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12 

AND

 24 P

ORT

 P

ORTICO

 TVA

A

NALOG

 P

HONES

P

HONE

 U

SER

 G

UIDE

Document Number: G-SIP3DP-RUC

Version: AG

153

Accessing Broadsoft Features

To access Broadsoft features:

1.

Lift your handset. You will hear a dial tone.

2.

Enter the Broadsoft feature code (e.g., *61). You will hear confirmation 
DTMF tone for button presses. 

3.

Once you have entered a complete and valid feature code, the feature will 
be activated/deactivated. 

Summary of Contents for H-SIP3A-RUC12

Page 1: ...12 and 24 Port PorticoTM TVATM Phone User Guide Document Number G SIP3DP RUC Version AG...

Page 2: ...s complete and accurate However Citel makes no representations or warranties whether expressed or implied as to the accuracy or completeness of these materials and shall not be liable for any loss or...

Page 3: ...selections Things that you type in either the web based or console based interface ALL CAPS Key names CTRL TAB DEL and keyboard buttons that you press For example Make your choice from the dropdown me...

Page 4: ...l only H SIP3DZ RUC12 Portico TVA12D 12 port digital with FXO port H SIP3DZ RUC1241 Portico TVA12D 12 port digital with FXO port H SIP3DZ RUC24 Portico TVA24D 24 port digital with FXO port H SIP3DZ RU...

Page 5: ...o TVA12D 12 port analog with FXO port H SIP3AZ RUC1241 Portico TVA12D 12 port analog with FXO port H SIP3AZ RUC24 Portico TVA24D 24 port analog with FXO port H SIP3AZ RUC2441 Portico TVA24D 24 port an...

Page 6: ...those marked on the product Keep these instructions with the equipment Do not install this product near water For example in a wet basement location Do not install this product or associated wiring d...

Page 7: ...product must conform to all applicable local safety and electrical wiring regulations Use caution when installing or modifying telephone lines Do not install telephone wiring during a lightning storm...

Page 8: ...UIDE viii Version AG Document Number G SIP3DP RUC This guide and warranty and liability details are published in the downloads area at www citel com support Any questions regarding the use of this gui...

Page 9: ...number 6 Settings Menu 7 Set Ringer Tone from the Phone Menu 7 Set Ringer Tone from Web MI 7 Idle Phone Display 8 Configuring Your Phone from the Web 9 Getting Started 9 Finding a User 10 Resetting y...

Page 10: ...terisk IP PBX 27 Answering a call 27 From a digital line 27 From the analog backup line 27 Auto answer 27 Parking a call and retrieving a parked call 27 Picking up a call using BLF 28 Setting Do not d...

Page 11: ...Making a conference call using your Conference button 39 Placing a conference call on hold 39 Speed dial 40 Feature access codes 40 Definity Phones 43 General Information 43 Handsfree 43 External Pow...

Page 12: ...nformation 85 Using the MIC button 85 DTS_E_DTP 8 DTS_DTU 8 86 DTP 8D DTU 8D 87 DTS_E_DTP 16 DTS_DTU 16 88 DTS_E_DTP 16D DTS_DTU 16D 89 DTS_E_DTP 32D DTS_DTU 32D DTS_i_DTR 32D 90 DTS_III_ETJ 8 DTS_III...

Page 13: ...int 500 Standard 126 Optipoint 500 Standard Extra 127 Optiset E Advance Plus 128 Optiset E Advance Plus Extra 129 Optiset E Basic 130 Optiset E Entry 131 Optiset E Memory 132 Optiset E Memory Extra 13...

Page 14: ...R GUIDE xiv Version AG Document Number G SIP3DP RUC P Phones 155 General Information about P phones 155 P phones with a Program Key 155 M5008 157 M5009 158 M5112 159 M5208 160 M5209 161 M5212 162 M521...

Page 15: ...ls of phone are shown together with a table for recording the functions that have been assigned to the buttons This will help you to follow the instructions for your phone and softswitch Phone types T...

Page 16: ...nds but the codes are not standardized All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone Contact your system admini...

