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Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide

OL-9137-02

Chapter 2 Preparing to Install the Cisco Wide Area Application Engine

Safety Guidelines

•

Do not extend more than one device out of the rack at the same time.

•

Remove the rack doors and side panels to provide easier access during
installation.

•

Connect the device to a properly grounded outlet.

•

Do not overload the power outlet when installing multiple devices in the rack.

•

Do not place any object weighing more than 110 lb (50 kg) on top of
rack-mounted devices.

Summary of Contents for WAE-512

Page 1: ...stems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide Text Part Number OL 9137 02 ...

Page 2: ... OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCVP the Cisco logo and Welcome to the Human Network are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certif...

Page 3: ...ation xiv Documentation Feedback xiv Cisco Product Security Overview xv Reporting Security Problems in Cisco Products xvi Obtaining Technical Assistance xvi Cisco Technical Support Documentation Website xvii Submitting a Service Request xvii Definitions of Service Request Severity xviii Obtaining Additional Publications and Information xix C H A P T E R 1 Introducing the Cisco Wide Area Applicatio...

Page 4: ...Inline Network Adapter Cabling Requirements 1 17 Installation Scenarios and Cabling Examples for Fast Ethernet Connections 1 20 C H A P T E R 2 Preparing to Install the Cisco Wide Area Application Engine 2 1 Safety Warnings 2 1 Safety Guidelines 2 4 General Precautions 2 4 Protecting Against Electrostatic Discharge 2 6 Rack Installation Safety Guidelines 2 6 C H A P T E R 3 Installing the Cisco Wi...

Page 5: ...talling DIMMs 4 6 Working with Hard Disk Drives 4 10 Installing SATA Hard Disk Drives 4 11 Installing an SAS Hard Disk Drive 4 13 Completing the Installation 4 15 A P P E N D I X A Technical Specifications A 1 Appliance Specifications A 1 Adapter Specifications A 4 A P P E N D I X B Troubleshooting the System Hardware B 1 Checking the Basics B 1 Checking Connections and Switches B 2 A P P E N D I ...

Page 6: ...n Guide OL 9137 02 Corrosion C 4 Electrostatic Discharge C 4 Electromagnetic and Radio Frequency Interference C 4 Magnetism C 5 Power Source Interruptions C 6 Using Power Protection Devices C 7 Surge Protectors C 7 Line Conditioners C 7 Uninterruptible Power Supplies C 7 I N D E X ...

Page 7: ...page vii Audience page viii Organization page viii Conventions page ix Related Documentation page xi Obtaining Documentation page xiii Documentation Feedback page xiv Cisco Product Security Overview page xv Obtaining Technical Assistance page xvi Obtaining Additional Publications and Information page xix Purpose This installation guide explains how to prepare your site for installation how to inst...

Page 8: ...sic networking principles and router configuration especially web page protocols Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Organization This guide includes the following chapters Chapter Title Description Chapter 1 Introducing the Cisco Wide Area Application Engine Describes the physical properties of the WAE applianc...

Page 9: ...e grouped in brackets and separated by vertical bars string A nonquoted set of characters Do not use quotation marks around the string or the string will include the quotation marks Chapter 4 Installing Hardware Options Describes how to remove and replace the hard disk drives memory options and adapters Appendix A Technical Specifications Describes the functional specifications for the hardware mo...

Page 10: ...beled Control for example the key combination D in a screen display means hold down the Control key while you press the D key Nonprinting characters such as passwords are in angle brackets Default responses to system prompts are in square brackets An exclamation point or a pound sign at the beginning of a line of code indicates a comment line Notes cautionary statements and safety warnings use the...

Page 11: ...e different software installations Cisco Wide Area Application Services software WAAS Cisco Wide Area File System WAFS software and Cisco Application and Content Networking System ACNS software When WAAS software is installed the WAE appliance can function as either a Central Manager or as an Application Acceleration Engine When ACNS software is installed the WAE appliance functions as a Content E...

Page 12: ...FS Benchmark Tool for Microsoft Office Applications Installation and Configuration Note The ACNS software document set includes the following documents Release Notes for Cisco ACNS Software Cisco ACNS Software Upgrade and Maintenance Guide Release 5 x Cisco ACNS Software Configuration Guide for Locally Managed Deployments Cisco ACNS Software Configuration Guide for Centrally Managed Deployments Ci...

Page 13: ...rature are available in the Product Documentation DVD package which may have shipped with your product The Product Documentation DVD is updated regularly and may be more current than printed documentation The Product Documentation DVD is a comprehensive library of technical product documentation on portable media The DVD enables you to access multiple versions of hardware and software installation...

