11
10
8. Troubleshooting
Problem
Potential Causes
Recovery
Odors remain or
strange taste
Has the filter been set properly in position? Set the cartridge properly into place (4.
Usage Methods.)
Has the period for replacing the cartridge
elapsed?
Replace the cartridge.
Filtering is
extremely slow
Were the procedures explained in Section
4 subsection (1) Paragraph II?
Carry out the procedures explained in 4.
Usage Methods, (1) Using the Cartridge for
the First Time, II. Preparing the Cartridge.
Is the air hole covered or blocked?
Uncover or unblock the air hole.
Is the hollow fiber membrane clogged?
Replace the cartridge.
Powder is mixed
in the funnel
The powder is the activated carbon etc.
This is not malfunction.
The powder does not go out into the
filtered water. Use the product as it is.
There is no impact on filtration
performance.
If you do not understand how to use Cleansui, please visit Q & A at www.cleansui-usa.com.
If you have further questions, please contact Cleansui technical support [email protected].
9. After-Sale Service
●
Warranty
Cleansui pitcher water filter comes with a warranty. Full details including dealer's name; the date of
purchase etc. must be completed accurately and duly return. The validity of the warranty is one year
from the date of purchase except the filter cartridge, subject to terms & conditions listed on warranty.
●
Requested Repairs
1. When repairs are required during the validity period of the warranty, take the product and the warranty
card to your dealer.
2. Seek your dealer's advice if repairs are required after warranty lapse. Repair service free will be
charged.
3. Part for Cleansui water filter (including the cartridges) will be kept in stock and made available for a
minimum of five years after the product has been discontinued.
methoxychlor
98.5%
0.050
0.0001
pentachlorophenol
0.096
0.001
simazine
0.120
0.004
styrene
0.150
0.0005
1,1,2,2-tetrachloroethane
0.081
0.001
tetrachloroethylene
0.081
0.001
toluene
0.078
0.001
2,4,5-TP (silvex)
0.270
0.0016
tribromoacetic acid
0.042
0.001
1,2,4-trichlorobenzene
0.160
0.0005
1,1,1-trichloroethane
0.084
0.0046
1,1,2-trichloroethane
0.150
0.0005
trichloroethylene
0.180
0.0010
trihalomethanes (includes):
0.300
0.015
chloroform (surrogate chemical)
bromoform
bromodichloromethane
chlorodibromomethane
xylenes (total)
0.070
0.001
NSF / ANSI Standard 401 - Emerging Compounds / Incidental Contaminants
Substance
Overall percentage
of reduction
Average influent
challenge ng/L
Maximum effluent
concentration ng/L
Meprobamate
94.0%
400 ± 20%
60
Atenolol
95.4%
200 ± 20%
30
Carbamazepine
98.1%
1400 ± 20%
200
DEET (diethyltoluamide)
97.0%
1400 ± 20%
200
Trimethoprim
> 96.8%
140 ± 20%
20
Linuron
> 96.7%
140 ± 20%
20
Maintenance according to the manufacturer’s instructions is critical for proper filter performance. Filter life
should not exceed 42 gallons. If filtering time is notably increased, replace the filter earlier.
This system has been tested according to NSF/ANSI 42, 53 and 401 standards by NSF International for
reduction of the substances listed above. The concentration of the indicated substances in water entering the
system was reduces to a concentration less than or equal to the permissible limit for water leaving the system,
as specified in NSF/ANSI 42, 53 and 401.
The system conforms to NSF/ANSI 42, 53 and 401 for specific performance claims as verified and substantiated
by test data. While testing was performed under standard laboratory conditions, actual performance may vary.
The compounds certified under NSF/ANSI 401 have been deemed as "incidental contaminants/emerging
compounds". Incidental contaminants are those compounds that have been detected in drinking water supplies
at trace levels. While occurring at only trace levels, these compounds can affect the public acceptance/
perception of drinking water quality.
The use of this system need comply with applicable state and local laws.
Working pressure (min/max): N/A
Capacity: 42 gallons (158L)
Service flow rate: N/A
Filtered water temperature (min/max): 33°F / 95°F (1°C / 35°C)
Electrical requirements: none
Replacement cartridge: EJC3
