Troubleshooting
If the device is not working properly, please check whether you are able to rectify the
problem yourself
first.
Caution: Do not attempt to repair a defective device yourself!
Problem
Possible cause/solution
The device only works
slowly or does not start.
•
Is the battery flat? Recharge it.
Dust escapes from the device
during cleaning.
•
Check whether the collecting container,
insert and
filter are inserted correctly and
adjust the fitting if necessary.
Low suction force.
•
Is the collecting container full? Empty it.
•
Is the filter heavily clogged up? Clean it.
•
Is the suction opening/nozzle blocked?
Switch off
the device and remove the
blockage.
•
It is also possible that some smaller
items will
remain stuck to the carpet or
will be too big/heavy
to be picked up by
the device.
The control lamp does not
light up when the
device
is connected to the mains
power.
•
Is the charger connected to the plug
socket and
the connecting socket on the
device properly?
•
Is the plug socket defective? Try another
plug
socket.
•
Check the fuse of your mains connection.
Technical Data
Device Model: VP003W
Voltage supply: 11.1 V DC (Lithium ION battery), 1500 mAH
Motor power: 50 W
Battery charging time: approx. 5 hours (The first charge lasts for approx. 12-15 hours.)
Battery operating time: approx. 20 minutes
Dust container, max. fill level: 500 ml
Charger
Voltage supply: 230 V ~ 50 Hz
Output: 15 V DC, 300 mA
Protection class: II
Disposal
The packaging material is recyclable. Dispose of the packaging in an environmentally- friendly
manner and make it available to the collection service for recyclable materials.
Dispose of the article in an environmentally friendly manner. It should not be disposed of in the normal
household waste. Please dispose of it at a recycling centre for used electrical and electronic devices.
You can obtain more information from your local authorities.
Rechargeable batteries and batteries must be removed and disposed of separately before disposing
of the device. To protect the environment, batteries and rechargeable batteries may not be disposed
of together with normal household waste. Instead they must be turned in at appropriate collection
points. Please also observe applicable statutory provisions regulating the disposal of batteries.