Page 14: ...om users Cisco direct customers can order documentation from the Ordering tool http www cisco com en US partner ordering Instructions for ordering documentation using the Ordering tool are at this URL http www cisco com univercd cc td doc es_inpck pdi htm Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters Cal...

Page 15: ...rtal at this URL http www cisco com en US products products_security_vulnerability_policy ht ml From this site you can perform these tasks Report security vulnerabilities in Cisco products Obtain assistance with security incidents that involve Cisco products Register to receive security information from Cisco A current list of security advisories and notices for Cisco products is available at this...

Page 16: ...mergency you can also reach PSIRT by telephone 1 877 228 7302 1 408 525 6532 Tip We encourage you to use Pretty Good Privacy PGP or a compatible product to encrypt any sensitive information that you send to Cisco PSIRT can work from encrypted information that is compatible with PGP versions 2 x through 8 x Never use a revoked or an expired encryption key The correct public key to use in your corre...

Page 17: ...ication CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support Documentation website by clicking the Tools Resources link under Documentation Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alert...

Page 18: ...contacts go to this URL http www cisco com techsupport contacts Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situatio...

Page 19: ...Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet Internet Protocol Journal is a...

Page 20: ...d Information xx Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 World class networking training is available from Cisco You can view current offerings at this URL http www cisco com en US learning index html ...

Page 21: ...lowing sections Introduction page 1 1 Software Functional Description page 1 4 Hardware Features page 1 6 Introduction The Wide Area Application Engines WAE 512 and WAE 612 support three different software installations that provide a comprehensive set of services for the remote office Cisco Wide Area Application Services WAAS software Cisco Wide Area File System WAFS software and Cisco Applicatio...

Page 22: ... as either a Central Manager or as an Application Acceleration Engine When ACNS software is installed the WAE appliance functions as a Content Engine or one of the other ACNS device modes Content Router or Content Distribution Manager When WAFS software is installed the WAE appliance functions as a File Engine Figure 1 1 shows the WAE 512 and Figure 1 2 shows the WAE 612 Figure 1 1 WAE 512 Front V...

Page 23: ...The WAE appliance has an integrated dual port Ethernet controller which supports 10BASE T 100BASE TX 1000BASE TX Ethernet using RJ 45 receptacles Both Ethernet ports support autodetect speed mode and full duplex operation which enable simultaneous transmission and reception of data on the Ethernet LAN WAE 512 and 612 models that are operating with ACNS software support an MPEG A V decoder adapter ...

Page 24: ...AE appliance functions as either a WAAS Central Manager or a WAAS Application Acceleration Engine The WAAS Central Manager provides a graphical user interface to monitor and configure all Acceleration Engines The WAAS Acceleration Engine is deployed in remote branch offices and in the data center to accelerate TCP applications that access data across the network The Application Acceleration Engine...

Page 25: ...talled the WAE appliance functions as a Content Distribution Manager Content Engine or Content Router The Content Distribution Manager provides a graphical user interface to manage registered Content Engines and Content Routers The ACNS solution addresses the need to distribute and receive high bandwidth media rich content across the Internet or an intranet without performance losses or content de...

Page 26: ...e functions as a File Engine The File Engine is an Internet file delivery device that provides the following file based services Segment level file and metadata caching Protocol specific latency reduction WAN transport level optimization Policy based prepositioning Global locking and coherency Native end to end CIFS NFS support Web based centralized control and management Branch file server replac...

Page 27: ...on Table 1 1 Front Panel Control Buttons Item Description Power control button Powers up the device You might need to use a pen or the end of a straightened paper clip to press the button Reset button Resets the device and runs the power on self test POST You might need to use a pen or the end of a straightened paper clip to press the button Note This is a hardware reset button and does not restor...

Page 28: ...d on Content Engine models 4 System error 5 CD ROM drive activity Table 1 2 Front Panel LEDs LED Color State Description Power Green On Power is flowing to the device Flashing The device is in standby mode Hard disk drive activity Green Flashing The associated hard disk drive is in use System error Amber On A system error has occurred CD ROM drive activity Green On The CD ROM drive is in use Figur...

Page 29: ...n Ethernet 1 transmit receive activity Green On There is an active link connection on the 10 100 1000BASE T interface for Ethernet port 1 Ethernet 1 speed Green On The speed of the Ethernet LAN is 1000BASE TX Off The speed of the Ethernet LAN is 10BASE T 100BASE TX Ethernet 2 transmit receive activity Green On There is an active link connection on the 10 100 1000BASE T interface for Ethernet port ...

