background image

42

 43

"Out of range or no pwr at base" appears on my cordless 
handset

• 

Ensure that the telephone base is powered up.

• 

Place the cordless handset in the telephone base for one minute to allow 
the cordless handset and base to synchronize.

• 

Move the cordless handset closer to the telephone base. You might have 
moved out of range.

• 

Reset the telephone base. Unplug the electrical power. Wait for 15 
seconds then plug it back in. Allow up to one minute for the cordless 
handset and telephone base to reset.

• 

Other electronic products such as HAM radios and other DECT phones 
can cause interference with your cordless telephone. Try installing your 
telephone as far away as possible from these types of electronic devices.

I experience poor sound quality when using the speakerphone

• 

For increased sound quality while using the speakerphone, place the 
handset on a flat surface with the dial pad facing up.

• 

When using a speakerphone, controlling background noise in your 
environment is essential. While you are listening to your party, press 

MUTE/X 

to temporarily turn your microphone off. When it is 

your turn to speak, remember to press 

MUTE/X 

again to turn the 

microphone on.

• 

Excessive background noise will cause a speakerphone to fade in and out. 
Try controlling the background noise by turning off any audio devices near 
the speakerphone. Also, try to avoid interrupting the person at the other 
end of the conversation while they are speaking. If background noise 
cannot be controlled, you should terminate speakerphone operation and 
return to normal handset mode.

I hear other calls while using my telephone

• 

Disconnect the telephone base from the telephone wall jack, and plug in 
a different telephone. If you still hear other calls, the problem is probably 
in your wiring or telephone service. Call your telephone service provider 
(charges may apply).

My cordless handset does not ring when I receive a call

• 

Make sure that the ringer is not turned off. 

• 

Make sure the telephone line cord is plugged securely into the telephone 
base and the telephone wall jack. Make sure the power cord is securely 
plugged in.

• 

The cordless handset may be too far from the telephone base.

• 

Charge the battery in the cordless handset for at least 16 hours. For 
optimum daily performance, return the cordless handset to the telephone 
base or charger when not in use.

• 

You may have too many extension telephones on your telephone line to 
allow all of them to ring simultaneously. Try unplugging one telephone at a 
time until the telephone starts ringing.

• 

The layout of your home or office might be limiting the operating range. 
Try moving the telephone base to another location, preferably on an 
upper floor.

• 

If the other telephones in your home are having the same problem, the 
problem is in your wiring or telephone service. Contact your telephone 
service provider (charges may apply).

• 

Test a working telephone at the telephone wall jack. If another telephone 
has the same problem, the problem is the telephone wall jack. Contact 
your telephone service provider (charges may apply).

• 

Other electronic products such as HAM radios and other DECT phones 
can cause interference with your cordless telephone. Try installing your 
telephone as far away as possible from these types of electronic devices.

• 

Completely remove then replace the battery. Place the cordless handset 
in the telephone base. Wait for the cordless handset to reestablish its 
connection with the telephone base. Allow up to one minute for this to 
take place.

• 

Your telephone line cord might be malfunctioning. Try installing a new 
telephone line cord.

TROUBLESHOOTING

TROUBLESHOOTING

Summary of Contents for D702

Page 1: ...3738 Fax 800 325 8871 E mail claritycs plantronics com Website www clarityproducts com 2011 Clarity a Division of Plantronics Inc All rights reserved Clarity D704 D702 D702HS D704HS are trademarks or registered trademarks of Plantronics Inc Rev A 04 08 PRINTED IN CHINA D704 D702 Big Button Cordless Phone ...

Page 2: ...ons 15 Handset Menu Structure 16 Handset Text Entry Table 17 HANDSET AUDIO OPERATIONS Audio Tone Settings 18 Audio Boost 18 AudioVolume Settings 19 Mute 19 USINGYOUR PHONE Make a Call 20 Temporary tone dialing 21 Answer a Call 21 Ending a Call 21 Chain Dialing 22 Redial List 23 Find the Handset 24 Make an Internal Call 24 Make a 3 way Conference Call 25 TABLE OF CONTENTS ...

