Cisco WS-C2960L-24PS-LL Installation Manual Download Page 6

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Uninstalling the Cisco Microsoft Windows USB Driver

Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver

Using the Setup.exe Program

Using the Add or Remove Programs Utility

Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver

Cisco Catalyst 2960-L Series 24-Port and 48-Port Switch Hardware Installation Guide

Contents

Summary of Contents for WS-C2960L-24PS-LL

Page 1: ...rt and 48 Port Switch Hardware Installation Guide First Published 2016 09 28 Americas Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 ...

Page 2: ...e encouraged to try to correct the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product no...

Page 3: ...nel 2 PoE Ports 3 10 100 1000 Ports 4 Console Ports 4 USB Type A Port 5 SFP Module Slots 5 LEDs 6 System LED 7 Modes for Port LEDs 7 PoE LED 7 Console LEDs 8 Port LEDs 8 Rear Panel 8 Internal Power Supply 10 Security Slot 10 Network Configurations 11 C H A P T E R 2 Switch Installation 13 Safety Warnings 13 Box Contents 16 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installati...

Page 4: ...alling an SFP Module 28 Removing an SFP Module 30 Connecting to SFP Modules 30 Connecting to Fiber Optic SFP Modules 30 Connecting to 1000BASE T SFP 31 10 100 1000 PoE and PoE Port Connections 33 10 100 1000 Port Connections 34 Auto MDIX Connections 34 C H A P T E R 3 Troubleshooting 35 Diagnosing Problems 35 Switch POST Results 35 Switch LEDs 35 Switch Connections 35 Bad or Damaged Cable 35 Ether...

Page 5: ...Pinouts 48 Console Port Adapter Pinouts 49 A P P E N D I X C Configuring the Switch 51 Configuring the Switch Using the Configuration Setup Wizard 51 Quick Setup Accessing the Configuration Setup Wizard 51 Completing the Configuration Setup Wizard 52 Configuring the Switch Using the CLI 52 Accessing the CLI Through the Console Port 52 Connecting the RJ 45 Console Port 53 Connecting the USB Console...

Page 6: ...soft Windows XP and 2000 USB Driver 55 Using the Setup exe Program 55 Using the Add or Remove Programs Utility 56 Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver 56 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide vi Contents ...

Page 7: ...old font bold font Document titles new or emphasized terms and arguments for which you supply values are in italic font Italic font Terminal sessions and information the system displays appear in courier font Courier font Bold Courier font indicates text that the user must enter Bold Courier font Elements in square brackets are optional x An ellipsis three consecutive nonbolded periods without spa...

Page 8: ...ote Notes contain helpful suggestions or references to material not covered in the manual Note Means the following information will help you solve a problem Tip Means reader be careful In this situation you might do something that could result in equipment damage or loss of data Caution Means the described action saves time You can save time by performing the action described in the paragraph Time...

Page 9: ...thly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com c en us td docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service a...

Page 10: ...Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide x Preface Obtaining Documentation and Submitting a Service Request ...

Page 11: ...h up to 370W of PoE budget and Persistent PoE Fanless operation with operational temperature up to 45 C for deployment outside the wiring closet Reduced power consumption and advanced energy management RJ 45 and USB Mini Type B console ports USB Type A port supports file system Switch Models page 1 Front Panel page 2 Rear Panel page 8 Network Configurations page 11 Switch Models Table 1 Cisco Cata...

Page 12: ...ts PoE budget of 370W four 1 Gigabit Ethernet small form factor pluggable SFP module uplink slots Lan Lite WS C2960L 48PS LL Front Panel This section describes the front panel components of a 24 port and 48 port Cisco Catalyst 2960 L switch 24 or 48 downlink ports of one of these types 10 100 1000 10 100 1000 PoE SFP ports USB Type A connectors USB mini Type B console port RJ 45 console port LEDs ...

Page 13: ... port 3 48 10 100 1000 PoE ports The yellow color marking around the ports indicates that the switch is a PoE switch Note 4 PoE Ports The ports provide PoE support for devices compliant with IEEE 802 3af and IEEE 802 3at and also provide PoE support for Cisco IP Phones and Cisco Aironet Access Points The PoE switch ports are Power Source equipment PSE and Power Device PD capable and source power t...