Page 30: ...elephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statement 1021 Figure 1 7 shows the location of the WAE back panel connectors and receptacles Figure 1 7 WAE 512 and WAE 612 Back Panel Connectors and Receptacles 5 6 7 8 9 4 3 1 2 151925 1 AC power receptacle 2...

Page 31: ...rmal operation use the serial console port Table 1 4 describes the back panel ports and receptacles Table 1 4 Back Panel Ports and Connectors Item Description AC power receptacle The AC power cord connects to this plug Ethernet 1 port This 10 100 1000BASE T port is autosensing with full duplex capability it connects your device to the Ethernet LAN Ethernet 2 port This 10 100 1000BASE T port is aut...

Page 32: ...net port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the back of the device Note The 100BASE TX 1000BASE TX Ethernet standard requires that the cabling in the network be Category 5 or higher Figure 1 8 shows the pin number assignments for the Ethernet RJ 45 port Figure 1 8 Ethernet Port Connector 1 8 Link LED green Activity LED green 83195 Serial Port Co...

Page 33: ...d video input output port Figure 1 10 shows the following five connectors for the audio and video input output port 3 BNC connectors for YUV RGB and composite video output Mini XLR 8 pin connector for Sony Philips Digital Interface S PDIF and analog stereo audio output Mini XLR 8 pin connector for video graphics array VGA output Figure 1 10 Video Input Output Connectors 83288 Table 1 5 provides th...

Page 34: ...Ground 3 Hsync 4 Blue 5 Ground 6 Red 7 Green 8 Ground Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features 1 14 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 Inline Network Adapter Description This section describes the following features of the WAE inline network adapter Form and Function Ports and LED Indicators Inline Network Ada...

Page 35: ...rts See Figure 1 11 Figure 1 11 Inline Network Adapter 159701 The Cisco WAE inline network adapter provides inline traffic interception capability for your appliance When your appliance is configured for inline interception mode you can set attributes to control which interfaces are to be used over which VLANs By default the adapter operates on all inline capable interfaces and VLANs You can confi...

Page 36: ...able Watch Dog Timer WDT controller You can set the time to wait after a failure event such as a power outage or a kernel crash before the unit begins to operate in mechanical bypass mode In mechanical bypass mode traffic is bridged between the LAN and WAN ports of each group Mechanical bypass mode prevents the WAE from becoming a single point of failure and allows traffic to continue to flow betw...

Page 37: ...TX Bypass Both the 100 and 1000 LEDs are on The corresponding ports are in mechanical bypass mode Inline Network Adapter Cabling Requirements Your inline network adapter ships with two types of cables crossover and straight through When you connect the WAE inline network adapter proper cabling depends on the link speed Gigabit Ethernet or Fast Ethernet and the types of devices DCE or DTE being con...

Page 38: ...ugh Switch to WAE and WAE to Router Crossover or Straight through Crossover or Straight through Switch to WAE and WAE to Switch Crossover or Straight through Crossover or Straight through Router to WAE and WAE to Router Crossover or Straight through Crossover or Straight through WAE to WAE Crossover or Straight through Some switches support automatic medium dependent interface crossover MDIX You c...

Page 39: ...h as two switches use a crossover cable When you are directly connecting two network devices that are different such as a switch and router use a straight through cable Note Because the inline network adapter has an internal crossover connection that becomes active when the InlineGroup interface is placed in mechanical bypass mode you must figure out which cable you would use to connect the two ne...

Page 40: ...onnection and use a crossover cable on the WAN side of the connection If you were connecting the two different devices directly you would use a straight through cable so use the crossover cable instead If you are connecting two switches or two similar devices use straight through cables on both the LAN and the WAN sides of the WAE inline appliance Figure 1 13 through Figure 1 15 show the cables to...

Page 41: ...bling requirements The inline network adapter has four ports that are divided into two inline groups see the Ports and LED Indicators section on page 1 16 The WAE can be physically placed inline between two distinct network paths creating redundant WAN links See Figure 1 13 Two WAEs with inline network adapters can also be installed back to back in a serial fashion between two network devices for ...

Page 42: ... Connection WAE to LAN switch using InlineGroup 1 0 Fast Ethernet LAN0 InlinePort 1 0 lan Cable type Straight through 3 Connection WAE to LAN switch using InlineGroup 1 1 Fast Ethernet LAN1 InlinePort 1 1 lan Cable type Straight through 4 Connection WAE to WAN router A using InlineGroup 1 0 Fast Ethernet WAN0 InlinePort 1 0 wan Cable type Crossover 5 Connection WAE to WAN router B using InlineGrou...

