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Cisco UCS C200, Installation And Service Manual

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Cisco UCS C200 Server Installation and Service Guide

OL-20732-02

Chapter 3      Maintaining the Server

  Preparing for Component Installation

Figure 3-7

Replaceable Component Locations, Small Form Factor (Top View)

1

Hard drives (up to eight, accessible through 
front bays)

7

PCIe card connector on riser card (with 
standard-profile slot)

2

Front panel control module or 

 

optional DVD module

8

Riser card assembly

3

Fan tray

9

PCIe card connector on riser card (with 
low-profile slot)

4

DIMM slots (up to 12)

10

Socket for trusted platform module (TPM)

5

CPUs and heatsinks (up to two)

11

Socket for mezzanine card

6

Motherboard CMOS battery

12

Power supplies (up to two, accessible through 
rear bays)

13

Internal USB port on motherboard

 

(active in server Generation M2 only)

7

8

12

13

3

6

4

5

310370

1

2

9 10

11

Summary of Contents for UCS C200

Page 1: ...Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco UCS C200 Server Installation and Service Guide Covers UCS C200 Server Generations M1 and M2 July 31 2013 Text Part Number OL 20732 02 ...

Page 2: ... of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY F...

Page 3: ... 4 Installing the Server Into a Rack 2 5 Initial Server Setup 2 9 Connecting and Powering On the Server Standalone Mode 2 9 NIC Modes and NIC Redundancy Settings 2 12 System BIOS and CIMC Firmware 2 13 Updating the BIOS and CIMC Firmware 2 13 Accessing the System BIOS 2 14 Motherboard Jumpers 2 15 Using the BIOS Recovery Jumper J1E5 to Recover Corrupt BIOS 2 16 Clearing the CIMC Admin Password Usi...

Page 4: ...ry Performance Guidelines and Population Rules 3 23 DIMM Installation Procedure 3 26 Installing CPUs and Heatsinks 3 28 Additional CPU Related Parts To Order With RMA Replacement Motherboards 3 28 CPU Replacement Procedure 3 29 Installing a Motherboard CMOS Battery 3 31 Installing a Trusted Platform Module 3 32 Replacing a PCIe Riser Card Assembly 3 34 Replacing a PCIe Card 3 35 Replacement Proced...

Page 5: ...ntel ICH10R RAID Controller in the BIOS C 2 Enabling the Mezzanine Card RAID Controller in the BIOS C 3 RAID Controller Cabling C 3 Cisco UCS C200 LFF Server Cabling C 4 Cisco UCS C200 SFF Server Cabling C 4 How to Determine Which Controller Is in Your Server C 4 How to Disable Quiet Boot For CIMC Firmware Earlier Than Release 1 2 1 C 5 How To Launch Option ROM Based Controller Utilities C 5 Resto...

Page 6: ...Contents vi Cisco UCS C200 Server Installation and Service Guide OL 20732 02 ...

Page 7: ...ical equipment Organization This guide is organized as follows Chapter Title Description Chapter 1 Overview Provides a brief overview of the server Chapter 2 Installing the Server Describes how to install the server into a rack how to cable and power on the server and how to connect to the service processor and your network Chapter 3 Maintaining the Server Identifies the replaceable components of ...

Page 8: ...umber provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van ...

Page 9: ...sto simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle a...

Page 10: ...el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfar...

Page 11: ...ção fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved elektriske kre...

Page 12: ...xii Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Preface ...

Page 13: ...e the monthly What s New in Cisco Product Documentation which also lists all new and revised Cisco technical documentation at http www cisco com en US docs general whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free servi...

Page 14: ...xiv Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Preface ...

Page 15: ...ications This server can be ordered with different front panel configurations depending on whether the hard drives are the 3 5 inch large form factor or the 2 5 inch small form factor Figure 1 1 shows the external features of the Large Form Factor LFF front panel Figure 1 2 shows the external features of the Small Form Factor SFF front panel The optional DVD module that can be configured in place ...

Page 16: ...connector 10 Hard drives up to 8 2 Reset button1 1 See the following caution 11 Hard drive fault LED 3 Power supply fault LED 12 Hard drive activity LED 4 Memory fault LED 13 Optional DVD module 5 CPU fault LED 14 DVD activity LED 6 Network activity LED 15 Power button Power status LED 7 System fault LED 16 Locator button LED 8 Locator button LED 17 Reset button2 2 See the following caution 9 Powe...