Page 17: ...eturn to the previous menu level The menu mode has an idle time out function If there has been no user activity for 60 seconds the phone will automatically exit the menu mode There are several buttons...

Page 18: ...n brackets are filled in dynamically Main Menu Call Log Local Directory Settings Call Log Menu Browse A list of the calls The calls are formatted as date time duration X Number or other caller ID info...

Page 19: ...n this option name will change to Add No room and the option will do nothing if selected Settings Menu Key ID Enters key identification mode displaying key assignments Press to exit Set Ringer Tone pl...

Page 20: ...and in addition to the menu keys The entry system has three modes for text entry and displays the mode on the upper line of the display A Z The number key pad is used to enter upper case letters a z T...

Page 21: ...e through the three modes of text entry The Menu previous key can be used to delete the character to the left of the cursor Settings Menu Set Ringer Tone from the Phone Menu Most phone types allow you...

Page 22: ...that your phone displays while in idle mode is set by your system administrator By default it displays the date and time on one line and your phone number or extension on the second line For informat...

Page 23: ...word to login to the User Portal These are assigned by your system administrator 1 Enter the Portico TVA Master URL supplied by your system administrator The Portico TVA homepage opens If your company...

Page 24: ...l Portico TVA units installed In order to configure your phone you must login to the particular Portico TVA and port to which your phone is connected 1 Enter the Portico TVA Master URL supplied by you...

Page 25: ...and enter your username and password to login to your particular Portico TVA Resetting your Password If you have forgotten your password you can reset it 1 After three attempts to enter your password...

Page 26: ...A Password Reset Feature code will display Figure 7 Password Reset Code 4 You have three minutes to enter the code into your phone Configure Handset From the User Portal page click Configure Handset T...

Page 27: ...as been applied the End user GUI section the Default Display section and the Features section The Key Mappings section differs by phone type and model Figure 8 User Portal Handset Configuration Page C...

Page 28: ...what is shown on your display when your phone is idle The string of symbols letters and numbers shown in this field describes what will be shown on your phone s display The default is Time and Date on...

Page 29: ...ormat First Last 123456789 User Display Name in the format 123456789 First Last If the selected option results in no text to be displayed the SIP URI will be used by default The displayed string may b...

Page 30: ...rogrammed The list of features available for selection is standard for all handset types Make changes to the key mappings using the images in this Guide and the options listed in the Softswitch Integr...

Page 31: ...0 lines can be assigned to each phone Menu Back Exit from the current menu to a higher level menu or exit the menu system if you are at the highest level already Menu Next Advance to the next menu opt...

Page 32: ...you d like to call The call is placed Note that this list is cleared when Portico TVA is rebooted The call log is not update automatically press Refresh to view new entries Figure 10 User Portal Call...

Page 33: ...12 AND 24 PORT PORTICO TVA CONFIGURING YOUR PHONE FROM THE WEB PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 19 Figure 11 Local Directory...

Page 34: ...CONFIGURING YOUR PHONE FROM THE WEB 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 20 Version AG Document Number G SIP3DP RUC...

Page 35: ...the message limited service until the ethernet is back up and your phone is able to register Voicemail Message If you have set your phone to notify you when you have a message waiting you will hear in...

Page 36: ...button To decrease the volume press the VOLUME DOWN button For Toshiba phones the volume can only be adjusted while the phone is idle Making a call The FXO lines provide an alternate way to make outg...

Page 37: ...e methods will result in an In Use warning to the display and a busy tone 1 Lift the handset or press the handsfree speaker button 2 Press the FXO analog key Depending on the dial plan you might not h...

Page 38: ...ete Using the backup analog FXO line to dial an Emergency Number 1 Lift the handset or press the handsfree speaker button 2 Dial the configured emergency number The FXO line key configured with that e...

Page 39: ...press the line button with the flashing indicator The display shows Connected To Using the analog backup line Calls can be placed on hold in the same way as other calls In addition You can press the b...

Page 40: ...HOW TO USE YOUR PHONE 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 26 Version AG Document Number G SIP3DP RUC...