Page 14: ...ux do not require special drivers The 4 pin mini Type B connector resembles the 5 pin mini Type B connectors They are not compatible Use only the 5 pin mini Type B This illustration shows a 5 pin mini Type B USB port Figure 3 USB Mini Type B Port With the Cisco Windows USB device driver you can connect and disconnect the USB cable from the console port without affecting Windows HyperTerminal opera...

Page 15: ...access to the flash device read write erase and copy as well as the ability to format the flash device with a FAT file system SFP Module Slots The switch has four 1 Gigabit SFP module slots The SFP slots support only the SFP modules For Cisco SFP modules documentation including compatibility matrixes refer to this URL http www cisco com en US products hw modules ps5455 products_device_support_tabl...

Page 16: ...ty and performance Figure 4 Switch LEDs PoE LED 1 4 SYST LED system 1 Console LED 5 STAT LED status 2 Port LEDs 6 SPEED LED 3 1 Only on switch models that support PoE Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 6 Product Overview LEDs ...

Page 17: ... port operating speed 10 100 or 1000 Mb s Port speed SPEED The PoE status PoE port power PoE PoE LED Even if the PoE mode is not selected the LED shows PoE problems when they are detected The PoE LED is only on the switches that support PoE Description Color PoE mode is not selected Off PoE mode is selected Ports are functioning correctly Green PoE mode is not selected At least one of the 10 100 o...

Page 18: ...hut down Off Link present but is not sending or receiving data Green Activity Port is sending or receiving data Currently this is not supported for SFP ports Note Blinking green Link fault Error frames can affect connectivity and errors such as excessive collisions CRC errors and alignment and jabber errors are monitored for link faults Currently this is not supported for SFP ports Note Alternatin...

Page 19: ... the optional power cord retainer 3 Security Slot 1 An AC power connector 2 Figure 6 Rear Panel of a PoE Switch A loop for the optional power cord retainer 3 Security Slot 1 Heat sink fins 4 An AC power connector 2 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 9 Product Overview Rear Panel ...

Page 20: ... power supply is 50Hz 60Hz Plug the AC power cord into the AC power connector and into an AC power outlet Security Slot The switches have security slots on the rear panel You can install an optional cable lock such as the type that is used to secure a laptop computer to secure the switch Figure 7 Switch Rear Panel Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide ...

Page 21: ...ration concepts and examples of using the switch to create dedicated network segments and interconnecting the segments through Fast Ethernet and Gigabit Ethernet connections Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 11 Product Overview Network Configurations ...

Page 22: ...Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 12 Product Overview Network Configurations ...

Page 23: ... Modules page 28 Connecting to SFP Modules page 30 10 100 1000 PoE and PoE Port Connections page 33 10 100 1000 Port Connections page 34 Safety Warnings This section includes the warning statements relating to basic installation Read this section before you start the installation procedure Before working on equipment that is connected to power lines remove jewelry including rings necklaces and wat...

Page 24: ...n the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Class 1 laser product Statement 1008 Warning This unit is intended for installation in restricted access ...

Page 25: ...h electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 Warning Voltages that present a shock hazard may exist on Power over Ethernet PoE circuits if interconnections are made using uninsulated exposed m...

Page 26: ...lyst 2960 L switch Figure 8 Box Contents of a 24 Port and 48 Port Cisco Catalyst 2960 L Switch Four Number 10 Phillips pan head screws 48 0627 01 8 24 port and 48 port Cisco Catalyst 2960 L switch 1 Four Number 8 Phillips flat head screws 48 2927 01 9 AC power cord 2 One black Phillips machine screw 48 0654 01 10 Four rubber mounting feet 51 0089 3 Cisco Catalyst 2960 L Series 24 Port and 48 Port ...

Page 27: ... the cabling is safely away from other devices that might damage the cables Airflow around the switch and through the vents is unrestricted Temperature around the unit does not exceed 113 F 45 C If the switch is installed in a closed or multirack assembly the temperature around it might be greater than normal room temperature Humidity around the switch does not exceed 90 percent Altitude at the in...

Page 28: ...pport representative if your switch fails POST After a successful POST unplug the power cord from the switch and install the switch in a rack on a wall on a table or on a shelf Installing the Switch Rack Mounting Installation in other than 19 inch racks requires a bracket kit not included with the switch To prevent bodily injury when mounting or servicing this unit in a rack you must take special ...