Page 17: ... the 10 100 Ethernet management port are in slightly different positions for Generation M1 Figure 1 3 Rear Panel Features 1 Power supply up to two 5 Video connector DB15 VGA 2 10 100 Ethernet management port RJ 45 6 10 100 1000 Gigabit Ethernet ports two 3 USB 2 0 connectors two 7 Low profile PCIe card slot 4 Serial connector DB9 8 Standard profile PCIe card slot M 1 M 2 1 253037 5 6 2 3 4 7 8 ...

Page 18: ... 100 1000 Gigabit Ethernet ports RJ 45 connectors These integrated Gigabit ports support the Wake on LAN WoL and TCP IP Offload Engine TOE standards One 10 100 Ethernet port RJ 45 connector One DB9 serial connector One DB15 VGA5 connector Two USB6 2 0 connectors The server also has one front panel console connector with supplied KVM7 cable provides DB15 video DB9 serial and two USB 2 0 connectors ...

Page 19: ... the Cisco UCS C200 server RAID 0 1 and 1E support for up to 4 SAS or SATA drives with the optional LSI 1068 based controller mezzanine card RAID 0 1 5 6 00 10 50 and 60 support for up to 8 SAS or SATA drives with the optional LSI 9260 8i MegaRAID controller card RAID 0 1 5 6 00 10 50 and 60 support for up to 4 SAS or SATA drives with the optional LSI 9280 4i4e MegaRAID controller card See RAID Co...

Page 20: ...UCS C200 Server Installation and Service Guide OL 20732 02 Chapter 1 Overview See Appendix A Technical Specifications for more physical environmental and power details 9 RAID redundant array of independent disks ...

Page 21: ...mpliance and Safety Information for Cisco UCS C Series Servers for important safety information Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement numb...

Page 22: ...material Step 2 Compare the shipment to the equipment list provided by your customer service representative and Figure 2 1 Verify that you have all items Step 3 Check for damage and report any discrepancies or damage to your customer service representative Have the following information ready Invoice number of shipper see the packing slip Model and serial number of the damaged unit Description of ...

Page 23: ...local and national electrical codes Statement 1074 When installing the server follow these guidelines Plan your site configuration and prepare the site before installing the server See the Cisco UCS Site Preparation Guide for the recommended site planning tasks Ensure that there is adequate space around the server to allow for servicing and for adequate airflow The airflow in this server is from f...

Page 24: ...cal rack space per server must be one rack unit RU equal to 1 75 inches 4 45 cm The distance between the front and rear rack posts must be as follows to fit the Cisco slide rails For the older rails R200 1032RAIL 27 to 37 inches 68 6 to 94 0 cm For the new style rails R2XX G31032RAIL 23 5 to 36 inches 59 7 to 91 4 cm Tip The Cisco R Series racks and RP Series PDUs have been designed for optimum pe...

Page 25: ...ially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 To install the slide rails and the server into a rack follow these steps Step 1 Install the slide rails into the rack Tip Use two people to help keep...

Page 26: ...ck post holes align the mounting pegs with the holes and then compress the spring loaded pegs to expose the 10 32 inner peg Figure 2 3 Spring Loaded Mounting Pegs c Pull the inner slide rails on each assembly out toward the rack front until they hit the internal stops and lock in place 1 Front left rack post 4 Length adjustment bracket 2 Rear left rack post 5 Locking clip one on each end of assemb...

Page 27: ...nt See Figure 2 4 b Push the mounting bracket toward the server rear until the locking clip clicks over the server peg c Attach the remaining mounting bracket to the opposite side of the server Tip You can optionally use the 1 Phillips screws that come with the slide rails to increase stability after installation You can install two of these screws on each side of the server to more permanently at...

Page 28: ...nt clip item 4 into the rear of the left slide rail item 3 and clip it onto the CMA flange that is on the mounting bracket that is attached to the server d Attach the two hole slotted bracket item 5 that is on the left end of the CMA length adjustment slider to the left slide rail Fit the two hole slotted bracket over the two pegs inside the slide rail e Attach the outermost CMA attachment clip it...

Page 29: ...so change the NIC redundancy and set static IP settings Use the following procedure to perform initial setup of the server Step 1 Attach a power cord to each power supply in your server and then attach the power cord to a grounded AC power outlet See the Power Specifications section on page A 2 for power specifications Wait for approximately two minutes to let the server boot in standby power duri...

Page 30: ... to boot the server Watch for the prompt to press F8 b During bootup press F8 when prompted to open the BIOS CIMC Configuration Utility c Set the NIC mode to your choice for which ports you want to use to access the CIMC for server management see Figure 1 3 on page 1 3 for identification of the ports Dedicated The 10 100 management port is used to access the CIMC You have to select a NIC redundanc...