Page 41: ...ude one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Answering a call From a digital line Go off...

Page 42: ...call from the same group dial 8 or use the button assigned by your system administrator When the extension number is dialed all phones in the shared group will ring or the assigned BLF line buttons wi...

Page 43: ...To add a third party to an existing conversation between two parties 1 Press either a second line button or the Conference button The original line will be placed on hold 2 Select a second line and d...

Page 44: ...on from hearing the conversation which can continue between the other parties in the conference call Pressing Hold again or pressing the line button with the flashing indicator will readmit that party...

Page 45: ...may include one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Parking a call and retrieving a par...

Page 46: ...the SCA group If the call is placed on hold the line button starts flashing on all phones in the shared group and the call can be retrieved by pressing the flashing shared line button on any phone in...

Page 47: ...ess 7 to delete the voice mail message Conference call Making a conference call using your Transfer Conference button To add a third party to an existing conversation between two parties 1 Press the T...

Page 48: ...all is placed on hold this will happen even if you are in a conference call and may prevent other members of the conference call from hearing each other Instead use the MUTE option to prevent other co...

Page 49: ...code 37 Sustained Authorization Code Deactivation calls locking 47 Sustained Authorization Code Activation calls unlocking 55 Direct Voice Mail Transfer 57 Customer Originated Trace 65 Calling Line I...

Page 50: ...Number G SIP3DP RUC 91 Call Forwarding Busy Deactivation 92 Call Forwarding No Answer Activation 93 Call Forwarding No Answer Deactivation 97 Directed Call Pickup 98 Call Pickup Group 99 Clear Voice M...

Page 51: ...include one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Parking a call and retrieving a parked c...

Page 52: ...phones in the bridged line group and the call can be retrieved by pressing the flashing bridged line button on any phone in the BLA group From the analog backup line All of the phones set to receive c...

Page 53: ...dial the extension of the phone to be added 3 Press the CONFERENCE button again 4 Press the HELD LINE button This is the line the first party was held on while the conference was being set up and will...

Page 54: ...the extension that is ringing 54 Activates the Group Call Pickup feature Dialing 54 lets the user pick up the first of any calls currently ringing at any extension in the company If calls are ringing...

Page 55: ...TVA SYLANTRO SOFTSWITCH PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 41 80 Lets an external call be made on a phone which only allows internal calls Code Affect of the code Table 5 Sylantr...

Page 56: ...SYLANTRO SOFTSWITCH 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 42 Version AG Document Number G SIP3DP RUC...

Page 57: ...lid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a whit...

Page 58: ...hones have an external power supply which must be used for Portico TVA to recognize and configure the phones Phone Model Power Supply Definity 8410B Lucent 1151A1 Definity 8411D Lucent 1151A1 Definity...

Page 59: ...PORT PORTICO TVA DEFINITY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 45 Definity 6402 6402D Key and Indicator Mappings Function 1 Conference Transfer Table 7 6402 Key and Indicato...

Page 60: ...ORT PORTICO TVA PHONE USER GUIDE 46 Version AG Document Number G SIP3DP RUC Definity 6408 6408D 6408 6408D Key and Indicator Mappings Function 1 Line 1 5 2 Line 1 6 3 Line 2 7 4 Line 2 8 Table 8 6408...

Page 61: ...HONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 47 Definity 6416D 6416D 6416D M Key and Indicator Mappings Function 1 Line 1 9 2 Line 1 10 3 Line 2 11 4 Line 2 12 5 13 6 14 7 15 8 16 Ta...

Page 62: ...Number G SIP3DP RUC Definity 6416D M XM24 Key and Indicator Mappings Function Function Function 1 Line 1 15 29 2 Line 1 16 30 3 Line 2 17 31 4 Line 2 18 32 5 19 33 6 20 34 7 21 35 8 22 36 9 23 37 10...

Page 63: ...IDE Document Number G SIP3DP RUC Version AG 49 Definity 6424D M 6424D Key and Indicator Mappings Function Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7...