Page 29: ...n order the optional brackets from your Cisco sales representative Figure 9 Rack Mounting Brackets 23 inch brackets 3 19 inch brackets 1 24 inch brackets 4 ETSI brackets 2 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 19 Switch Installation Rack Mounting ...

Page 30: ...ng side of the bracket to each side of the switch Figure 10 Attaching 19 inch Brackets to a 24 Port and 48 Port Cisco Catalyst 2960 L Switch Mid mounting position 3 Front mounting position 1 Rear mounting position 4 Number 8 Phillips flat head screws 2 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 20 Switch Installation Rack Mounting ...

Page 31: ...e screws to attach the brackets to the rack Step 2 Use the black Phillips machine screw to attach the cable guide to the left or right bracket Figure 11 Mounting the Switch in a Rack Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 21 Switch Installation Rack Mounting ...

Page 32: ...Front mounting position 3 Wall Mounting Read the wall mounting instructions carefully before beginning installation Failure to use the correct hardware or to follow the correct procedures could result in a hazardous situation to people and damage to the system Statement 378 Warning Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 22 Switch Installation Wall Mount...

Page 33: ...Brackets for Wall Mounting Number 8 phillips flat head screws 48 2927 01 1 Mounting on a Wall For the best support of the switch and cables make sure that the switch is attached securely to wall studs or to a firmly attached plywood mounting backboard Mount the switch with the front panel facing down Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 23 Switch Inst...

Page 34: ...ing safety regulations wall mount the switch with its front panel facing down Caution Figure 13 Mounting on a Wall User supplied screws for example you can use 6 wood screws with a washer head 1 inch long 1 When you complete the switch installation see After Switch Installation on page 25 for information on switch configuration Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Insta...

Page 35: ...Configuration Setup wizard to enter the initial switch configuration For more information see Quick Setup Accessing the Configuration Setup Wizard on page 51 Install the power cord retainer optional Connect to the front panel ports Related Topics Installing the Power Cord Retainer Optional Installing an SFP Module on page 28 10 100 1000 PoE and PoE Port Connections on page 33 Installing the Power ...

Page 36: ...d the loop on the switch Figure 14 Inserting the Retainer Through the Lanced Loop Sleeve for thinner power cords 3 AC power cord 1 Loop 4 Power cord retainer 2 Step 3 Slide the retainer through the first latch Figure 15 Sliding the Retainer Through the Latch Latch 3 AC power cord 1 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 26 Switch Installation Installing...

Page 37: ...ional Use the small sleeve for thin power cords Use the small sleeve to provide greater stability for thin cords Detach the sleeve and slide it over the power cord Figure 17 Sleeve Around the Power Cord AC power cord 2 Sleeve for thin power cords 1 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 27 Switch Installation Installing the Power Cord Retainer Optional ...

Page 38: ...tion that shipped with your device Installing an SFP Module Before You Begin When installing SFP modules observe these guidelines Do not remove the dust plugs from the modules or the rubber caps from the fiber optic cable until you are ready to connect the cable The plugs and caps protect the module ports and cables from contamination and ambient light To prevent ESD damage follow your normal boar...

Page 39: ... clasp latch move it to the open unlocked position Step 4 Align the module in front of the slot opening and push until you feel the connector snap into place Step 5 If the module has a bale clasp latch close it Step 6 For fiber optic SFP modules remove the dust plugs and save Step 7 Connect the SFP cables Figure 19 Installing an SFP Module Related Topics After Switch Installation on page 25 Cisco ...

Page 40: ...instrument to open the latch Step 5 Grasp the SFP module and carefully remove it from the module slot Step 6 Place the module in an antistatic bag or other protective environment Connecting to SFP Modules Connecting to Fiber Optic SFP Modules Class 1 laser product Statement 1008 Warning Do not remove the rubber plugs from the SFP module port or the rubber caps from the fiber optic cable until you ...

Page 41: ...the port LED turns green If the LED is off the target device might not be turned on there might be a cable problem or there might be problem with the adapter installed in the target device Connecting to 1000BASE T SFP When connecting to a 1000BASE T device be sure to use a four twisted pair Category 5 or higher cable The automatic medium dependent interface crossover auto MDIX feature is enabled b...

