Clear One Chat 170 User Manual Download Page 24

Chapter 4: Using the Chat Application

     21

manual uPdates

>  NOTE:

 this procedure is for advanced users, technical support purposes, and corporate environments 

where It security policies may prohibit automatic updates. Loading an incorrect firmware file can cause 
unpredictable results. In most cases, you should use the automatic update procedure by pressing the 

Check for updates

 button.

to manually change the firmware version or database package loaded into your CHAt 170, use the following procedure:

Press the 

1. 

Select File

 button in the 

Update Firmware

 screen. the 

Open

 dialog window is displayed.

from the 

2. 

List files of type

 drop-down menu, select either the firmware or database package to download.

A list of the appropriate CHAt files available on the system appears in the left-hand scroll list. Select the file to up-

3. 

load and press the 

OK

 button. Select the 

Cancel

 button to cancel the update and return to the previous screen. If 

the update file was downloaded directly off the website, use the folder list in the center-right side of this window to    
navigate to the appropriate folder where the downloaded file was saved.
Once the file has been located and highlighted, click the 

4. 

Update

 button to update.

A warning dialog appears. Click 

5. 

Yes

 to manually load the selected firmware file or 

No

 to cancel.

A series of messages appears under the progress bar indicating the update is in progress.

6. 

WARNING

: do not unplug the CHAt 170 while the manual update is in progress.

when the update is complete, a message will appear below the progress bar stating that the update has been success-
ful with the appropriate revision level information if applicable.

>  NOTE:

 If firmware programming was interrupted, such as by a power loss or an accidental cable discon-

nection, the CHAt 170 might become unstable. In this case, refer to 

Interrupted Firmware Update

 

Re-

covery 

in 

Chapter 5

 of this manual.

Summary of Contents for Chat 170

Page 1: ...USER S MANUAL CHAT 170 Group Speaker Phone for Office Communicator...

Page 2: ...xxx June 2010 REV 1 0 2010 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communicatio...

Page 3: ...Pre Defined Device Settings 16 Applying Audio Settings to the CHAT 170 16 Chapter 4 Using the Chat Application Using the CHAT Application 17 Using A Third Party Application 17 Update Firmware Databas...

Page 4: ...tant messaging and PC based gaming This manual will provide detailed instructions on using the CHAT 170 with Microsoft Office Communicator as well as with these additional devices and applications Ser...

Page 5: ...outlets and extension cords this can cause fires or electric shock Never spill liquid on or into the product Do not disassemble this product Opening or removing covers can expose you to dangerous vol...

Page 6: ...rier Contact your carrier immediately Replacement Parts Accessories The standard CHAT 170 is used primarily as a USB configured device connected to your laptop or PC for hands free calls with Skype Ho...

Page 7: ...units have a mini USB port so every configuration can connect to a PC Configuration Usage Profile CHAT 170 for Avaya Cisco Telephone Handsets Connects to the headset jack of the Avaya or Cisco handset...

Page 8: ...ur PC you do not need to review the rest of this manual The remaining pages of this manual describe how to connect the CHAT 170 with other devices other than a PC and how to install and use the CHAT s...

Page 9: ...the CHAT 70 170 Software and the system will display a confirmation window for the software to be downloaded to your computer Unzip the downloaded folder and run 3 Setup exe to begin the installation...

Page 10: ...l The CHAT 170 phone Breakout Box is the interface between the CHAT 170 and the particular telephone Using the included 25 RJ 45 cable connect the Phone Breakout Box to your CHAT 170 1 Using the inclu...

Page 11: ...lly use with your telephone connect it to the headset jack on the CHAT 170 Phone Breakout Box 4 Slide the correct power supply clip for your country into the included power supply The power supply may...

Page 12: ...dicators remain lit although audio is not routed to the CHAT 170 from the Breakout Box USB audio is still active Press the Headset button again to disable headset audio and reactivate audio from the B...