Page 31: ... printed on the label is the beginning of the range of six contiguous MAC addresses f Optional Use this utility to make VLAN settings and to set a default CIMC user password Note Changes to the settings take effect after approximately 45 seconds Refresh with F5 and wait until the new settings appear before you reboot the server in the next step g Press F10 to save your settings and reboot the serv...

Page 32: ...UCS P81E Virtual Interface Card N2XX ACPCI01 that is installed in PCIe slot 6 see Figure 3 22 on page 3 37 See also Special Considerations for the Cisco UCS P81E Virtual Interface Card N2XX ACPCI01 page 3 38 This server has the following NIC redundancy settings that you can choose from None The Ethernet ports operate independently and do not fail over if there is a problem Active standby If an act...

Page 33: ...ecommended method for systems running firmware level 1 2 or later Use the Cisco Host Upgrade Utility to simultaneously upgrade the CIMC BIOS LOM LSI storage controller and Cisco UCS P81E VIC firmware to compatible levels See the Cisco Host Upgrade Utility Quick Reference Guide for your firmware level at the documentation roadmap link below Note Your system firmware must be at minimum level 1 2 to ...

Page 34: ...pted during bootup Note The version and build of the current BIOS are displayed on the Main page of the utility Step 2 Use the arrow keys to select the BIOS menu page Step 3 Highlight the field to be modified by using the arrow keys Step 4 Press Enter to select the field that you want to change and then modify the value in the field Step 5 Press the right arrow key until the Exit menu screen is di...

Page 35: ...tains the following topics Using the BIOS Recovery Jumper J1E5 to Recover Corrupt BIOS page 2 16 Clearing the CIMC Admin Password Using Jumper J45 page 2 17 Using the Clear CMOS Jumper J1E6 page 2 18 Clearing the BIOS Admin Password Using Jumper J1E4 page 2 19 Figure 2 6 Service Jumper Locations 1 Jumper J1E6 clear CMOS 3 Jumper J45 clear CIMC password 2 Jumper J1E5 BIOS recovery 4 Jumper J1E4 cle...

Page 36: ...r to pins 2 and 3 of the J1E5 header see Figure 2 6 on page 2 15 Step 8 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 9 Insert the USB thumb drive into a USB port on the server Step 10 Return the server to main power mode by pressing the Power button on the front panel The ...

Page 37: ...2 and 3 of the J45 header see Figure 2 6 on page 2 15 Step 6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LED is green Note You must allow...

Page 38: ... the shorting jumper to pins 2 and 3 of the J1E6 header see Figure 2 6 on page 2 15 Step 6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LE...

Page 39: ...r to pins 2 and 3 of the J1E4 header see Figure 2 6 on page 2 15 Step 6 Reinstall the top cover and reconnect AC power cords to the server The server powers up to standby power mode indicated when the Power LED on the front panel is amber Step 7 Return the server to main power mode by pressing the Power button on the front panel The server is in main power mode when the Power LED is green Note You...

Page 40: ...2 20 Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Chapter 2 Installing the Server System BIOS and CIMC Firmware ...

Page 41: ...ment Controller CIMC GUI or CLI interfaces See the user documentation for your firmware release at the following URL http www cisco com en US products ps10739 products_installation_and_configuration_guides_list html Server Configuration Utility Cisco has also developed the Cisco Server Configuration Utility for C Series servers which can aid and simplify the following tasks Monitoring server inven...

Page 42: ... shows the names and locations of the LFF front panel LEDs Figure 3 2 on page 3 3 shows the names and locations of the SFF front panel LEDs The optional DVD module that can be substituted for the default front control panel module is also shown Table 3 1 on page 3 3 describes the possible states and the interpretations of the LEDs which are the same for the LFF and the SFF versions of the server F...

Page 43: ...13 Locator LED Locator button 7 Power status LED Power button 14 System fault LED A 8 1 2 3 4 5 6 9 7 14 11 10 13 12 239131 Table 3 1 Front Panel LEDs LED Name State DVD activity Off The DVD drive is not in use Green blinking The DVD drive is reading or writing data Hard drive fault Off The hard drive is operating properly Amber This hard drive has failed Hard drive activity Off There is no hard d...

Page 44: ... increases System fault Green The server is operating properly Amber blinking An event that requires a service action has been detected Investigate other LEDs and check logs to isolate the problem Locator Off The Locator LED is not in use Blue flashing The Locator LED button was pressed and the Locator LED flashes on the front and rear panels to help you find the server in a rack Power status Off ...