Page 42: ...e the port status LED The LED turns green when the switch and the other device have an established link The LED turns amber while the STP discovers the network topology and searches for loops This process takes about 30 seconds and then the port LED turns green If the LED is off the other device might not be turned on there might be a cable problem or there might be a problem with the adapter in t...

Page 43: ... and Category 6 cables can store high levels of static electricity Always ground the cables to a suitable and safe earth ground before connecting them to the switch or other devices Caution Noncompliant cabling or powered devices can cause a PoE port fault Use only standard compliant cabling to connect Cisco prestandard IP Phones and wireless access points IEEE 802 3af or 802 3at PoE compliant dev...

Page 44: ...he switch With autonegotiation the switch port configurations change to operate at the speed of the attached device If the attached device does not support autonegotiation you can manually set the switch interface speed and duplex parameters With auto MDIX the switch detects the required cable type for copper Ethernet connections and configures the interface accordingly If auto MDIX is disabled us...

Page 45: ...e usually fatal Contact your Cisco technical support representative if your switch does not pass POST Note Switch LEDs If you have physical access to the switch look at the port LEDs for troubleshooting information about the switch See the LED section for a description of the LED colors and their meanings Switch Connections Bad or Damaged Cable Always examine the cable for marginal damage or failu...

Page 46: ... determine if a crossover cable was used when a straight through was required or the reverse Enable auto MDIX on the switch or replace the cable Link Status Verify that both sides have link A single broken wire or a shutdown port can cause one side to show link even though the other side does not have link A port LED that is on does not guarantee that the cable is fully functional The cable might ...

Page 47: ...ou must remove any cable or device that causes a PoE fault Caution SFP Module Use only Cisco SFP modules in the switch Each Cisco module has an internal serial EEPROM that is encoded with security information This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch Inspect the SFP module Exchange the suspect module with a known good modu...

Page 48: ...between a switch and a router or between the switch and a workstation or server Mismatches can happen when manually setting the speed and duplex or from autonegotiation issues between the two devices To maximize switch performance and to ensure a link follow one of these guidelines when changing the duplex or the speed settings Let both ports autonegotiate both speed and duplex Manually set the sp...

Page 49: ...tch Serial Number If you contact Cisco Technical Assistance you need to know the switch serial number You can also use the show version privileged EXEC command to see the switch serial number Figure 22 Serial Number Location PID number 3 MAC address 1 Serial number 4 CLEI code 2 Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 39 Troubleshooting Finding the Switc...

Page 50: ...Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 40 Troubleshooting Finding the Switch Serial Number ...

Page 51: ...o Catalyst 2960L 24PS LL 7 21 lbs 3 27 kg Cisco Catalyst 2960L 48TS LL 10 25 lbs 4 65 kg Cisco Catalyst 2960L 48PS LL Weight 1 73 x 9 45 x 17 5 in 4 4 x 24 x 44 5 cm Cisco Catalyst 2960L 24TS LL 1 73 x 10 45 x 17 5 in 4 4 x 26 5 x 44 5 cm Cisco Catalyst 2960L 24PS LL 1 73 x 9 45 x 17 5 in 4 4 x 24 x 44 5 cm Cisco Catalyst 2960L 48TS LL 1 73 x 11 5 x 17 5 in 4 4 x 29 2 x 44 5 cm Cisco Catalyst 2960...

Page 52: ...t the operating temperature should not exceed 40 C Up to 10000 feet the operating temperature should not exceed 35 C Power Requirements Power Requirements 110 to 220 VAC autoranging 0 27 to 0 41 A 50 to 60 Hz Cisco Catalyst 2960L 24TS LL 1 14 to 2 25 A 50 to 60 Hz Cisco Catalyst 2960L 24PS LL 0 42 to 0 68 A 50 to 60 Hz Cisco Catalyst 2960L 48TS LL 2 17 to 3 83 A 50 to 60 Hz Cisco Catalyst 2960L 48...

Page 53: ...24 11 NA NA 26W Cisco Catalyst 2960L 24TS LL 233 71 195W 246W 33W Cisco Catalyst 2960L 24PS LL 44 1 NA NA 44W Cisco Catalyst 2960L 48TS LL 465 8 370W 496W 83W Cisco Catalyst 2960L 48PS LL Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 43 Technical Specifications PoE Power Consumption ...