Page 64: ...RUC Definity 6424D XM24 6424D M XM24 Key and Indicator Mappings Function Function Function 1 Line 1 17 33 2 Line 1 18 34 3 Line 2 19 35 4 Line 2 20 36 5 21 37 6 22 38 7 23 39 8 24 40 9 25 41 10 26 42...

Page 65: ...PORT PORTICO TVA DEFINITY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 51 Definity 8403 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 Table 13 8403 Key and Indicato...

Page 66: ...T PORTICO TVA PHONE USER GUIDE 52 Version AG Document Number G SIP3DP RUC Definity 8405B 8405D 8405B 8405D Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Redial Table 14 840...

Page 67: ...TY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 53 Definity 8410B 8410D Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 Redial 10 Table 15...

Page 68: ...RTICO TVA PHONE USER GUIDE 54 Version AG Document Number G SIP3DP RUC Definity 8411B 8411D Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 Redial 10 Table 16...

Page 69: ...t Number G SIP3DP RUC Version AG 55 Definity 8434DX Key and Indicator Mappings Function Function 1 Line 1 13 25 2 Line 1 14 26 3 Line 2 15 27 4 Line 2 16 28 5 Redial 17 29 6 18 30 7 19 31 8 20 32 9 21...

Page 70: ...DEFINITY PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 56 Version AG Document Number G SIP3DP RUC...

Page 71: ...r indicator has a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key o...

Page 72: ...GUIDE 58 Version AG Document Number G SIP3DP RUC DBC 201 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hold 10 U...

Page 73: ...GUIDE Document Number G SIP3DP RUC Version AG 59 DBC 202 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hold 10 U...

Page 74: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 8 Redial 15 2 Line 1 9 Message Waiting 16 3 Line 2 10 17 4 Line 2 11 18 5 Hold 12 19 6 Transfer 13 20 7 Conference 14 Table 20 DBC 203...

Page 75: ...ICSSON PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 61 DBC 210 Key and Indicator Mappings Function Function 1 Line 1 4 Transfer 2 Line 1 5 Conference 3 Hold 6 Redial Table 22 DBC 21...

Page 76: ...USER GUIDE 62 Version AG Document Number G SIP3DP RUC DBC 211 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hol...

Page 77: ...USER GUIDE Document Number G SIP3DP RUC Version AG 63 DBC 212 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hol...

Page 78: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 8 Redial 15 2 Line 1 9 Message Waiting 16 3 Line 2 10 17 4 Line 2 11 18 5 Hold 12 19 6 Transfer 13 20 7 Conference 14 Table 25 DBC 213...

Page 79: ...Function Function Function 1 Line 1 14 27 2 Line 1 15 28 3 Line 2 16 29 4 Line 2 17 30 5 Hold 18 31 6 Transfer 19 32 7 Conference 20 33 8 Redial 21 36 9 Message Waiting 22 37 10 23 11 24 12 25 13 26 T...

Page 80: ...Key and Indicator Mappings Key Mappings Function Function 1 Line 1 9 Message Waiting 2 Line 1 10 3 Line 2 11 4 Line 2 12 5 Hold 13 6 Transfer 14 7 Conference 15 8 Redial 16 Table 29 DBC 214 Key and I...

Page 81: ...gs Function Function Function 1 Line 1 12 23 2 Line 1 13 24 3 Line 2 14 25 4 Line 2 15 26 5 Hold 16 27 6 Transfer 17 28 7 Conference 18 29 8 Redial 19 30 9 Message Waiting 20 31 10 21 32 11 22 33 Tabl...

Page 82: ...ERICSSON PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 68 Version AG Document Number G SIP3DP RUC...

Page 83: ...and indicators If the programmable key or indicator has a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there...

Page 84: ...GUIDE 70 Version AG Document Number G SIP3DP RUC Meridian A2008 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Page 85: ...ERIDIAN PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 71 Meridian M2006 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference Table 34 M2006...

Page 86: ...TICO TVA PHONE USER GUIDE 72 Version AG Document Number G SIP3DP RUC Meridian M2008 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 8 Table 3...

Page 87: ...GUIDE Document Number G SIP3DP RUC Version AG 73 Meridian M2008HF PHOTO COMING SOON Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 Handsfre...