Page 45: ... a Critical Shutdown over temperature condition 194 F 90 C The power supply auto recovers from this condition when the temperature is within specification again 167 F 75 C See the Connecting and Powering On the Server Standalone Mode section on page 2 9 for definitions of these power modes Locator Off The Locator LED is not in use Blue flashing The Locator LED button on the front panel was pressed...

Page 46: ...ff speed off No link is present on this port Link status off speed solid green A half duplex 10 Mbps link is present Link status green speed solid green A half duplex 100 Mbps link is present Link status amber speed solid green A half duplex 1000 Mbps link is present Link status off speed blinking green A full duplex 10 Mbps link is present Link status green speed blinking green A full duplex 100 ...

Page 47: ...rform the procedures in this chapter Number 2 Phillips head screwdriver Needle nose pliers Electrostatic discharge ESD strap or other grounding equipment such as a grounded mat Shutting Down and Powering Off the Server Tip If you have ordered a server with power supply redundancy at least two power supplies you do not have to power off the server to replace a power supply because they are redundan...

Page 48: ...ving and Replacing the Server in a Rack To remove or replace the server in a rack follow these steps Tip You do not have to remove the server from the rack if you can slide it forward enough to remove the top cover and safely view and access the internal components Always disconnect all power cords before removing the top cover Step 1 Remove a server from a rack a Disconnect all cables from the se...

Page 49: ...at secure the top cover Generation M1 only Note The UCS C200 Generation M2 server does not have cover screws b Press down on the release button and use the nonslip pad to push the cover toward the rear about one inch until you feel it stop sliding c Lift the cover from the server and set it aside Step 2 Replace the top cover a Set the cover in place about one inch back from the fully closed positi...

Page 50: ...n Removing and Replacing the Server Top Cover page 3 9 b Use a Number 2 Phillips head screwdriver to remove the 10 screws that secure the front cover There are four screws on the upper surface and three screws on each side of the front cover see Figure 3 5 c Lift the front cover straight up off of the chassis Step 2 Replace a front cover a Set the front cover back in place aligning the screw holes...

Page 51: ...rsion of the server Figure 3 7 on page 3 12 shows the Small Form Factor SFF version of the server Figure 3 6 Replaceable Component Locations Large Form Factor Top View 1 Hard drives up to four accessible through front bays 7 Riser card assembly 2 Fan tray 8 PCIe card connector on riser card with low profile slot 3 DIMM slots up to 12 9 Socket for trusted platform module TPM 4 CPUs and heatsinks up...

Page 52: ...ser card with standard profile slot 2 Front panel control module or optional DVD module 8 Riser card assembly 3 Fan tray 9 PCIe card connector on riser card with low profile slot 4 DIMM slots up to 12 10 Socket for trusted platform module TPM 5 CPUs and heatsinks up to two 11 Socket for mezzanine card 6 Motherboard CMOS battery 12 Power supplies up to two accessible through rear bays 13 Internal U...

Page 53: ...g server components wear an ESD strap to avoid damage Tip You can press the Locator button on the front panel to turn on a flashing Locator LED on the server front and rear panels This button helps you to locate the specific server that you are servicing when you go to the rear of the rack See the Status LEDs section on page 3 2 for locations of the LEDs This section describes how to remove and re...

Page 54: ... the component remove the server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 e Remove the front cover as described in the Removing and Replacing the Server Front Cover Small Form Factor Only section on page 10 f Disconnect the two cable harnesses from the connectors on the module g Remove the single retaining screw that s...

Page 55: ... cover f Replace the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 g Replace the server in the rack replace power cords and any other cables and then power on the server by pressing the Power button Figure 3 8 Removing and Replacing a Front Panel Control Module or DVD Module 1 Securing screw 3 Securing pegs on chassis three 2 Keyed holes on module th...

Page 56: ...nents Figure 3 9 Alternate Front Panel Module Cable Routing 1 Securing screw one on each end 3 Fan tray connector 2 Fan tray with battery unit bracket 282336 Fans Motherboard Fans Motherboard SATA CONN SATA CONN Front VGA Front COM Front USB Front panel Front VGA Front COM Front USB Front panel Front panel control module DVD module ...

Page 57: ... Note Cisco recommends following the industry standard practice of using drives of the same capacity when configuring RAID volumes If you use drives of different capacities the usable portion of the smallest drive will be used on all drives of the RAID volume Note The 500 GB SATA drive A03 D500GC3 and the 1 TB SATA drive A03 D1TBSATA that are sold with the UCS C200 M2 SFF server are supported at f...