Page 43: ...n WAE 2 to WAN router Fast Ethernet WAE 2 WAN0 InlinePort 1 0 wan Cable type Crossover 1 23 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Figure 1 15 Cabling Between Two Inline WAEs 0 1 2 3 LINK ACT 100 1000 BYPASS 0 1 2 3 LINK ACT 100 1000 BYPASS 240089 WAE1 inline adapter WAE2 i...

Page 44: ...AE 1 WAN0 InlinePort 1 0 wan to WAE 2 LAN0 InlinePort 1 0 lan Cable type Crossover 3 Connection WAE 2 to WAN router Fast Ethernet WAE 2 WAN0 InlinePort 1 0 wan Cable type Crossover Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features 1 24 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 ...

Page 45: ... help protect your device from potential damage This chapter contains the following sections Safety Warnings page 2 1 Safety Guidelines page 2 4 Note Read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that came with your device before you begin the installation Safety Warnings Before you install the device observe the safety warnings in t...

Page 46: ...s unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack i...

Page 47: ...connecting cables Statement 1021 Warning This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 Warning Blank faceplates and cover panels serve three important f...

Page 48: ... is in place Statement 1075 Safety Guidelines To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the precautions in this section General Precautions Observe the following general precautions for using and working with your system Observe and follow service markings Do not service any Cisco product except as explained in your system documentation Opening o...

Page 49: ...presentative or local power company Use only approved power cables If you have not been provided with a power cable for your system or for any AC powered option intended for your system purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current...

Page 50: ... on the chassis You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your bod...

Page 51: ...delines Do not extend more than one device out of the rack at the same time Remove the rack doors and side panels to provide easier access during installation Connect the device to a properly grounded outlet Do not overload the power outlet when installing multiple devices in the rack Do not place any object weighing more than 110 lb 50 kg on top of rack mounted devices ...

Page 52: ...Chapter 2 Preparing to Install the Cisco Wide Area Application Engine Safety Guidelines 2 8 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 ...

Page 53: ...ntains the following sections Tools and Parts Required page 3 2 Installing the Cisco Wide Area Application Engine page 3 2 Connecting Cables page 3 13 Connecting Power and Booting the System page 3 15 Checking the LEDs page 3 15 Removing or Replacing a Cisco Wide Area Application Engine page 3 15 Before you begin the installation read the Regulatory Compliance and Safety Information for the Cisco ...

Page 54: ...post rack are also included in your shipping container You need the following parts and tools to install the device in a rack Flat blade screwdriver Phillips screwdriver One rack mount kit Documentation Installing the Cisco Wide Area Application Engine Place the device in the desired location You can mount it in a rack for your convenience or place it on a solid stable surface If you do not plan t...

Page 55: ... If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 3 3 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 Chapter 3 Installing the Cisco Wide Area Application Engine Installing the Cisco Wide Area Application Engine Installing the Chassis in a Two Post Rack The chassis mounts ...

Page 56: ...reading at least two screws through the bracket flanges on each side of the chassis into the corresponding holes in each side of the rack You need two people to install the chassis in the rack one person to hold the chassis and one person to secure it to the rack The inlet and exhaust ports for cooling air are located in the front and rear of the chassis respectively therefore multiple chassis can...

Page 57: ...ck the pin carriage align the pins with holes in the equipment rack mounting flange and release the pin carriage to lock the pins into the rack posts A rail adjustment bracket allows you to adjust the length of the slide rails to fit the rack See Figure 3 4 The chassis rests on the lower ledges provided by the two rails and slides in and out of the rack along the rail ledges To install the chassis...

Page 58: ...in place with your thumb Note Slide rails are marked RIGHT FRONT and LEFT FRONT for proper placement Figure 3 4 Opening the Spring Loaded Pin Carriages Left Slide Rail Shown 4 3 2 1 1 Rail adjustment bracket 2 Latch tab 3 Slider tab 4 Pin carriage Step 2 To adjust the length of the slide rail lift the release tab labeled 1 in Figure 3 5 and fully extend the rail adjustment bracket from the rear of...

