Clear One Chat 170 User Manual Download Page 20

Chapter 4: Using the Chat Application

     17

CHAPtER 4: USING tHE CHAt APPLICAtION

using tHe cHat aPPlication

If not already open, start the CHAt application.

1. 

Click the 

2. 

My Devices

 button and select the device you want to tune (select the 

other

 or 

all

 option if your device/ap-

plication is not listed), then click the 

Apply to CHAT

 button. 

for external hardware devices, connect the device to the CHAt 170 using the appriopriate connection diagrams 

3. 

located in 

Chapter 2: Getting Started

.

Adjust the speaker and volume settings on the external device or in the application to 50% (half volume).

4. 

Click the 

5. 

Advanced

 button to display the pre-defined audio settings for the device you selected in step 2. Use 

the 

USB Audio

 section of the screen to tune applications; use the 

Line Audio

 section to tune external hardware 

devices connected to the CHAt 170 breakout box.

>  NOTE

: In the 

Advanced

 screen, adjusting 

Microphone Level

 under 

USB Audio

 changes the CHAt 

170  microphone  volume  for  USb  applications,  while  adjusting  the 

output  level

  under 

Line  Audio

 

changes the microphone volume being sent to the device connected to the CHAt 170’s line audio jack. 
Likewise, adjusting 

Speaker Level

 under 

usB audio

 changes the CHAt 170 speaker volume, while 

adjusting the 

Input Level

 under 

Line Audio

 changes the speaker volume being received from the con-

nected device.

Place a call using the device or application. Land lines provide the best audio for tuning purposes.

6. 

Ask the person on the other end of the call to count from 1 to 10 in a normal voice. while the person is counting, 

7. 

click and move the 

Input

 slider in the CHAt application until the caller’s voice can be clearly heard. Repeat as 

needed to find the optimal speaker volume for the device.
while the caller is still connected, count from 1 to 10 in a normal voice. Ask the caller if they can hear you clearly. 

8. 

Click and move the 

Output

 slider until the caller can hear you clearly. Repeat the test count as needed to find the 

optimal microphone volume for the device.
Click 

9. 

Save to Database

 to capture the optimized settings. the 

Add Settings to Database

 dialog appears. Enter 

appropriate name in the Model field, then click the 

Save to Database

 button.

the optimal audio settings for the device or application are now ready for use. Repeat steps 1 through 9 for any ad-

10. 

ditional devices and applications.

to switch between audio settings for different devices and applications, click the 

My Devices

 button, select the desired 

device or application, then click the 

Apply to CHAT

 button. the audio settings are instantly applied for the chosen 

device or application.

Using A Third-Party Application

If you are using the CHAT 170 with an application other than CHAT−such as Cisco Communicator or Skype−ClearOne 
recommends using the tuning wizard or audio configuration controls in that application to adjust audio settings. If the 
application does not have a tuning wizard or audio settings, use the CHAt application to tune audio settings for optimal 
sound quality as explained in the previous section. Audio setup information can also be found for the CHAt Application 
in the next few pages.

Summary of Contents for Chat 170

Page 1: ...USER S MANUAL CHAT 170 Group Speaker Phone for Office Communicator...

Page 2: ...xxx June 2010 REV 1 0 2010 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communicatio...

Page 3: ...Pre Defined Device Settings 16 Applying Audio Settings to the CHAT 170 16 Chapter 4 Using the Chat Application Using the CHAT Application 17 Using A Third Party Application 17 Update Firmware Databas...

Page 4: ...tant messaging and PC based gaming This manual will provide detailed instructions on using the CHAT 170 with Microsoft Office Communicator as well as with these additional devices and applications Ser...

Page 5: ...outlets and extension cords this can cause fires or electric shock Never spill liquid on or into the product Do not disassemble this product Opening or removing covers can expose you to dangerous vol...

Page 6: ...rier Contact your carrier immediately Replacement Parts Accessories The standard CHAT 170 is used primarily as a USB configured device connected to your laptop or PC for hands free calls with Skype Ho...

Page 7: ...units have a mini USB port so every configuration can connect to a PC Configuration Usage Profile CHAT 170 for Avaya Cisco Telephone Handsets Connects to the headset jack of the Avaya or Cisco handset...

Page 8: ...ur PC you do not need to review the rest of this manual The remaining pages of this manual describe how to connect the CHAT 170 with other devices other than a PC and how to install and use the CHAT s...

Page 9: ...the CHAT 70 170 Software and the system will display a confirmation window for the software to be downloaded to your computer Unzip the downloaded folder and run 3 Setup exe to begin the installation...

