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Version: AG
Document Number: G-SIP3DP-RUC
Picking up a call
To pick up a call from the same group, dial *8#.
To pick up a call from a phone ringing on the server:
1.
Dial *97
2.
Enter the extension number of the ringing phone.
3.
Press #.
Picking up a shared call
When the Shared Call Appearance (SCA) extension number is dialed all phones
in the shared group will ring or the SCA line buttons will flash on all phones in
the group that are set to “Monitoring Line”.
To answer the call (on any ringing phone in the SCA group), press the flashing
shared line button. The line button stops flashing on all phones in the SCA
group.
If the call is placed on hold the line button starts flashing on all phones in the
shared group and the call can be retrieved by pressing the flashing shared line
button, on any phone in the SCA group.
From the analog backup line
All of the phones set to receive calls from the backup line will ring.
Answer the call using any of the phones – all the other phones that were
ringing will show the backup line as busy.
Auto answer
Press the Auto answer button – the LCD or LED indicator is lit.
When the phone is called you will hear a Ring Splash and the call is
automatically answered “Handsfree”.
To cancel auto answer, press the Auto answer button again.
Do not disturb
To set Do Not Disturb, press the DO-NOT-DISTURB button and any callers
hear a busy tone or are directed to your Voice Mail.
To cancel Do Not Disturb, press the DO-NOT-DISTURB button again.