Page 59: ...he mounting flange and slide rail pin bracket Pins not extended through the mounting flange and slide rail pin bracket 1 Release tab for the rail adjustment bracket 2 Latch tab Step 4 To secure the front of the slide rail to the equipment rack align the pins labeled 1 in Figure 3 6 on the front pin carriage to the front mounting flange If you adjusted the rail length push the pin carriage back tow...

Page 60: ...de rail pin bracket Step 5 Repeat these steps for the right slide rail Make sure that you attach the second slide rail at the same rack height as the first one so that the chassis will be level in the rack Step 6 To install the chassis in the rack align the chassis on the slide rails and push the chassis fully into the rack Secure the chassis to the front mounting flanges with the captive thumbscr...

Page 61: ...e thumbscrews 2 Shipping brackets Step 7 To remove the shipping bracket press on the release tab labeled 1 in Figure 3 8 as indicated on the shipping bracket and remove the shipping bracket from the slide rail Repeat this step for the other shipping bracket Store the shipping brackets for future use Note You must reinstall the shipping brackets on the slide rails before you transport the rack with...

Page 62: ... Figure 3 8 Removing the Shipping Bracket TO REMOVE BRACKET PUSH HERE AND SLIDE FOR SHIPPING PURPOSES ONLY 1 134407 1 Release tab Step 8 Attach the power cords and the Ethernet cables to the rear of the device Route the cables to the left corner of the chassis as viewed from the rear and use the cable straps to secure the cables to the slide rails See Figure 3 9 Figure 3 9 Securing the Cables 1344...

Page 63: ...as indicated in Figure 3 10 Figure 3 10 Securing the Chassis for Transporting in the Rack 134410 Move mounting screw Loosen mounting screws b If necessary disconnect the cables from the rear of the chassis then slide the chassis out of the rack six inches 150 mm c Fully extend the rail and reinsert the M6 screws in each slide rail To secure the rail tighten all screws The rails should be fully ext...

Page 64: ... 11 Attaching the Slide Rails and Chassis Using M6 Screws 134409 Installing the Chassis on a Tabletop When you install a chassis on a workbench or tabletop ensure that the surface is clean and in a safe location and that you have considered the following The chassis should be installed off the floor Dust that accumulates on the floor is drawn into the interior of the chassis by the cooling fans Ex...

Page 65: ...be drawn into the chassis Also make sure that there is adequate clearance at the front and rear of the chassis Connecting Cables To connect network and console cables to the device follow these steps Step 1 For network connections insert a Category 5 UTP cable into the Ethernet 1 or Ethernet 2 receptacle on the device back panel See Figure 3 12 Step 2 Connect the other end of the network cable to ...

Page 66: ...er receptacle 2 Mouse connector 1 Not required for normal operation Can be used for troubleshooting purposes 1 3 Keyboard connector1 4 Serial port 5 Monitor connector1 6 Ethernet 2 port connector 7 Ethernet 1 port connector 8 USB 1 port not supported 9 USB 2 port not supported Note The system software does not support the use of a keyboard or mouse PS 2 or USB However a keyboard and mouse are supp...

Page 67: ...er up all externally connected devices Step 5 Press the power control button on the front of the device The system should begin booting Once the operating system boots you are ready to initialize the basic software configuration See the Related Documentation section on page xi for a list of software configuration documents Note While the device is powering up the power LED on the front of the chas...

Page 68: ...arent to users If other devices are attached to the router the router continues sending requests to the other devices When you remove a device the pages that were cached on that device are no longer available to the router or other devices and you might see an increase in outgoing web traffic that might have otherwise been fulfilled by the device that you are removing However after a time the rout...

Page 69: ...Cover and Bezel page 4 1 Installing Adapters page 4 3 Installing DIMMs page 4 6 Working with Hard Disk Drives page 4 10 Completing the Installation page 4 15 Removing the Cover and Bezel Warning Before working on a chassis or working near power supplies unplug the power cord on AC units Statement 246 To remove the cover follow these steps Step 1 Review the information in the Safety Warnings sectio...

Page 70: ...over release button Step 4 While holding the cover release button down with your thumb lift the opposite front corner of chassis slightly with your other hand and using your free thumb slide the cover back approximately 0 5 inches 1 27 cm then lift it up and off the device Caution For proper cooling and airflow replace the cover before turning on the device Operating the device for extended period...

Page 71: ...two Peripheral Component Interconnect Extended PCI X adapter slots PCI X slot 1 is for one full height three quarter length adapter PCI X slot 2 is for one low profile half length adapter however it is not used in this device You must install supported adapters in PCI X slot 1 This slot is labeled Slot 1 on the back of the device Documentation is included with the adapter Follow the instructions i...