Page 10: ...l The CHAT 170 phone Breakout Box is the interface between the CHAT 170 and the particular telephone Using the included 25 RJ 45 cable connect the Phone Breakout Box to your CHAT 170 1 Using the inclu...

Page 11: ...lly use with your telephone connect it to the headset jack on the CHAT 170 Phone Breakout Box 4 Slide the correct power supply clip for your country into the included power supply The power supply may...

Page 12: ...dicators remain lit although audio is not routed to the CHAT 170 from the Breakout Box USB audio is still active Press the Headset button again to disable headset audio and reactivate audio from the B...

Page 13: ...ts on your TV This connection allows you to either use the speaker on your CHAT 170 for audio from the far end or alternatively you can use the speakers on the TV See Advanced Settings Audio Settings...

Page 14: ...illuminate and the LED power indicator on the VC Breakout Box illuminates indicating that the CHAT 170 is powered and ready for use 6 Next connect the CHAT 170 to your PC or USB device This will allo...

Page 15: ...pdates in order to work with the CHATAttach accessory The CHAT device must be at least 5 apart for best performance 3 Use the following steps to connect the CHATAttach accessory Connect the two CHAT d...

Page 16: ...accessory Error Error Code Cause Resolution 1 Blinking Red LED s on both devices Firmware on CHAT devices support CHATAttach but firmware versions are not the same Download and install the latest fir...

Page 17: ...the Update Firmware Database section later in this chapter If the specific device you are using with the CHAT 170 is not listed in the database you can create a custom device by following the instruc...

Page 18: ...ns have been made the Add to My Devices and Apply to CHAT buttons at the bottom of the screen will become active 8 When you are satisfied with your selections in all three columns click the Apply to C...

Page 19: ...For optimal sound quality you must adjust the CHAT 170 s audio settings for each device and application you will be using as described in the procedures below Note The volume settings in the CHAT soft...

Page 20: ...the other end of the call to count from 1 to 10 in a normal voice While the person is counting 7 click and move the Input slider in the CHAT application until the caller s voice can be clearly heard R...

Page 21: ...onnected to the Internet in order to use the Check for updates option Check for Firmware Updates Perform the following steps to update your firmware and device database Start up the CHAT 170 software...

Page 22: ...dates This indicates that your firmware and database are current No updates are required 5 Click the Update button to install available updates The Update dialog box appears Any or all of the followin...

Page 23: ...pdates are in progress WARNING Do not unplug the CHAT 170 while updates are in progress 9 When the update is complete the following message appears below the progress bar Update Successful The firmwar...

Page 24: ...button Select the Cancel button to cancel the update and return to the previous screen If the update file was downloaded directly off the Website use the Folder list in the center right side of this...

Page 25: ...the ClearOne website using your default web browser Click Registration to register your CHAT 170 with ClearOne using your default web browser Advanced Advanced displays the current audio settings for...

Page 26: ...f only the USB is connected and appear grayed out Use the input slider to adjust the level of the incoming audio to the speaker use the output slider to adjust the level of the outgoing audio to the r...

Page 27: ...talking which causes feedback on a speaker phone WARNING Enabling line echo cancellation while not connected to a telephone may cause audio prob lems so only use this option while connected to a telep...

Page 28: ...Database dialog appears with the settings of the device you had se lected in the database view Adjust the audio settings or click 2 Upload from CHAT to upload and display the CHAT 170 s current setti...

Page 29: ...icon next to it differ entiating it from a pre programmed device Edit Custom Audio Setting To edit custom devices click the 1 Edit button appears in the place of the View button for custom devices aft...

Page 30: ...g a timestamp and a description of the action or even To save the log to a text file click the Save button A standard Windows save dialog appears Name the file and choose the directory in which you wi...

Page 31: ...e the problem then look more closely at your hardware device for the problem refer to the hardware device s User s Manual or contact Technical Support Make sure all cables are properly and securely co...

Page 32: ...m the firmware update click the Update Firmware but ton see the Update Firmware Database section in Chapter 4 Using The CHAT Application for detailed instruc tions The messages Initializing and Recove...

Page 33: ...through VC Breakout Box Frequency Response 20Hz 20kHz 1dB Maximum Output level 6 dBu Output Impedance 50 Ohms Processing Acoustic Echo Cancellation Noise Cancellation Line Echo Cancellation Selectabl...

Page 34: ...on technology equipment Immunity characteristics Limits and methods of measurements EN 61000 4 2 2001 Electrostatic Discharge Immunity EN 61000 4 3 2002 Radiated RF Immunity EN 61000 4 4 2004 Electric...

Page 35: ...t the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet o...

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