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CITROËN C Zero, Handbook

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74

Practical information

TOTAL & CITROËN

The TOTAL and CITROËN teams combine their 
talents to optimise energy efficiency and reduce the 
impact on the environment.
The partnership between our two groups on an 
international scale does not just come down to 
producing and maintaining mainstream vehicles: our 
positions as industrial leaders allow us to meet the 
environmental challenges of today and tomorrow.
Guaranteeing an environmentally responsible mobility 
to everyone is more than a desire, it’s our passion.

Innovation is underway, the future of the 
automobile depends on it and we are 
responding together.

PARTNERS IN THE FUTURE 
OF THE AUTOMOBILE

https://www.automotive-manuals.net/

Summary of Contents for C Zero

Page 1: ...C ZERO HANDBOOK https www automotive manuals net...

Page 2: ...he print edition of your handbook corresponding to the date of 1st registration of your vehicle Direct access to the Handbook From the appropriate Store download the Scan MyCitro n smartphone applicat...

Page 3: ...mmended that you familiarise yourself with it as well as the Maintenance and Warranty Guide which will provide you with information about warranties servicing and roadside assistance associated with y...

Page 4: ...Remote control 34 Lighting control stalk 40 Headlamp beam height adjustment 42 Wiper control stalk 42 Courtesy lamp 43 General safety recommendations 45 Hazard warning lamps 46 Brake lamps automatic o...

Page 5: ...nging a wiper blade 87 Washing precautions 87 Ancillaries battery 88 Temporary puncture repair kit 90 Spare wheel 93 Changing a bulb 95 Changing a fuse 101 Towing the vehicle 105 Motor and main batter...

Page 6: ...ng of the charging flaps 4 USB player 5 Parking brake 6 Audio system 7 Ventilation Heating Manual air conditioning Automatic air conditioning Windscreen demisting defrosting Rear screen demisting defr...

Page 7: ...distance recorder trip distance recorder lighting dimmer service indicator range indicator 2 Lighting control stalk Direction indicators Automatic illumination of brake lamps 3 Door mirrors Headlamp...

Page 8: ...y consumption generation indicator whenever possible anticipate slowing traffic and if the conditions allow favour the use of deceleration over braking Control the use of your electrical equipment Exc...

Page 9: ...or a few seconds when the vehicle s ignition is switched on When the vehicle is started these same warning lamps should go off If they remain on before driving refer to the information on the warning...

Page 10: ...rther If you encounter any problems contact a CITRO N dealer or a qualified workshop Operation indicator lamps The lighting of one of the following indicator lamps confirms that the corresponding syst...

Page 11: ...flashing accompanied by an audible signal The driver and or front passenger has not fastened or has unfastened their seat belt Pull the strap then insert the tongue in the buckle Rear right seat belt...

Page 12: ...nificantly There is a braking assistance system fault Stop as soon as it is safe to do so Top up with brake fluid approved by CITRO N If the problem persists have the system checked by a CITRO N deale...

Page 13: ...ed directional stability of the vehicle Adapt your driving style and moderate your speed Main battery protection system Fixed The state of charge of the main battery is insufficient or the temperature...

Page 14: ...ions Main electrical system self diagnostic system Fixed Fault in the main electrical system You must stop as soon as it is safe to do so Have it checked by a CITRO N dealer or a qualified workshop Pa...

Page 15: ...ed The front foglamps have been switched on using the ring on the lighting control stalk Turn the ring on the lighting control stalk twice rearwards to switch off the front foglamps Main beam headlamp...

Page 16: ...isplay of this warning lamp in the instrument panel progressive reduction in available engine power Energy consumption generation indicator System informing the driver of the level of energy consumpti...

Page 17: ...the vehicle during its life Press button A The total distance appears in the display Switching the speedometer unit When the total distance recorder is displayed hold button A down for a few seconds t...

Page 18: ...System which informs the driver when the next service is due in accordance with the manufacturer s servicing schedule This due date is calculated from the last reset of the service indicator There ar...

Page 19: ...remaining before the next service is displayed The distance indicating that the service is now due is reset automatically after a certain time and a certain distance travelled The display will then i...