Page 72: ...dge and lift to remove the riser card assembly See Figure 4 2 Figure 4 2 Removing the Riser Card Assembly 151927 1 2 Front Rear 1 Riser card assembly 2 Rear edge of riser card Step 6 Place the riser card assembly on a flat static protective surface Step 7 Remove the expansion slot cover for Slot 1 See Figure 4 3 Note PCI expansion slot covers must be installed on all vacant slots This maintains th...

Page 73: ... Installing Hardware Options Installing Adapters Figure 4 3 Installing the Adapter in the Riser Card Assembly 151928 1 2 3 4 5 6 7 1 Expansion slot bracket 2 Adapter 3 Adapter support bracket 4 PCI X expansion slot 1 5 Riser card assembly 6 PCI X expanison slot 2 not supported 7 Riser card connectors ...

Page 74: ...on slot in the riser card assembly and then press the adapter firmly into the expansion slot Step 11 Reinstall the riser card Make sure that the riser card is fully seated in the riser card connectors on the system board Step 12 If you have other hardware options to install do so now otherwise go to the Completing the Installation section on page 4 15 Installing DIMMs Adding memory to your device ...

Page 75: ... the module installed in DIMM connector 1 Install the next module in DIMM connector 3 The third and fourth DIMMs must be installed as a pair in DIMM connectors 2 and 4 When you install or remove DIMMs the WAE appliance automatically detects the new DIMM configuration and no save in the BIOS is required Figure 4 4 shows the location of the system board connectors for installing DIMMs Figure 4 4 Sys...

Page 76: ...p 2 Power off the device and peripheral devices Disconnect the power cord and then disconnect all external cables Remove the cover See the Removing the Cover and Bezel section on page 4 1 for details Step 3 Touch the static protective package that contains the DIMM to any unpainted metal surface on the device and then remove the DIMM from the package Step 4 Install the DIMM a Open the retaining cl...

Page 77: ... install do so now otherwise go to the Completing the Installation section on page 4 15 Working with Hard Disk Drives This section describes how to install a hard disk drive in the Wide Area Application Engine WAE The WAE 512 requires simple swap Serial Advanced Technology Attachment II SATA hard disk drives and the WAE 612 accepts Serial Attached SCSI SAS hard disk drives or hot swap SATA hard di...

Page 78: ... supports hot swappable SATA hard disk drives however you must be running WAAS 4 0 13 or a later version to obtain the software support for hot swapping If you are running a WAAS version prior to 4 0 13 we recommend that you power down your WAE 612 when swapping or installing new hard disk drives To install an SATA hard disk drive in a bay follow these steps Step 1 Inspect the new drive for any si...

Page 79: ... Figure 4 6 shows that disk00 is being inserted into the left drive bay in the WAE 512 Step 8 If you have other options to install do so now otherwise go to the Completing the Installation section on page 4 15 Figure 4 6 Installing an SATA Hard Disk in the WAE 512 Disk00 is Shown 151930 2 3 1 1 Filler panel 2 SATA hard disk drive 3 SATA hard disk drive backplane ...

Page 80: ... 13 we recommend that you power down your WAE 612 when swapping or installing new hard disk drives To install an SAS hard disk drive in the WAE 612 follow these steps Step 1 Inspect the new drive for any signs of damage Step 2 Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Step 3 Make sure that the chassis cover is in place and fully...

Page 81: ...1 1 2 1 Drive handle in open position 2 SAS drive and tray assembly Step 6 Close the drive tray handle Step 7 Reload the appliance Step 8 Check the hard disk drive status LED to make sure that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuously that drive is faulty and needs to be replaced If the green hard disk drive activity LED is f...

Page 82: ...over 30 minutes with the cover removed might damage device components To complete the installation follow these steps Step 1 Install the cover by placing it into position and sliding it forward See Figure 4 8 Figure 4 8 Installing the Cover 151932 CiscoWAE500Series Caution Before sliding the cover forward make sure that the cover will properly engage the ledge at the front of the device Step 2 Ins...

Page 83: ... 612 Hardware Installation Guide OL 9137 02 Chapter 4 Installing Hardware Options Completing the Installation Step 3 Connect all external cables and the power cord to the device and then plug the power cord into a properly grounded electrical outlet ...

Page 84: ...Chapter 4 Installing Hardware Options Completing the Installation 4 16 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 ...

