAC address of the CLEAR Hub Express LAN MAC Address Displays the LAN MAC address of the CLEAR Hub Express Hardware Version Displays the ha...

Page 26: ...AR Hub Express Home Page Regulatory Use this tab to view the Federal Communication Commission Interference Statement for the CLEAR Hub Express CLEAR Hub Express Home Page Glossary Use this tab to view...

Page 27: ...ress Home Page is context sensitive and displays helpful tips that are relevant to the tab you are viewing If you need help click Help and a window with helpful tips relevant to the page you re viewin...

Page 28: ...EAR Hub Express Use the CLEAR Hub Express Wi Fi network name and password You can access your CLEAR Hub Express Home Page without being connected to the Internet Click here to open the CLEAR Hub Expre...

Page 29: ...Hub Express Wi Fi network name and password They can be found on the sticker on the back of the CLEAR Hub Express Give your friends and colleagues your CLEAR Hub Express Wi Fi network name and passwor...

Page 30: ...above to the Ethernet connector on the back side of the device and press firmly for two seconds Remove the thin object out of the hole 3 All LEDs will turn off except for the power LED on the front Th...

Page 31: ...nd live telephone support between 9am and 10pm local time seven days a week Important Information Document Please read Regulatory section under the Help tab in your CLEAR Hub Express Home Page for reg...

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