Classeq D 400, User Manual

Page: 29 / 224

Classeq Under Counter Range - User Manual
23
UK
8. Troubleshooting
If you believe the warewasher is not behaving as expected or has
gone into error mode (Cycle indicator illuminated red), reset the
warewasher by pressing the On/Off button, then follow the
troubleshooting tips before requesting a service callout. The
service support number can be found in the Useful Contact
Details section (
►
Error! Reference source not found.
).
Note: In the event of a service call being made under Warranty
and it is found that the fault(s) are due to non-
observance of instructions in this manual, the call will be
charged at current rates.
Problem Possible Cause Solution / Check
Warewasher does
not fill. The warewasher is
still heating the
water in the Rinse
Boiler, indicated by
the Fill/Heat
indicator flashing
amber. Wait for heating
stage to complete.
Warewasher has
not filled and
Fill/Heat indicator
has been flashing
amber for more
than 30 minutes.
E12
E13 There is a problem
with the water
supply. Ensure the water
supply hose is
connected to the
warewasher and has
not been trapped or
kinked.
Ensure the water
supply is turned on.
Check that the site
water supply has
not been turned off.
The warewasher is
not turned on. Press the On/Off
button.
The door is not
closed properly. Close the door.
Problem Possible Cause Solution / Check
Warewasher will
not turn on. There is a problem
with the power
supply. Ensure the
warewasher is
connected to the
mains power supply.
Check the power
supply outlet is
turned on.
On 13A warewasher
s check and replace
the fuse in the plug,
ensuring that the
correct rating is
used.
On all ratings of
warewasher check
and reset the circuit
breaker in the site
fuse board.
If the fuse or
breaker keeps
tripping, request a
service callout.
Warewasher fills
slowly.
E13 There is a problem
with the water
supply. Ensure the water
supply is turned
fully on.
Ensure the water
supply hose has not
been trapped or
kinked.
Check that the site
water supply has
not been turned off.
Check that the site
water pressure is
adequate (
►4.5.1
).
Warewasher is
over filling (too
much water in the
Wash Tank - visible
with the Door
open, or water
spills out when the
Door is opened).
E16 There is a problem
with the drains
system. Attempt to drain the
warewasher (
►6.9
).
If warewasher does
not drain, stop the
warewasher and
check the site drains
system.
There is a problem
with the
warewasher’s
control system. Request a service
callout.
Warewasher is
over filling
(pumped drain
warewasher s
only). Drain Pump failure. Attempt to drain the
warewasher (
►6.9
).
If warewasher does
not drain, stop the
warewasher and
request a service
callout.