Page 85: ...Number Wide Area Application Engine 512 WAE 512 K9 Wide Area Application Engine 612 WAE 612 K9 This appendix contains the following sections Appliance Specifications page A 1 Adapter Specifications page A 4 Appliance Specifications Note Your system software might not support all of the WAE supported hardware features Table A 1 summarizes the features and specifications for the WAE 512 and WAE 612 ...

Page 86: ...RDIMMs You have the option to add two additional 1 GB memory modules Expansion bays Two 3 5 in 8 89 cm slim height bays for hard disk drives Expansion slots Two 64 bit 100 MHz PCI X half length slots 1 low profile 1 full profile Hard disk controllers WAE 512 Serial ATA SATA controller with integrated RAID simple swap WAE 612 Serial attached SCSI SAS controller with integrated RAID hot swap Hard di...

Page 87: ...put voltage high range Minimum 200 VAC Maximum 240 VAC Input kilovolt amperes kVA approximately Minimum 0 102 kVA Maximum 0 55 kVA Ports Supported Two 1000BASE TX 100BASE TX 10BASE T dual Ethernet ports Serial port Audio video ports on optional adapter 3 BNC connectors 2 mini XLR connectors Temperature Operating 50 to 95 F 10 to 35 C Nonoperating 104 to 140 F 40 to 60 C Heat Dissipation Minimum co...

Page 88: ... media shortwave 50 micron Bus transfer rate 2 gigabits per second Gbps maximum at half duplex and 4 Gbps at full duplex Protocols Supports FCP1 SCSI 1 FCP Fibre Channel Protocol protocol Table A 3 describes the MPEG A V decoder adapter specifications Altitude Maximum altitude 6500 ft 2000 m Acoustical noise emissions Sound power idling 6 5 bel maximum Sound power operating 6 5 bel maximum 1 FSB f...

Page 89: ...M pulse coded modulation PCM 75 ohm 0 5 V p p6 20 6 p p peak to peak Rise and fall time 0 4 microseconds measured from 10 to 90 Analog Jumper selectable balanced or unbalanced audio balanced 4 dBm Frequency response 20 Hz to 22 kHz 0 5 dB Reference level 0 5 V p p 10 7 n 20 Hz to 22 kHz 0 5 7 THD total harmonic distortion THD A 5 Cisco Wide Area Application Engine 512 and 612 Hardware Installation...

Page 90: ...eds per port in half duplex mode 2000 Mbps 200 Mbps and 20 Mbps speeds per port in full duplex mode General Technical Specifications Interface standard PCI v2 2 32 64 bit 33 66 MHz PCI X v1 0 32 64 bit 66 100 133 MHz Size 6 6 in x 4 2 in 167 64 mm x 106 68 mm PCI connector Universal 64 bit connector PCI voltage 12V minimum 11 4V maximum 12 6V 3 3V minimum 3 0V maximum 3 6V Weight 6 18 oz 175 grams...

Page 91: ...tions Checking the Basics page B 1 Checking Connections and Switches page B 2 Checking the Basics To solve some basic system problems follow these steps Step 1 Was an alert message issued by the system software Yes Check the component named in the alert message No Go to Step 2 Step 2 Visually inspect the chassis Is the system wet or damaged Yes Liquid spills splashes and excessive humidity can cau...

Page 92: ...to Step 4 Step 4 Verify the settings in the system setup program For details refer to the software configuration guide or user guide that corresponds to the version of software you are running on your system See the Related Documentation section on page xi Did the system complete the boot routine Yes The system configuration information was incorrect You have fixed the problem No Call your service...

Page 93: ... Step 5 No Go to Step 3 Step 3 Plug the power strip into another electrical outlet Is the power strip receiving power Yes The original electrical outlet probably does not function Use a different electrical outlet No Go to Step 4 Step 4 Plug a system that you know works into the electrical outlet Does the system receive power Yes The power strip is probably not functioning properly Use another pow...

Page 94: ...Appendix B Troubleshooting the System Hardware Checking Connections and Switches B 4 Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide OL 9137 02 ...

Page 95: ...intaining Your Site Environment An exhaust fan in the power supply cools the power supply and system by drawing air in through various openings in the system and blowing it out the back However the fan also draws dust and other particles into the system causing contaminant buildup which results in an increase in the system s internal temperature and interferes with the operation of various system ...

Page 96: ...f cloth which can act as insulation Do not place it where it will receive direct sunlight particularly in the afternoon Do not place it next to a heat source of any kind including heating vents during winter Adequate ventilation is particularly important at high altitudes System performance may not be optimum when the system is operating at high temperatures as well as high altitudes Make sure tha...