Page 88: ...E 74 Version AG Document Number G SIP3DP RUC Meridian M2008HFD PHOTO COMING SOON Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 Handsfree Mu...

Page 89: ...GUIDE Document Number G SIP3DP RUC Version AG 75 Meridian M2216 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Page 90: ...GUIDE 76 Version AG Document Number G SIP3DP RUC Meridian M2616 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Page 91: ...S PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 77 Meridian M3110 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial 8 Message Waiting...

Page 92: ...ORTICO TVA PHONE USER GUIDE 78 Version AG Document Number G SIP3DP RUC Meridian M3310 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial Table 41...

Page 93: ...GUIDE Document Number G SIP3DP RUC Version AG 79 Meridian M3820 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 1...

Page 94: ...ion AG Document Number G SIP3DP RUC Meridian M3901 To access the features on the buttons labeled 2 6 press the Fx button then press the numbered button Key Mappings Function 1 Line 1 2 Transfer 3 Conf...

Page 95: ...TICO TVA MERIDIAN PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 81 Meridian M3902 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Conference 4 Redial Table 44 M3902 Key and I...

Page 96: ...ce Transfer is shows as Conf on the phone s non programmable button Key and Indicator Mappings To access the functions assigned to 3 and 4 press the Shift button then press button 3 or 4 Key Mappings...

Page 97: ...the phone s non programmable button Key and Indicator Mappings To access the functions assigned to buttons 7 to 12 press the Shift button then press the appropriate button Key Mapping Function Functio...

Page 98: ...fer is shows as Conf on the phone s non programmable button Key and Indicator Mappings To access the functions assigned to buttons 7 to 12 press the Shift button then press the appropriate button Func...

Page 99: ...ey or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a white background represent key and indicator pairs a button...

Page 100: ...CO TVA PHONE USER GUIDE 86 Version AG Document Number G SIP3DP RUC DTS_E_DTP 8 DTS_DTU 8 Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 50 DTP 8 DT...

Page 101: ...AG 87 DTP 8D DTU 8D Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 51 DTP 8D DTU 8D Key and Indicator Mappings Function 1 Menu Select...

Page 102: ...SER GUIDE 88 Version AG Document Number G SIP3DP RUC DTS_E_DTP 16 DTS_DTU 16 Key and Indicator Mappings Function Function 1 Line 1 7 13 2 Line 1 8 14 3 Line 2 9 15 4 Line 2 10 16 5 11 17 6 12 18 Table...

Page 103: ...R GUIDE Document Number G SIP3DP RUC Version AG 89 DTS_E_DTP 16D DTS_DTU 16D Key and Indicator Mappings Function Function 1 Line 1 7 13 2 Line 1 8 14 3 Line 2 9 15 4 Line 2 10 16 5 11 17 6 12 18 Table...

Page 104: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 13 25 2 Line 1 14 26 3 Line 2 15 27 4 Line 2 16 28 5 17 29 6 18 30 7 19 31 8 20 32 9 21 33 10 22 34 11 23 12 24 Table 55 DTP 32D and D...

Page 105: ...NES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 91 DTS_III_ETJ 8 DTS_III_ETW 8 Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 57 ETJ 8...

Page 106: ...DE 92 Version AG Document Number G SIP3DP RUC DTS_III_ETJ 16DC DTS_III_ETW 16DC Key and Indicator Mappings Function Function 1 Line 1 10 2 Line 1 11 3 Line 2 12 4 Line 2 13 5 14 6 15 7 16 8 17 9 18 Ta...

Page 107: ...rsion AG 93 DTS_III_ETJ 16DD DTS_III_ETW 16DD Key and Indicator Mappings Function Function Function 1 Line 1 14 27 2 Line 1 15 28 3 Line 2 16 29 4 Line 2 17 30 5 18 31 6 19 32 7 20 33 8 21 34 9 22 35...

Page 108: ...DS Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 10 19 2 Line 1 11 20 3 Line 2 12 21 4 Line 2 13 22 5 14 23 6 15 24 7 16 25 8 17 26 9 18 Table 60 ETJ 24D ETW 24D Key and...