Page 13: ...ts on your TV This connection allows you to either use the speaker on your CHAT 170 for audio from the far end or alternatively you can use the speakers on the TV See Advanced Settings Audio Settings...

Page 14: ...illuminate and the LED power indicator on the VC Breakout Box illuminates indicating that the CHAT 170 is powered and ready for use 6 Next connect the CHAT 170 to your PC or USB device This will allo...

Page 15: ...pdates in order to work with the CHATAttach accessory The CHAT device must be at least 5 apart for best performance 3 Use the following steps to connect the CHATAttach accessory Connect the two CHAT d...

Page 16: ...accessory Error Error Code Cause Resolution 1 Blinking Red LED s on both devices Firmware on CHAT devices support CHATAttach but firmware versions are not the same Download and install the latest fir...

Page 17: ...the Update Firmware Database section later in this chapter If the specific device you are using with the CHAT 170 is not listed in the database you can create a custom device by following the instruc...

Page 18: ...ns have been made the Add to My Devices and Apply to CHAT buttons at the bottom of the screen will become active 8 When you are satisfied with your selections in all three columns click the Apply to C...

Page 19: ...For optimal sound quality you must adjust the CHAT 170 s audio settings for each device and application you will be using as described in the procedures below Note The volume settings in the CHAT soft...

Page 20: ...the other end of the call to count from 1 to 10 in a normal voice While the person is counting 7 click and move the Input slider in the CHAT application until the caller s voice can be clearly heard R...

Page 21: ...onnected to the Internet in order to use the Check for updates option Check for Firmware Updates Perform the following steps to update your firmware and device database Start up the CHAT 170 software...

Page 22: ...dates This indicates that your firmware and database are current No updates are required 5 Click the Update button to install available updates The Update dialog box appears Any or all of the followin...

Page 23: ...pdates are in progress WARNING Do not unplug the CHAT 170 while updates are in progress 9 When the update is complete the following message appears below the progress bar Update Successful The firmwar...

Page 24: ...button Select the Cancel button to cancel the update and return to the previous screen If the update file was downloaded directly off the Website use the Folder list in the center right side of this...

Page 25: ...the ClearOne website using your default web browser Click Registration to register your CHAT 170 with ClearOne using your default web browser Advanced Advanced displays the current audio settings for...

Page 26: ...f only the USB is connected and appear grayed out Use the input slider to adjust the level of the incoming audio to the speaker use the output slider to adjust the level of the outgoing audio to the r...

Page 27: ...talking which causes feedback on a speaker phone WARNING Enabling line echo cancellation while not connected to a telephone may cause audio prob lems so only use this option while connected to a telep...

Page 28: ...Database dialog appears with the settings of the device you had se lected in the database view Adjust the audio settings or click 2 Upload from CHAT to upload and display the CHAT 170 s current setti...

Page 29: ...icon next to it differ entiating it from a pre programmed device Edit Custom Audio Setting To edit custom devices click the 1 Edit button appears in the place of the View button for custom devices aft...

Page 30: ...g a timestamp and a description of the action or even To save the log to a text file click the Save button A standard Windows save dialog appears Name the file and choose the directory in which you wi...

Page 31: ...e the problem then look more closely at your hardware device for the problem refer to the hardware device s User s Manual or contact Technical Support Make sure all cables are properly and securely co...

Page 32: ...m the firmware update click the Update Firmware but ton see the Update Firmware Database section in Chapter 4 Using The CHAT Application for detailed instruc tions The messages Initializing and Recove...

Page 33: ...through VC Breakout Box Frequency Response 20Hz 20kHz 1dB Maximum Output level 6 dBu Output Impedance 50 Ohms Processing Acoustic Echo Cancellation Noise Cancellation Line Echo Cancellation Selectabl...

Page 34: ...on technology equipment Immunity characteristics Limits and methods of measurements EN 61000 4 2 2001 Electrostatic Discharge Immunity EN 61000 4 3 2002 Radiated RF Immunity EN 61000 4 4 2004 Electric...

Page 35: ...t the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet o...

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