Page 97: ... humid location a dehumidifier can be used to maintain the humidity within an acceptable range Altitude Operating a system at high altitude low pressure reduces the efficiency of forced and convection cooling and can result in electrical problems related to arcing and corona effects This condition can also cause sealed components with internal pressure such as electrolytic capacitors to fail or pe...

Page 98: ...m the buildup of static electricity on the human body and certain other objects This static electricity is often produced by simple movements such as walking across a carpet ESD is a discharge of a static electrical charge that occurs when a person whose body contains such a charge touches a component in the system This static discharge can cause components especially chips to fail ESD is a proble...

Page 99: ...nications Commission FCC publishes specific regulations to limit the amount of EMI and RFI emitted by computing equipment Each system meets these FCC regulations To reduce the possibility of EMI and RFI follow these guidelines Operate the system only with the system cover installed Ensure that the screws on all peripheral cable connectors are securely fastened to their corresponding connectors on ...

Page 100: ... power circuit rather than sharing a circuit with other heavy electrical equipment In general do not allow the system to share a circuit with any of the following Copier machines Air conditioners Vacuum cleaners Space heaters Power tools Teletype machines Adding machines Laser printers Facsimile machines Any other motorized equipment Besides these appliances the greatest threats to a system s supp...

Page 101: ...st brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Line Conditioners Line conditioners go beyond the overvoltage protection of surge protectors Line conditioners keep a system s AC power source voltage at a fairly constant level and therefore can handle brownouts Because of this added protection line conditioners cost more than surge protect...

Page 102: ... Installation Guide OL 9137 02 UPS systems range in price from a few hundred dollars to several thousand dollars with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost Surge protectors should be used with all UPS systems and the UPS system should be Underwriters Laboratories UL safety approved ...

Page 103: ...itude guidelines C 3 specifications A 4 B back panel LEDs figure 1 9 LEDs table 1 9 ports table 1 11 bays description A 2 C cables connecting 3 13 cabling requirements Ethernet standard note 1 12 inline network adapter 1 17 inline network adapter examples 1 20 cautions description of x CD eject button description 1 7 CD ROM drive LED description 1 8 connections cables 3 13 power 3 15 troubleshooti...

Page 104: ...lectromagnetic interference See EMI electrostatic discharge See ESD EMI preventing effects of C 4 environment maintaining C 1 ESD preventing damage 2 6 C 4 Ethernet 1 activity LED 1 9 Ethernet 1 link LED 1 9 Ethernet 1 port 1 11 Ethernet 2 activity LED 1 9 Ethernet 2 link LED 1 9 Ethernet 2 port 1 11 Ethernet connections 3 13 Ethernet controller 1 3 1 11 Ethernet ports cabling requirements note 1 ...

Page 105: ...t dissipation specifications A 3 humidity maintenance guidelines C 3 specifications A 3 I I O connectors 1 10 inline network adapter cabling examples 1 20 cabling requirements 1 17 description 1 14 installing 4 3 specifications A 6 installation rack 3 5 tabletop 3 12 warnings 2 1 installing adapters 4 3 covers 4 15 memory modules 4 6 L LEDs back panel figure 1 9 back panel table 1 9 checking 3 15 ...

Page 106: ...ons specifications A 4 P PCI X slots 4 3 pinouts MPEG A V decoder audio and video connectors 1 13 ports and connectors description 1 10 to 1 13 inline network adapter 1 16 back panel table 1 11 Ethernet connecting 3 13 serial connecting 3 13 power connecting to system 3 15 power control button description 1 7 power LED description 1 8 power receptacles description 1 11 power requirement A 3 power ...

Page 107: ...iption 1 11 1 12 site environment maintenance factors C 1 slots specifications A 2 specifications Fibre Channel adapter table A 4 inline network adapter table A 6 MPEG A V decoder adapter table A 5 WAE 512 and WAE 612 table A 1 surge protectors using C 7 switches troubleshooting B 2 system error LED description 1 8 T tabletop installation procedure 3 12 temperature maintenance guidelines C 2 speci...

Page 108: ...1 7 installing in a 2 post rack 3 3 installing in a 4 post rack 3 4 installing on a tabletop 3 12 maintaining C 1 WAE 512 memory specifications A 2 WAE 612 memory specfications A 2 WAFS software File Engine mode 1 6 warnings installation 2 1 WCCP 1 6 Web Cache Communication Protocol See WCCP weight WAE A 3 Wide Area Application Engine See WAE Wide Area Application Services software See WAAS softwa...

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