Page 20: ...m tyre set 1 to tyre set 2 in succession or vice versa Range indicator This function provides you with an estimated range that your vehicle can still travel taking into account your recent conditions...

Page 21: ...thirty seconds unless a door or the boot is opened This mechanism helps avoid unlocking by mistake Locking the vehicle The door mirrors unfold at the same time depending on version Normal locking usin...

Page 22: ...ol is a sensitive system do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle without you being aware of it Do not repeatedly press the buttons of your...

Page 23: ...g the lock control before being opened Closing If a door or the boot is not properly closed this warning lamp comes on in the instrument panel until the relevant door or the boot is closed Locking unl...

Page 24: ...the point of resistance The window stops as soon as the control is released The electric window controls remain operational for approximately 30 seconds after switching off the ignition The windows c...

Page 25: ...tric windows correctly Be aware of children when operating the windows Charging flaps Normal charging F Pull control A in the lower part of the dashboard driver s side to unlock the access flap F Open...

Page 26: ...they must always be in place and properly adjusted After installing the head restraint make sure that the height adjustment button has properly locked in place The adjustment is correct when the top...

Page 27: ...he seat do not spill liquids onto the seat To avoid the risk of short circuit do not use liquid products for cleaning the seat never use the heating function when the seat is damp Rear seats Bench sea...

Page 28: ...n take care not to trap the seat belts and their buckles Mirrors Door mirrors Adjustment Adjustment is possible when the switch is in position ON or ACC F Move control A to the right or to the left to...

Page 29: ...tions day normal night anti dazzle To change from one to the other push or pull the lever on the lower edge of the mirror Electric door mirror folding unfolding Depending on version F Ignition switch...

Page 30: ...a 12 V accessory max power 120 W lift the cover and connect a suitable adaptor The connection of an electrical device not approved by CITRO N such as a USB charger may adversely affect the operation...

Page 31: ...passenger compartment is filtered and originates either from the outside via the grille located at the base of the windscreen or from the inside in air recirculation mode Controls The incoming air fol...

Page 32: ...circulation may cause misting of the windscreen and side windows F Operate the air conditioning system for 5 to 10 minutes once or twice a month to keep it in good working order The heating and air co...

Page 33: ...al to the right to increase the air flow and to the left to decrease it Air distribution adjustment Place the dial in the desired position to distribute air to central and side vents central side and...

Page 34: ...ing the air distribution 4 Intake of exterior air Recirculation of interior air 5 Max button 6 Air conditioning on off Temperature adjustment F Turn the dial to the right to raise the temperature and...

Page 35: ...hen the air flow control is not in the OFF position Press this button The corresponding indicator lamp comes on Then place the temperature adjustment control on the desired position on for maximum ven...

Page 36: ...lectricity F It is possible to stop the demisting defrosting operation before it is switched off automatically by pressing the button again The warning lamp for the button goes out Switch off the demi...

Page 37: ...cator On Off Extend the aerial Press and hold this button to switch the remote control on or off The remote control will switch off automatically if no action takes place within thirty seconds Charge...

Page 38: ...he battery will be charged immediately for a duration corresponding to the one programmed Cancelling programmings With the remote control Press the charge immediately button then press the on off butt...

Page 39: ...nside air vents The driver s seat heating will also be activated if the function was activated Demisting running the demisting defrosting of the rear screen and the door mirrors depending on version t...

Page 40: ...y one second after switching on the remote control Electrical interference is preventing the remote control or data transmission from operating Move away from the interference sources Flash within app...

Page 41: ...comfort programming Warning indicator lamp State Causes Action Observations Flash for a few seconds The charging cable is not connected properly Check the cable There is a problem with your electrica...

Page 42: ...afar front foglamps for even greater visibility daytime running lamps to be seen during the day Selection ring for main lighting mode Turn it to align the desired symbol with the mark Dipped or main...

Page 43: ...e driver s door is opened with the ignition off an audible signal warns the driver that the vehicle s lighting is left on In this case switching off the lighting stops the audible signal Direction ind...