Page 109: ...3DP RUC Version AG 95 DTS_III_ETJ 24DA Key and Indicator Mappings Function Function Function 1 Line 1 11 21 2 Line 1 12 22 3 Line 2 13 23 4 Line 2 14 24 5 15 25 6 16 26 Conference 7 17 27 Redial 8 18...

Page 110: ...NEC PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 96 Version AG Document Number G SIP3DP RUC...

Page 111: ...a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key or key indicator...

Page 112: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 98 Version AG Document Number G SIP3DP RUC Norstar M7100 Key Mappings Function 1 Hold 2 3 Table 63 M7100 Key Mappings...

Page 113: ...12 AND 24 PORT PORTICO TVA NORSTAR PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 99 Norstar M7100N Key Mappings Function 1 Hold 2 3 Table 64 M7100N Key Mappings...

Page 114: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 100 Version AG Document Number G SIP3DP RUC Norstar T7100 Key Mappings Function 1 Hold 2 3 Table 65 T7100 Key Mappings...

Page 115: ...nctions are on separate buttons The T7208 button labelled Handsfree Mute in the Mappings table below is Handsfree only If used as a Mute button calls may be inadvertently dropped Key and Indicator Map...

Page 116: ...and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1 8 4 Line 2 9 5 Line 2 10 Message Waiting Table 67 M7310 Key and Indicator Mappings Function Function 1 Conf...

Page 117: ...and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1 8 4 Line 2 9 5 Line 2 10 Message Waiting Table 69 M7310N Key and Indicator Mappings Function Function 1 Con...

Page 118: ...the Mappings table below is Handsfree only If used as a Mute button calls may be inadvertently dropped Key and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1...

Page 119: ...16E Key and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 9 2 Line 1 10 3 Line 1 11 4 Line 2 12 5 Line 2 13 Message Waiting 6 14 Redial 7 15 Transfer 8 16 Conference Table 73 T731...

Page 120: ...nd Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 9 17 2 Line 1 10 18 3 Line 1 11 19 4 Line 2 12 Message Waiting 20 5 Line 2 13 Redial 21 6 14 Transfer 22 7 15 Conference 23 8 16 2...

Page 121: ...dicator Mappings Key Mappings Function Function Function 1 Handsfree Mute 9 17 2 Line 1 10 18 3 Line 1 11 19 4 Line 2 12 Message Waiting 20 5 Line 2 13 Redial 21 6 14 Transfer 22 7 15 Conference 23 8...

Page 122: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 108 Version AG Document Number G SIP3DP RUC...

Page 123: ...table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been...

Page 124: ...G SIP3DP RUC Panasonic VB 41200 This phone functions differently from other Panasonic phone types If you press the On Off button while on a call you must replace the handset before you will be able t...

Page 125: ...nt Number G SIP3DP RUC Version AG 111 Panasonic VB 44210 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 4 Line 2 2 Line 1 5 3 Line 2 6 Table 80 VB44210 Key and Indicator Mappings F...

Page 126: ...Document Number G SIP3DP RUC Panasonic VB 44220 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 82 VB44220 Key and Indicator Map...

Page 127: ...asonic VB 44223 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 84 VB44223 Key and Indicator Mappings Function Function Function...

Page 128: ...Panasonic VB 44224 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 86 VB44224 Key and Indicator Mappings Function Function 1 8 2...

Page 129: ...nic VB 44225 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 88 VB44225 Key and Indicator Mappings Function Function Function 1 M...

Page 130: ...3DP RUC Panasonic VB 44230 Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7 15 23 8 16 24 Table 90 VB4423...

Page 131: ...3 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7 15 23 8 16 24 Table 92 VB44233 Key and Indicator Mappings Funct...

Page 132: ...PANASONIC PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 118 Version AG Document Number G SIP3DP RUC...

Page 133: ...to any other valid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys n...