Page 54: ...Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 44 Technical Specifications PoE Power Consumption ...

Page 55: ...pecifications page 45 Cables and Adapters page 46 Connector Specifications 10 100 1000 Ports Including PoE All 10 100 1000 ports use standard RJ 45 connectors and Ethernet pinouts Figure 23 10 100 1000 Port Pinouts Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 45 ...

Page 56: ...onnector Figure 26 Copper SFP Module LC Connector Cables and Adapters SFP Module Cables For cabling specifications refer to the following notes Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 46 Connector and Cable Specifications SFP Module Connectors ...

Page 57: ...ble and the cable must not exceed the stipulated cable length Copper 1000BASE T SFP module transceivers use standard four twisted pair Category 5 cable at lengths up to 328 feet 100 meters Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 47 Connector and Cable Specifications SFP Module Cables ...

Page 58: ...r Twisted Pair Semi Cross Cable Schematic Figure 29 Two Twisted Pair Straight Through Cable Schematic Figure 30 Two Twisted Pair Crossover Cable Schematic Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 48 Connector and Cable Specifications Cable Pinouts ...

Page 59: ...he RS 232 console port uses an 8 pin RJ 45 connector Use an RJ 45 to DB 9 adapter cable to connect the switch console port to a console PC You need to provide a RJ 45 to DB 25 female DTE adapter to connect the switch console port to a terminal Table 3 Console Port Signaling with a DB 9 Adapter Console Device RJ 45 to DB 9 Terminal Adapter Switch Console Port DTE Signal DB 9 Pin Signal CTS 8 RTS DS...

Page 60: ...ing with a DB 25 Adapter Console Device RJ 45 to DB 25 Terminal Adapter Switch Console Port DTE Signal DB 25 Pin Signal CTS 5 RTS DSR 6 DTR RxD 3 TxD GND 7 GND GND 7 GND TxD 2 RxD DTR 20 DSR RTS 4 CTS Cisco Catalyst 2960 L Series 24 Port and 48 Port Switch Hardware Installation Guide 50 Connector and Cable Specifications Console Port Adapter Pinouts ...

Page 61: ... PC to the device using Bluetooth In your Web browser enter the IP address 172 16 0 1 Enter the following default credentials username cisco password cisco and press Enter Note Procedure Step 1 Verify that no devices are connected to the switch Initially the switch acts as a DHCP server If your PC has a static IP address before you begin you should change your PC settings to temporarily use DHCP S...

Page 62: ...e with the minimum configuration required to enable traffic to pass through the network To achieve this you must complete the following setup tasks as you proceed with the Configuration Setup Wizard Basic Device Settings Interfaces Layer 3 Settings Advanced Device Settings For more information on the configuration steps involved in completing the Configuration Setup Wizard see User Guide for Cisco...

Page 63: ...etup prompt Connecting the USB Console Port Procedure Step 1 If you are connecting the switch USB console port to a Windows based PC for the first time install the USB driver See Installing the Cisco Microsoft Windows USB Device Driver on page 54 Figure 32 Connecting the USB Console Cable to the Switch Step 2 Connect a USB cable to the PC USB port Connect the other end of the cable to the switch m...

Page 64: ...load the driver file from the Cisco com site for downloading the switch software Note Step 2 If using 32 bit Windows XP double click the setup exe file in the Windows_32 folder If using 64 bit Windows XP double click the setup x64 exe file in the Windows_64 folder Step 3 The Cisco Virtual Com InstallShield Wizard begins Step 4 The Ready to Install the Program window appears Click Install Step 5 Th...

Page 65: ...le in the Windows_32 folder If using 64 bit Windows Vista or Windows 7 double click the setup x64 exe file in the Windows_64 folder Step 3 The Cisco Virtual Com InstallShield Wizard begins Click Next Step 4 The Ready to Install the Program window appears Click Install If a User Account Control warning appears click Allow I trust this program to proceed Note Step 5 The InstallShield Wizard Complete...

Page 66: ...tenance window appears select the Remove radio button Click Next Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver Before You Begin Disconnect the switch console terminal before uninstalling the driver Procedure Step 1 Run setup exe for Windows 32 bit or setup x64 exe for Windows 64bit Click Next Step 2 The InstallShield Wizard for Cisco Virtual Com appears Click Next Step 3 ...

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