Page 44: ...ion key is in the LOCK or ACC position or is removed the headlamps will automatically switch off when the driver s door is opened Headlamp beam height adjustment To avoid causing a nuisance to other r...

Page 45: ...ring Off Intermittent wiping The wiper wipes twice then switches to intermittent mode with an interval of a few seconds Wash wipe Hold the ring in this position to operate the screenwash and to carry...

Page 46: ...amp is not still on If it remains permanently on it will discharge the ancillaries battery even if the main battery is charged or charging It will then no longer be possible to start the vehicle Posit...

Page 47: ...shops equipped with the special tools required risk of malfunctions of the vehicle s electronic systems that could cause breakdowns or serious accidents The manufacturer cannot be held responsible if...

Page 48: ...ates system activation Operation Horn F Press the central part of the steering wheel The horn sounds when the vehicle speed is between 0 and 22 mph 35 km h Deactivation In certain driving conditions y...

Page 49: ...n language and if necessary requests that relevant emergency services be dispatched In countries where the service is not available or when the locating service has been If an impact is detected by th...

Page 50: ...nce Call to confirm To reactivate geolocation simultaneously press the Localised Emergency Call and Localised Assistance Call buttons again followed by a press on Localised Assistance Call to confirm...

Page 51: ...ect of this is a reduction in the resistance of the pedal and an increase in braking efficiency In emergency braking press very firmly and maintain this pressure Trajectory control systems Anti slip r...

Page 52: ...s on observing the manufacturer s recommendations regarding wheels tyres and rims braking system components and electronic components as well as assembly and repair procedures used by the CITRO N deal...

Page 53: ...button on the buckle Front seat belt not fastened unfastened warning lamp When the ignition is switched on this warning lamp comes on for a few seconds accompanied by an audible signal if the driver a...

Page 54: ...ling the strap Unfastening F Press the red button on the buckle Seat belt unfastened warning lamps Rear right seat belt warning lamp Rear left seat belt warning lamp Illumination of one of these warni...

Page 55: ...not be changed or modified in order to avoid affecting its performance In accordance with current safety regulations for all repairs on your vehicle s seat belts go to a qualified workshop with the s...

Page 56: ...ent impact the airbags deploy instantly and help better protect occupants of the vehicle immediately after the impact the airbags deflate rapidly in order not to hinder the visibility or the possible...

Page 57: ...panel Impact detection zones A Front impact zone B Side impact zone Curtain airbags This system protects the driver and passengers in the event of a severe lateral impact in order to limit the risk of...

Page 58: ...irbags Do not drive holding the steering wheel by its spokes or resting your hands on the centre part of the wheel Passengers must not place their feet on the dashboard Do not smoke as deployment of t...

Page 59: ...is recommended that children travel on the rear seats of your vehicle Rearward facing up to the age of 3 Forward facing from the age of 3 Child seat at the rear Rearward facing When a rearward facing...

Page 60: ...hicle s seat to the intermediate longitudinal position with seat backrest straightened and leave the passenger s front airbag activated Ensure that the seat belt is correctly tensioned For child seats...

Page 61: ...ning lamp comes on in the central console and stays on for as long as the airbag is deactivated To ensure the safety of your child the passenger s airbag must be deactivated when you install a rearwar...

Page 62: ...imelle jonka edess suojana on k ytt n aktivoitu TURVATYYNY Sen laukeaminen voi aiheuttaa LAPSEN KUOLEMAN tai VAKAVAN LOUKKAANTUMISEN FR NE JAMAIS installer de syst me de retenue pour enfants faisant f...

Page 63: ...da CRIAN A RO Nu instalati NICIODATA un sistem de retinere pentru copii dispus cu spatele in directia de mers pe un loc din vehicul protejat cu AIRBAG frontal ACTIVAT Aceasta ar putea provoca MOARTEA...

Page 64: ...r seat c e L1 R MER Duo Plus ISOFIX secured using the seat belt X X Outer rear seats d U U U U Group 0 from birth to 13 kg L1 R MER Baby Safe Plus Installed in the rearward facing position Groups 2 an...

