Display
Cause
Last stored PRINT option is AUTO or AUTO LOAD or
CONTINUOUS and user tries to set GLP ON from
USER MENU.
RTC not operational.
Error 2 Calibration Error + RTC Error.
Error 3 Calibration Error + RTC Error.
Unstable ambient conditions
A foreign object is caught between the load plate
and the balance/scale frame
The balance has not been calibrated / adjusted.
The balance was not zeroed before weighing.
Solution
Change the print option to Print on REQUEST and
then turn GLP ON.
Contact Citizen Service center.
Contact Citizen Service center.
Contact Citizen Service center.
Set up the balance/scale in another area Remove
the foreign object
Calibrate / Adjust the balance.
Tare or Zero the balance before weighing.
The weight readout
changes constantly
The weight readout is
obviously wrong
Service
Regular servicing by a CITIZEN technician will extend the service life of your balance and ensure its continued weighing accuracy.
CITIZEN can offer you service contracts, with your choice of regular maintenance intervals.
The optimum maintenance interval depends on the operating conditions at the place of installation and on the individual
tolerance requirements.
Repairs
Repair work must be performed by trained service technicians. Any attempt by untrained persons to perform repairs may lead to
hazards for the user.
Cleaning
• Unplug the DC adapter from the wall outlet
(mains supply). If you have an interface cable connected to the balance/scale port, unplug it from the port.
•
Make sure that no liquid enters the balance/scale housing
•
Do not use any aggressive cleaning agents (solvents or similar agents)
• Clean the balance/scale using a piece of cloth which has been wet with a mild detergent (soap)
• After cleaning, wipe down the balance/scale with a soft, dry cloth
11. Care & Maintenance
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