Page 134: ...1 Line 1 8 Line 8 15 Line 11 2 Line 2 9 Handsfree Mute 16 Line 12 3 Line 3 10 Release 17 Line 13 4 Line 4 11 Redial 18 Hold 5 Line 5 12 Conference Transfer 19 Message Waiting 6 Line 6 13 Line 9 7 Lin...

Page 135: ...ne 21 4 Line 4 16 Line 12 28 Line 22 5 Line 5 17 Line 13 29 Line 23 6 Line 6 18 Hold 30 Line 24 7 Line 7 19 Message Waiting 31 Line 25 8 Line 8 20 Line 14 32 Line 26 9 Handsfree Mute 21 Line 15 33 Lin...

Page 136: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 98 Optipoint 50...

Page 137: ...e Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12...

Page 138: ...pings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 102 Optipoint 500...

Page 139: ...ment Number G SIP3DP RUC Version AG 125 Optipoint 500 Entry Key and Indicator Mappings Function Function 1 Line 1 5 Handsfree Mute 2 Line 2 6 Release 3 Hold 7 Redial 4 Message Waiting 8 Conference Tra...

Page 140: ...pings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 105 Optipoint 500...

Page 141: ...Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12 2...

Page 142: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 109 Optiset Adv...

Page 143: ...e Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12...

Page 144: ...130 Version AG Document Number G SIP3DP RUC Optiset E Basic Key and Indicator Mappings Function Function 1 Line 1 5 Handsfree Mute 2 Line 2 6 Release 3 Hold 7 Redial 4 Message Waiting 8 Conference Tra...

Page 145: ...TVA SIEMENS PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 131 Optiset E Entry Key and Indicator Mappings Function 1 Hold 2 Redial 3 Conference Transfer Table 114 Optiset E Entry Key...

Page 146: ...Mappings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 115 Optiset E...

Page 147: ...ence Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line...

Page 148: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 119 Optiset E S...

Page 149: ...entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a white background represent k...

Page 150: ...TOSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 136 Version AG Document Number G SIP3DP RUC Toshiba DKT2004 Key and Indicator Mappings The DKT2004 does not have any programmable buttons...

Page 151: ...G SIP3DP RUC Version AG 137 Toshiba 2010 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 121 DKT2010 Key and Indicator Mappings Functio...

Page 152: ...P RUC Toshiba 2010 DADM Key and Indicator Mappings Function Function Function 1 Line 1 18 35 2 Line 1 19 36 3 Line 2 20 37 4 Line 2 21 38 5 22 39 6 23 40 7 24 41 8 25 42 9 26 43 10 27 44 11 28 45 12 2...

Page 153: ...2 AND 24 PORT PORTICO TVA TOSHIBA PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 139 Key Mappings Function 1 Menu Select 2 Menu Previous 3 Menu Next Table 124 DKT2010 DADM Key Mapping...

Page 154: ...ument Number G SIP3DP RUC Toshiba 2010 DDSS2060 DDSS2060 is a 60 button add on and needs to have its own Portico TVA port assigned in addition to the port assigned to the phone itself The 2020 DDSS206...

Page 155: ...on 1 Line 1 19 37 55 2 Line 1 20 38 56 3 Line 2 21 39 57 4 Line 2 22 40 58 5 23 41 59 6 24 42 60 7 25 43 61 8 26 44 62 9 27 45 63 10 28 46 64 11 29 47 65 12 30 48 66 13 31 49 67 14 32 50 68 15 33 51 6...

Page 156: ...IP3DP RUC Toshiba 2020 Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 15 2 Line 1 9 16 3 Line 2 10 17 4 Line 2 11 18 5 12 19 6 13 20 7 14 Table 127 DKT2020 Key and Indicat...

Page 157: ...RUC Version AG 143 Toshiba DKT2020 DADM Key and Indicator Mappings Function Function Function 1 Line 1 15 29 2 Line 1 16 30 3 Line 2 17 31 4 Line 2 18 32 5 19 33 6 20 34 7 21 35 8 22 36 9 23 37 10 24...

Page 158: ...OSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 144 Version AG Document Number G SIP3DP RUC Key Mappings Function 1 Menu Select 2 Menu Previous 3 Menu Next Table 130 DKT2020 DADM Key Mapping...