Page 65: ...restraint once the child seat has been removed ISOFIX mountings Your vehicle has been approved in accordance with the latest ISOFIX regulation The seats shown below are fitted with ISOFIX compliant m...

Page 66: ...category E Group 0 from birth to 13 kg Installed rearward facing using an ISOFIX base which is attached to rings A The base has a height adjustable support leg that rests on the vehicle s floor This...

Page 67: ...1 to 3 years old Type of ISOFIX child seat Carry cot Rearward facing Rearward facing Forward facing ISOFIX size category F G C D E C D A B B1 ISOFIX universal and semi universal child seats which can...

Page 68: ...st on a passenger seat Ensure that the head restraint is stored or attached securely to prevent it from being thrown around the vehicle in the event of sharp braking Refit the head restraint when the...

Page 69: ...em to prevent opening of a rear door using its interior control The control is located on the edge of each rear door Locking Unlocking F Move control A up to position 2 F Move control A down to positi...

Page 70: ...se against driving on flooded roads as this could cause serious damage to the motor or gearbox as well as to the electrical systems of your vehicle If you are obliged to drive through water check that...

Page 71: ...and could cause a malfunction Parking brake Application F Pull the parking brake lever fully up to immobilise your vehicle Release F Pull the parking brake lever up gently press the release button th...

Page 72: ...he pressure sensors are located in the valves of each tyre The system triggers an alert as soon as it detects a drop in the pressure of one or more tyres by comparison with the reference pressure stor...

Page 73: ...Detection of loss of pressure does not always bring about a visible deformation of the tyre Do not make do with just a visual check F Check the pressures of the four tyres when cold using the compress...

Page 74: ...the rims the tyre pressure monitoring system battery charge level is insufficient the wheel sensor identifiers have not been logged by a CITRO N dealer or a qualified workshop Go to a CITRO N dealer o...

Page 75: ...for more than 10 seconds to move from tyre set 1 to tyre set 2 in succession or vice versa The system resets the reference pressure automatically based on the pressure noted in the new set the under i...

Page 76: ...come down to producing and maintaining mainstream vehicles our positions as industrial leaders allow us to meet the environmental challenges of today and tomorrow Guaranteeing an environmentally resp...

Page 77: ...available that are designed specifically for charging electric vehicles For power points dedicated to charging an electric vehicle refer to the corresponding installation recommendations In all cases...

Page 78: ...the protective cover from the charging cable F Insert the charging plug into the socket without pressing the button until it clicks into place Do not touch the metal adaptor of the normal charging so...

Page 79: ...hop This type of control unit is equipped with an electric socket detection system depending on the country It detects the amperage that your The charging warning lamp in the instrument panel going of...

Page 80: ...an accident or impact on the vehicle chassis contact with a raised kerb a bollard an urban roadside fixture etc the electrical circuit or the main battery could be damaged Have your vehicle checked by...

Page 81: ...e charging cable has a fault Stop the charging procedure immediately and contact a CITRO N dealer or a qualified workshop When the charging cable has a fault Stop the charging procedure immediately an...

Page 82: ...tery section Use of a public charging point for normal charging Several types of electric socket can be used to charge your vehicle Before beginning to charge the vehicle use the following table to id...

Page 83: ...K F Pull lever 3 below the driver s seat on the door side to open the access flap to the fast charging socket left hand side of the vehicle F Press the latch 4 to open the socket cover F Ensure that t...

Page 84: ...er the socket under its cover or in the charging plug risk of fire or electrocution If the exterior temperature is below 0 C charging times may be longer If the exterior temperature is below 25 C char...

Page 85: ...er or a qualified workshop Bonnet Protects and provides access to the front compartment components for checking various fluid levels charging the ancillaries battery changing fuses etc Opening F Open...

Page 86: ...ose it again Front compartment 1 Screenwash fluid reservoir 2 Heating system fluid reservoir 3 Brake fluid reservoir 4 Ancillaries battery 5 Fusebox In order to avoid damaging the electrical units it...

Page 87: ...r until the end of the charging process before any such work Used products Avoid prolonged contact of used fluids with the skin Most of these fluids are harmful to health or indeed very corrosive Do n...

Page 88: ...g particularly in the case of vehicles used in town over short distances It may be necessary to have the condition of the brakes checked even between vehicle services Ancillaries battery electrolyte l...

Page 89: ...ng efficiency may be reduced Make light brake applications to dry and defrost the brakes Changing a wiper blade Removing front or rear wiper blades F Raise the corresponding wiper arm F Take off the w...

Page 90: ...g your vehicle it may be necessary in winter to disconnect the battery and store it to prevent the electrolyte freezing After prolonged disconnection of the battery you must consult a CITRO N dealer o...

Page 91: ...ng lamp does not come on proceed as follows F Leave the cables connected F Set the ignition switch of your vehicle to the LOCK position F Charge the main battery following the normal charging procedur...

Page 92: ...h on the ignition and wait 1 minute before starting to permit initialisation of the electronic systems However if minor problems persist following this operation contact a CITRO N dealer or a qualifie...

Page 93: ...buckles Composition of the kit F Loosen the four butterfly screws F Remove the metal cover plate You can then access the repair kit F Put the metal cover plate back in place F Retighten the four butte...

Page 94: ...the ignition F Make a mark on the provided speed limit sticker to identify which wheel needs repairing and affix it to the vehicle s steering wheel to remind you that a wheel is in temporary use Avoid...

Page 95: ...ve the compressor and stow the kit F Drive immediately at reduced speed 50 mph 80 km h max limiting the distance travelled to approximately 120 miles 200 km If after approximately five to seven minute...

Page 96: ...e jack may slip or collapse Risk of injury Ensure that the jack is positioned only at one of jacking points A or B under the vehicle making sure that the vehicle s contact surface is centred on the he...

Page 97: ...with a protective coating F do not clean them using a dry or abrasive cloth nor with a detergent or solvent product F use a sponge and soapy water or a pH neutral product F when using a high pressure...

Page 98: ...bulb you must first remove the lamp unit To remove the lamp unit F Open the bonnet F Press tab A to release the connector F Unscrew the mounting nut C until the head of the nut touches the trim F Lif...

Page 99: ...bulb holder to the left and pull it out F Pull out the bulb and replace it To refit carry out these operations in reverse order F Turn the bulb holder to the left and pull it out F Pull the bulb out a...

Page 100: ...heels to full lock for easier access F Remove the clips retaining the bulb holder protective cover F Move the cover aside F Turn the bulb holder A for foglamps B for daytime running lamps to the left...

Page 101: ...e switched on Access to bulbs Amber colour bulbs such as direction indicators must be replaced with bulbs of identical specification and colour Brake lamps Sidelamps 21 W 15 W F Remove the two screws...

Page 102: ...rn the bulb holder to the left and remove it F Pull out the bulb and replace it To refit carry out these operations in reverse order F Remove the cover F Turn the bulb holder to the left and remove it...

Page 103: ...t the number marked on the fusebox the rating marked on the fuse and the following tables all agree Your vehicle s electrical system is designed to operate with standard or optional equipment Before i...

Page 104: ...owards you Fuse No Rating Functions 1 7 5 A Front and rear left sidelamps 2 15 A Accessory socket 3 Not used 4 7 5 A Starter motor 5 20 A Audio system 6 Not used 7 7 5 A Dashboard consumers front and...

Page 105: ...30 A Rear screen defrosting 23 30 A Heating 24 Not used 25 10 A Radio 26 15 A Passenger compartment fuse The fusebox is located in the front compartment under the heating system fluid reservoir Only t...

Page 106: ...ctric motor 4 40 A Radiator fan 5 40 A Electric windows 6 30 A Vacuum pump 7 15 A Main battery control unit 8 15 A Third brake lamp 9 15 A Front foglamps 10 15 A Water pump 11 10 A On board charger 12...

Page 107: ...ssional recovery service vehicle broken down on a motorway or main road four wheel drive vehicle when it is not possible to put the gearbox into neutral to unlock the steering or to release the parkin...

Page 108: ...harging time 16 A 14 A 10 A 8 A Approximately 6 hours 6 hours 8 hours 11 hours Fast charge Voltage V DC 300 Charging time 80 charge 30 minutes Range varies depending on the exterior climatic condition...

Page 109: ...Model code 1 N ZKY Z Unladen weight 1 065 Kerb weight 1 140 Gross vehicle weight GVW 1 450 Gross train weight GTW 1 450 Maximum load on the roof including the roof bars weight 43 Your vehicle cannot b...

Page 110: ...108 Technical data Dimensions in mm https www automotive manuals net...

Page 111: ...f the front bonnet It includes the following information the model of the vehicle the paint code the type variant version etc model code The vehicle may be originally equipped with tyres with higher l...

Page 112: ...110 https www automotive manuals net...

Page 113: ...fteen minutes waiting time between each of the last two tries Go to the end of this document to recover the label indicating the code First steps On Off volume adjustment Adjust audio options sound am...

Page 114: ...equipment Selecting a station Press a button to listen to the corresponding preset station Managing a list Press LIST to display the list of stations received in alphabetical order Select the desired...

Page 115: ...displayed on the screen press MENU Select Radio Select or deselect TXT to activate or deactivate the display of Radio Text Confirm with OK to save the setting Media USB port This unit comprises a USB...

Page 116: ...these buttons for fast forward or rewind Press LIST to display the structure of the folders of the compilation Select a line in the list Confirm with OK Return to the top level of the folder structur...

Page 117: ...files on the telephone to be heard through the vehicle s speakers Connect the telephone see the Telephone section In the Bluetooth Audio menu select the telephone to be connected The audio system conn...

Page 118: ...lephone can be paired at a time In some cases the Bluetooth address of the telephone may appear instead of the name of the telephone A virtual keypad is displayed on the screen choose a 4 digit code C...

Page 119: ...n the compatibility of the phone Press and hold SRC TEL to display the calls list For access to the calls list it is also possible to press MENU select Telephone then select Call and finally select Ca...

Page 120: ...uetooth connection will be restored automatically if the ignition has been switched off then on again depending on the compatibility of the telephone Audio settings Press to display the audio settings...

Page 121: ...an update Information can be obtained from a CITRO N dealer Select Unit to modify the units for temperature Celsius Fahrenheit Frequently asked questions The following information groups together the...

Page 122: ...ly possible with a personalised ambience Modify the treble and bass settings or the ambience setting to obtain the desired sound quality When changing the balance setting distribution is deselected Ch...

Page 123: ...by an anti pirating system not recognised by the audio system Check that the CD is inserted in the player the right way up Check the condition of the CD the CD cannot be played if it is too badly dam...

Page 124: ...on of the hands free profile Delete the hands free connection profile to improve streaming In Random all play not all of the tracks are played In Random all play the system can only take into account...

Page 125: ...Long press update list of stations received Abandon the current operation Go up one level in the menu Reject or end a call Select an analogue band FM1 FM2 FM3 MW LW Select a digital band DB1 DB2 DB3...

Page 126: ...https www automotive manuals net...

Page 127: ...87 Child lock 65 67 Children 62 65 Child seats 53 57 58 62 Child seats conventional 62 Child seats ISOFIX 63 65 Closing the boot 21 22 Closing the doors 21 Compartment front 84 Compartment rear 84 Co...

Page 128: ...Mat 28 Mirror rear view 27 Mirrors door 26 Mountings ISOFIX 63 65 MP3 CD 3 4 N Number plate lamps 100 O Opening the bonnet 83 84 Opening the boot 21 22 Opening the doors 21 P Pads brake 86 87 Parking...

Page 129: ...a 106 107 Third brake lamp 100 Total distance recorder 15 Towing another vehicle 105 Traction control ASR 49 Traffic information TA 3 Trajectory control systems 49 Tyres 70 72 109 Tyre under inflation...

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Page 135: ...TRO N Automobiles CITRO N declares by application of the provisions of the European legislation Directive 2000 53 relating to End of Life Vehicles that it achieves the objectives set by this legislati...

Page 136: ...ANG 17 C0 0040 17 C0 0040 https www automotive manuals net...

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