Page 3: ...all Log Entries 32 Store a Call Log Number into the Directory 33 Delete an Entry in the Call Log 33 Delete the Entire List in the Call Log 33 HANDSET SETTINGS LCD Language Settings 34 Voicemail waiting 34 ClearVoicemail Indication 34 Set Date and Time 35 CID Time Synchronization 36 Set the Ringer Tone 36 Set the RingerVolume 36 Set Key Tone 36 BASE SETTINGS Change the dial mode 37 Set the Home Are...

Page 4: ... or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 14 Unplug this product from the wall outlet and refer servicing to the manufacturer under the following conditions when the power supply cord or plug is frayed or damaged if liquid has been spilled into the product if the telephone has been e...

Page 5: ...e equipment will not be used for an extended period of time Dispose of batteries according to local environmental laws 5 Do not disassemble heat crush deform or puncture batteries 6 Do not attempt to charge non rechargeable batteries 7 Keep batteries out of the reach of children The package contains the following items 1 Handset 1 Base station 1 Belt clip 1 AC power adapter 1 Telephone line cord 2...

Page 6: ... 2 Place the two batteries as indicated Follow the polarity 3 Slide the battery compartment cover back 4 Put the handset on the base and charge for 16 hours first time A beep indicates that the handset is properly placed on the base or charger Use only NiMH rechargeable batteries NOTE Please refer to the Battery Safety Instructions on page 6 for proper use and disposal of the batteries INSTALLING ...

Page 7: ...individual entry When ringing press to turn off the handset ringer temporarily 4 VOLUME UP DIRECTORY SCROLL UP In menu mode press to scroll up the menu items During a call press to increase listening volume In idle mode press to access the directory While entering names or numbers in the directory press to move the cursor to the right 5 TALK OFF CLEAR During a call press to end the call While usin...

Page 8: ...r answer a call During a call press to answer an incoming call when you receive a call waiting alert 10 MENU SELECT In idle mode press to access menu items In menu mode press to select an items save an entry or setting 11 SPEAKER on off In idle pre dial mode Press to make a call with the speakerphone During a call Press to toggle between the speakerphone and the earpiece In Call List directory red...

Page 9: ...d off New voicemail received from the telephone service provider network subscription is required The AUDIO BOOST feature is on The microphone is muted 2 3 battery power level 1 3 battery power level Flashes when low battery power level is detected needs charging Animation in cycle battery is charging BASE OVERVIEW FIND Press the FIND button on the base station to page your registered handset s HA...

Page 10: ...ursor is displayed to indicate the current text entry position It is positioned at the right of the last character entered Writing Tips 1 Once a character is selected the cursor will move to the next position after a short pause 2 You can move the cursor within the text by UP DOWN to amend the text entry 3 Press MUTE X to delete the last character digit 4 Press and hold MUTE X to delete the entire...

Page 11: ...call NOTE D702 amplification up to 30dB in Audio Boost mode D704 amplification up to 40dB in Audio Boost mode Volume Control earpiece and speakerphone During a call Press UP DOWN to increase or decrease the listening volume The current setting is shown When the volume reaches the minimum or maximum setting you hear two beeps When you end the call the setting will remain at the last selected level ...

Page 12: ...e call log Alternatively press MENU SELECT to access the call log from the main menu 2 Press UP DOWN to select the desired call log entry 3 Press TALK ON FLASH or SPEAKER to dial out to the selected entry 6 Call from the Redial List 1 In idle mode press REDIAL PAUSE to access the redial list 2 Press UP or DOWN to select the desired redial number 3 Press TALK ON FLASH or SPEAKER to dial out to the ...

Page 13: ... 2 Press MENU SELECT The handset dials the displayed number Note Press TALK OFF CLEAR to exit the directory call log history or redial list and return to the call without dialing the displayed number Redial list You can redial up to 20 of the last numbers called If you have stored a name in the directory to go with the number the name will be displayed instead The most recent last number will disp...