Page 159: ...SIP3DP RUC Version AG 145 Toshiba 2020 DDSS2060 DDSS2060 is a 60 button add on and needs to have its own Portico TVA port assigned in addition to the port assigned to the phone itself The 2020 DDSS206...

Page 160: ...41 61 2 Line 1 22 42 62 3 Line 2 23 43 63 4 Line 2 24 44 64 5 25 45 65 6 26 46 66 7 27 47 67 8 28 48 68 9 29 49 69 10 30 50 70 11 31 51 71 12 32 52 72 13 33 53 73 14 34 54 74 15 35 55 75 16 36 56 76 1...

Page 161: ...er G SIP3DP RUC Version AG 147 Toshiba 2510F Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 133 2510 Key and Indicator Mappings Functi...

Page 162: ...TOSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 148 Version AG Document Number G SIP3DP RUC...

Page 163: ...onsulting with the person receiving the call To do this simply complete the transfer before the receiving party answers the call To transfer a call 1 Perform a Hook Flash to activate a new line and pl...

Page 164: ...rform a another Hook Flash to reconnect with the caller You can cancel the transfer and reconnect to the transferee by performing a Hook Flash at any point after starting to dial the target number unt...

Page 165: ...then the conference will be aborted but any waiting call or call on hold will be selected in preference to returning to the original call If there is no waiting or held call then the original call wil...

Page 166: ...er2 needs to be transferred to Andrea at extension 1234 1 Perform a Hook Flash to place caller2 on hold caller1 is on hold as well You will hear a dial tone 2 Dial extension 1234 Andrea answers and ag...

Page 167: ...Accessing Broadsoft Features To access Broadsoft features 1 Lift your handset You will hear a dial tone 2 Enter the Broadsoft feature code e g 61 You will hear confirmation DTMF tone for button presse...

Page 168: ...ANALOG PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 154 Version AG Document Number G SIP3DP RUC...

Page 169: ...ual indication of the button status Figure 20 Legend General Information about P phones The following is general information about the P phone P phone audio levels are lower than other phones in a Cen...

Page 170: ...ne 3 Your phone will display TO USE PROGRAM KEY PRESS HOLD NOW Press Hold The display will go blank except for the clock Don t worry if the time is wrong Now you can program your C O features 1 Press...

Page 171: ...usted from its default level The default handsfree volume is set at the minimum and any change made to this volume during a call is not retained after the call finishes Key and Indicator Mappings Func...

Page 172: ...el The default handsfree volume is set at the minimum and any change made to this volume during a call is not retained after the call finishes Key and Indicator Mappings Key Mappings Function 1 Line 1...

Page 173: ...USER GUIDE Document Number G SIP3DP RUC Version AG 159 M5112 Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Waiting 4 Line 2 9 5 Transfer 10 T...

Page 174: ...NE USER GUIDE 160 Version AG Document Number G SIP3DP RUC M5208 Key and Indicator Mappings Function Function 1 Line 1 5 Transfer 2 Line 1 6 Conference 3 Line 2 7 Redial 4 Line 2 8 Message Waiting Tabl...

Page 175: ...SIP3DP RUC Version AG 161 M5209 The handset volume cannot be adjusted from its default level Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Wa...

Page 176: ...headset call then the local mute is activated indicator flashes allowing the handset user to listen in on the call If the mute button is pressed the handset user can then join in the conversation The...

Page 177: ...set call then the local mute is activated indicator flashes allowing the handset user to listen in on the call If the mute button is pressed the handset user can then join in the conversation The head...

Page 178: ...USER GUIDE 164 Version AG Document Number G SIP3DP RUC M5312 Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Waiting 4 Line 2 9 5 Transfer 10 T...

Page 179: ...GUIDE Document Number G SIP3DP RUC Version AG 165 M5316 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13 7 Redi...

Page 180: ...ORTICO TVA PHONE USER GUIDE 166 Version AG Document Number G SIP3DP RUC M6310 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial Table 145 M6310 K...

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