EN-6
–
Problem
•
Solution
No sound /power
–
Volume not adjusted
•
Adjust the VOLUME
–
power cord not securely connected
•
Connect the AC power cord properly
–
Batteries dead/ incorrectly inserted
•
Insert (fresh) batteries correctly
Display does not function properly/
No reaction to operation of any of
the controls
–
Electrostatic discharge
•
Switch off and unplug the set. Reconnect after a
few seconds
no disc
indication
–
No CD inserted
•
Insert a CD, Mp3, CD-R or CD-RW
–
CD/MP3 badly scratched or dirty
•
Replace/ clean CD, see Maintenance
–
Laser lens steamed up
•
Wait until lens has cleared
–
CD-R is blank or the disc is not finalized
•
Use a finalized CD-R
CD/MP3 playback does not work
–
CD/MP3 badly scratched/ dirty
•
Replace/ clean CD/MP3 (see maintenance)
–
Laser lens steamed up
•
Wait until lens has adjusted to room temperature
The CD/MP3 skips tracks
–
CD/MP3 damaged or dirty
•
Replace or clean CD
–
Program is active
•
Quit Program mode(s)
Troubleshooting
If a fault occurs, first check the points listed below before taking the set for repair.
Do not open the set as there is a risk of electric shock.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate the
warranty.
Environmental information
We have done our best to reduce the packaging and make it easy to separate into 3 materials: cardboard,
paper pulp and expandable polyethylene.
Your set consists of materials which can be recycled if disassembled by a specialized company. Please observe
the local regulations regarding the disposal of packaging, dead batteries and old equipment..
TROUBLESHOOTING
CITIZEN WARRANTY
Consumer Electronics Products
Thank you for choosing Citizen!
Citizen Electronics gives the following express warranty to the original consumer purchaser or gift recipient
for this Citizen brand product, when shipped in its original container and sold or distributed in Canada by
Citizen Electronics or by an Authorized Citizen Dealer:
Citizen Electronics warrants that this product is free, under normal use and maintenance, from any defects
in material and workmanship. If any such defects should be found in this product within the applicable
warranty period, Citizen Electronics shall, at its option, repair or replace the product as specified herein.
Replacement parts furnished in connection with this warranty shall be warranted for a period equal to the
unexpired portion of the original equipment warranty.
This warranty shall not apply to:
a. Any defects caused or repairs required as a result of abusive operation, negligence, accident,
improper installation or inappropriate use as outlined in the owner’s manual.
b. Any Citizen product tampered with, modified, adjusted or repaired by any party other than Citizen
Electronics or Citizen’s Authorized Service Centres.
c.
Damage caused or repairs required as a result of the use with items not specified or approved by
Citizen Electronics, including but not limited to head cleaning tapes and chemical cleaning agents.
d. Any replacement of accessories, glassware, consumable or peripheral items required through
normal use of the product including but not limited to earphones, remote controls, AC adapters,
batteries, temperature probe, stylus, trays, filters, cables and paper.
e. Any cosmetic damage to the surface or exterior that has been defaced or caused by normal wear
and tear.
f.
Any damage caused by external or environmental conditions, including but not limited to
transmission line/power line voltage or liquid spillage.
g. Any product received without appropriate model, serial number and CSA/cUL markings.
h. Any products used for rental or commercial purposes.
i.
Any installation, setup and/or programming charges.
Should this Citizen product fail to operate during the warranty period, warranty service may be obtained
upon delivery of the Citizen product together with proof of purchase and a copy of this LIMITED
WARRANTY statement to an Authorized Citizen Service Centre. In-home warranty service may be provided
at Citizen Electronics’ discretion on any Citizen television with the screen size of 27” or larger. This warranty
constitutes the entire express warranty granted by Citizen Electronics and no other dealer, service centre or
their agent or employee is authorized to extend, enlarge or transfer this warranty on behalf of Citizen
Electronics. To the extent the law permits, Citizen Electronics disclaims any and all liability for direct or
indirect damages or losses or for any incidental, special or consequential damages or loss of profits resulting
from a defect in material or workmanship relating to the product, including damages for the loss of time or
use of this Citizen product or the loss of information. The purchaser will be responsible for any removal,
reinstallation, transportation and insurance costs incurred. Correction of defects, in the manner and period of
time described herein, constitute complete fulfillment of all obligations and responsibilities of Citizen
Electronics to the purchaser with respect to the product and shall constitute full satisfaction of all claims,
whether based on contract, negligence, strict liability or otherwise.
WARRANTY PERIODS:
Parts & Labour (exceptions noted)
•
Audio Products: 1 Year (Remote Control, if applicable – 90 Days)
•
DVD Products: 1 Year (Remote Control – 90 Days)
•
LCD & Plasma Display TV: 1 Year (Remote Control – 90 Days)
•
Microwave Ovens: 1 Year
•
Television Products: 1 Year (Remote Control – 90 Days)
•
VCR Products: 1 Year (Remote Control – 90 Days, Video Heads – 6 Months)
To obtain the name and address of the nearest Authorized Citizen Service Centre or Dealer, please contact:
Citizen Electronics, 455 Gordon Baker Road, Toronto, Ontario M2H 4H2 or visit our web site: www.citizen-
electronics.com
For more information on this Warranty or Service Locations, please call (416) 499-5611 or toll free 1-800-
663-5954, Monday to Friday 9:00am – 5:00pm Eastern Standard Time.
02/22/2005
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