Page 14: ...l Call from Handset to Handset During an external call 1 Press MENU SELECT then UP DOWN to select Intercom 2 Press MENU SELECT If you have two handsets the outside call is put on hold and your handset screen shows Calling other handset The other handset rings and its screen shows Other handset is calling If you have more than two registered handsets your screen shows Intercom to Use the dial pad k...

Page 15: ...o select Review 2 Press UP DOWN or to view the directory entries Entries appear alphabetically by the first letter in the name Search a Directory Entry by Name 1 In idle mode press UP to show the first entry in the directory 2 When an entry appears press the dial pad keys 0 9 to start a name search alphabetical search The directory shows the first name beginning with the first letter associated wi...

Page 16: ... dial numbers by pressing and holding the respective digits keys from idle mode Only one handset can access the speed dial locations at a time If another handset attempts to access the speed dial locations the screen shows Not available at this time Add a Speed Dial Number 1 In idle mode press MENU SELECT then UP DOWN to select Directory 2 Press MENU SELECT then UP DOWN to select Speed dial 3 Pres...

Page 17: ...rs for the name Entries are stored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls If you have more than one handset this information is common to all handsets so changes made in any handset are reflected in all other handsets If you answer a call before the information appears on the screen it does not show in the caller ID his...

Page 18: ... to select Review 2 Press UP DOWN to browse the call log entries Note When reviewing an entry from the calls list press KEY repeatedly to display the number in a different format For example if a caller number is displayed as 123 456 7890 the various formats will be 456 7890 1 456 7890 123 456 7890 1 123 456 7890 You may choose the desired number format for local and long distance numbers before d...

Page 19: ...DOWN to select Settings 2 Press MENU SELECT then UP DOWN to select Clr voicemail 3 Press MENU SELECT The screen shows Turn off indicator 4 Press MENU SELECT to turn the voicemail indication off A confirmation tone sounds OR Press TALK OFF CLEAR to cancel the procedure Note For information about using your voicemail service contact your telephone service provider for assistance Set the Date and Tim...

Page 20: ...ng unless advised to do so 1 Press MENU SELECT then UP DOWN to select Settings 2 Press MENU SELECT then UP DOWN to select Dial Mode 3 Press MENU SELECT then UP DOWN to select Tone or Pulse 4 Press MENU SELECT to confirm Set the Home Area Code If you dial seven digits to make a local call no area code required enter your area code into the telephone as the home area code When you receive a call fro...

Page 21: ...n with X being the handset number 1 5 If the registration is not successful the handset screen shows Registration failed Please start again from step 1 above Note You cannot register a handset if any other system handset is in use To register an expansion handset follow from the step 3 as above Deregister all handsets You can deregister handsets You may need to deregister your handsets if You have...

Page 22: ...functioning Try installing a new telephone line cord I cannot dial out First try all the suggestions in the item I cannot get a dial tone Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and produce a dial tone This is normal Wait an extra second before dialing Check that all the telephones connected to the same telephone line a...

Page 23: ... still hear other calls the problem is probably in your wiring or telephone service Call your telephone service provider charges may apply My cordless handset does not ring when I receive a call Make sure that the ringer is not turned off Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack Make sure the power cord is securely plugged in The cor...

Page 24: ...w voicemail and appear on the display then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail To identify the model number of your phone Turn the base of your phone upside down Locate t...

Page 25: ...x 4 1 4 H x W x D Weight Handset Weight 6 125 oz with batteries Base Weight 4 25 oz Power Requirements AC Adapter Input 100V 240V 200mA Output 6VDC 300 mA Battery 2 X AAA 600mAh Ni MH Use only NiMH rechargeable batteries NOTE DO NOT MIX BATTERIES REPLACE BOTH BATTERIESWHEN NEEDED TECHNICAL INFORMATION ...

Reviews: