Citizen TSV-400GP, Instruction Manual

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Warranty and Post-Purchase Service
○ Warranty (See P.33)
Make sure that you receive a warranty from the dealer where you purchased this
product, and that information such as the purchase date and dealer name is filled in
correctly. Read the warranty carefully and then retain it. The warranty period is one
year from the date of purchase.
○ Retention of functional parts for repairs
Citizen T.I.C. will retain functional parts for repairs of this product for five years after
production is discontinued. ("Functional parts for repairs" refers to parts that are
required in order to maintain the functionality of this product.) However, some
functional parts for repairs may be substituted with similar parts with equivalent
properties.
○ When requesting repair
If there is a problem that cannot be resolved by following the instructions in this
manual, unplug the AC adapter to disconnect the power supply and then contact the
dealer where you purchased this product.
Please provide the following information.
Product name/model GPS Time Server/TSV-400GP
Purchase date (year) (month) (date)
Lot number and
production date
Please provide if known (can be found on the product plaque on the
back of the signal converter)
Description of
malfunction
Please describe as specifically as possible
○ Handling of repairs
Citizen T.I.C. will perform the repairs stipulated in the regulations of the warranty
within the warranty period. Bring this product and the warranty to the dealer where
you purchased this product or to a branch or office of Citizen T.I.C. Citizen T.I.C. will
repair or adjust this product free of charge.
Citizen T.I.C. will also repair this product outside the warranty period on request if it is
repairable. A fee will be charged for the repair. The repair fee may be high depending
on the type of parts that are affected, the difficulty of the repair and the postage
charges that are incurred.