Clear-Com 4000 series II Page 132 Technical Manual Download

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4000 Digital Series

Issue 2.1

Technical Manual

STA0381

Page

Europe, Middle East and Africa

Tel: +44 1223 815000 Email: [email protected]

North America, Canada, Mexico, Caribbean & US Military

Tel: +1 510 496 6666 Email: [email protected]

Asia Pacific & South America

Tel: +1 510 496 6666 Email: [email protected]

VGC has the right to inspect the equipment and/or installation or relevant packaging.

NON-WARRANTY REPAIRS AND RETURNS

For items not under warranty, you must obtain a Return Material Authorisation (RMA) by contacting the
User Support Center. Our representatives will give you instructions and addresses for returning your
equipment.

You must pay all charges to have the equipment shipped to the support center and returned to you, in
addition to the costs of the repair.

EXTENDED WARRANTY

If you purchase an Extended Warranty, you are also given access free of charge to the User Support
Center 24 hours a day, 7 days a week.

You can purchase an extended warranty at any time during the first two years of ownership of the
product. The purchase of an extended warranty extends to five years the warranty of any product offered
with a standard two-year warranty. The total warranty period will not extend beyond five years. Any
purchase of an extended warranty provides 24 x 7 customer support in addition to the warranty
immediately upon purchase of the warranty extension.

Note

: Clear-Com does not offer warranty extensions on UHF wireless intercom systems, or on any

product with a 1-year or 90-day warranty.

SERVICE CONTRACT

VGC offers service contracts that provide 24 x 7 telephone support, advance replacements, training,
proactive maintenance, on-site visits, and no charge for repair or replacement of equipment. For more
information, contact your authorized dealer, distributor, or sales representative.

LIABILITY

The foregoing warranty is VGC’s sole and exclusive warranty. There are no other warranties (including
without limitation warranties for consumables and other supplies), or guarantees, expressed or implied
(including, without limitation, any warranties of merchantability or fitness for a particular purpose), of any
nature whatsoever, whether arising in contract, tort, negligence of any degree, strict liability or otherwise,
with respect to the products or any part thereof delivered hereunder and/or with respect to any non-
conformance or defect in any such product and/or part thereof delivered hereunder and/or with respect
to any non-conformance or defect in any such product and/or part thereof delivered hereunder, or any
other warranties or guarantees, including but not limited to any liability of VGC for any consequential and/
or incidental damages and/or losses (including loss of use, revenue, and/or profits). In any event, the
maximum extent of VGC’s liability to customer hereunder shall not under any circumstances exceed the
cost of repairing or replacing any part(s) found to be defective within the warranty period as aforesaid.

This warranty does not include damage to a product resulting from cause other than part defect and
malfunction. The VGC warranty does not cover any defect, malfunction, or failure caused beyond the
control of VGC, including unreasonable or negligent operation, abuse, accident, failure to follow
instructions in the manual, defective or improperly associated equipment, attempts at modification and
repair not approved by VGC, and shipping damage. Products with their serial numbers removed or
defaced are not covered by this warranty.