Manage Call Waiting
If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing indicator
light on the handset.
Step 1
To answer the new call, select the incoming call using
the up/down arrows on the navigation pad, then press
the
Answer
soft key button to answer the call.
To send the incoming call to voice mail, select the call
using the up/down arrows on the navigation pad, then
press the
Divert
soft key button.
NOTE:
When the new call is answered, the call on the
other line is automatically put on hold.
Note:
If video is enabled on your phone, you will need
to press the
Hide Video
soft key button to show the
Answer
and
Divert
soft key options.
To return to the original call:
Step 1
Use the up/down buttons on the Navigation pad to
select the original call.
Step 2
Press the
Resume
soft key to reconnect to the call or
press the line button associated with the original call.
For calls on a separate line:
•
Press the Line button for the incoming call. The call
on the other line is automatically put on hold.
Note:
If video is enabled on your phone, you will need
to press the
Hide Video
soft key button to show the
Resume
soft key option.
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