14
Troubleshooting
The following is a troubling shooting guide to help you solve any issues that you may have
using the
Clean Air Optima
®
Ultrasonic Humidifier CA-606W
.
Problem
Possible Cause
Solution
No mist diffused.
Power plug not plugged in.
ON / OFF button not activated.
Empty water tank.
Not enough water in tank.
Plug in device.
Press ON / OFF button.
Fill tank with water.
Refill tank with water.
The mist has a strange
odour.
A new device.
It either has dirty water or the
water has been stagnant too
long.
Remove the water tank, unscrew
the lid and let it air out in a cool
area for 12 hours.
Clean the water tank and refill
with clean water.
The volume of spray
mist is too low.
Too much mineral scale in
the water basin and on the
transducer.
Water is too dirty or water was
kept too long in the tank.
Clean the water basin and the
transducer with:
Clean Air Optima® Cleaner &
Descaler.
Clean the water tank and refill
with clean water.
Device is noisy.
Water tank not positioned
correctly.
Not enough water in the water
tank.
Device is on an unstable
surface.
Correctly position water tank on
the base.
Refill water in the water tank.
Place device on solid and even
ground.
Spray mist is coming
out of the area around
the mist nozzle.
There are gaps between the
housing around the nozzle and
the top of the water tank.
Remove the nozzle from the top
of the water tank and clean with a
damp cloth. Reattach to the water
tank.