Page 58: ...tall on each side of the sled c With the ejector lever still open push the sled into the drive bay until you feel the drive stop against the backplane d Press the ejector lever flat until the lock clicks into place Figure 3 10 Drive Numbering and Physical Orientation Facing Server Front Large Form Factor Figure 3 11 Removing and Replacing Hard Drives Large Form Factor HDD_01 HDD_02 HDD_03 HDD_04 1...

Page 59: ...ng or Replacing Components Figure 3 12 Drive Numbering and Physical Orientation Facing Server Front Small Form Factor Figure 3 13 Removing and Replacing Hard Drives Small Form Factor HDD_01 HDD_02 HDD_03 HDD_04 HDD_05 HDD_06 HDD_07 HDD_08 1 Ejector lever 3 Securing screws four 2 Release button 282337 3 3 3 3 1 2 ...

Page 60: ...y bay a Do one of the following actions If your server has only one power supply shut down and power off the server as described in the Shutting Down and Powering Off the Server section on page 3 7 If your server has two power supplies the power supplies are hot pluggable so you do not have to shut down the server b Remove the power cord from the power supply that you are replacing c Push the rele...

Page 61: ...et it aside Note If your server has an optional LSI battery backup unit BBU mounted to the fan tray you must remove the BBU Remove the three screws that secure the BBU to the bracket on the fan tray and set the BBU aside See the Replacing an LSI MegaRAID Battery Backup Unit section on page 3 41 for more information f Remove the three screws that hold the battery unit bracket to the fan tray and th...

Page 62: ... and Service Guide OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components Figure 3 15 Removing and Replacing a Fan Tray 1 Securing screw one on each end 3 Fan tray connector 2 Fan tray with battery unit bracket 1 2 3 ...

Page 63: ...d Supported DIMMs page 3 23 Banks and Channels page 3 23 Memory Population Rules page 3 24 Memory Mirroring and RAS page 3 25 Supported DIMMs The qualified and supported part numbers for this component are subject to change over time For the most up to date list of replaceable components see the following URL and then scroll to Technical Specifications http www cisco com en US products ps10493 pro...

Page 64: ...e system to set the memory system speed to that of the slowest installed DIMMs DIMMs can be used either in a one DIMM per Channel 1DPC configuration or in a two DIMMs per Channel 2DPC configuration There are blue and black DIMM slots Populate blue slots in a bank first Generation M2 only Low voltage 1 35 V DIMM and standard voltage DIMM 1 5 V can be mixed in the same server Note that this causes t...

Page 65: ... that you can use to change the DDR memory mode when the server has all low voltage DIMMs installed To access this setting follow these steps Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup Step 2 Select the Advanced tab Step 3 Select Low Voltage DDR Mode Step 4 In the pop up window select either Power Saving Mode or Performance Mode Power Saving Mode Priorit...

Page 66: ... Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 e Remove the air baffle that sits over the CPUs and DIMMs and set it aside f Push down on the ejector levers at both ends of the DIMM slot g Grasp the DIMM by its top corners and remove it from the ser...

Page 67: ...ervice Guide OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components Figure 3 17 Removing and Replacing Memory Modules 1 DIMM slots twelve 3 Alignment key in DIMM slot 2 DIMM slot ejector lever two on each slot 1 195728 2 3 ...

Page 68: ...dditional parts that might not be included with the CPU or motherboard spare bill of materials BOM The TAC engineer might need to add the additional parts to the RMA to help ensure a successful replacement Scenario 1 You are re using the existing heatsinks Heat sink cleaning kit UCSX HSCK Thermal grease kit for C200 UCS CPU GREASE Scenario 2 You are replacing the existing heatsinks Heat sink R200 ...

Page 69: ...et latch and open the CPU cover plate i Lift the CPU out of the socket and set it aside on an antistatic mat or in an antistatic bag Step 2 Install a CPU and heatsink a Set the new CPU into the socket being careful to orient the CPU alignment notches with the alignment keys in the socket b Close the CPU cover plate and hook the socket latch back in the locked position c Prepare the thermal compoun...

Page 70: ...de OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components Figure 3 18 Removing and Replacing CPUs and Heatsinks 1 Captive heatsink screws two per CPU 3 CPU socket alignment keys 2 CPU cover plate 4 CPU socket latch 195729 1 4 2 3 1 ...

Page 71: ...ing Off the Server section on page 3 7 b Disconnect all power cords from the power supplies c Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in the Removing...

Page 72: ...at you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 e Remove the PCIe riser card assembly to provide clearance to the TPM See the Replacing a PCIe Ri...

Page 73: ...the Cisco UCS C Series Rack Mount Server Configuration Guide b Reboot the server Note You can reboot the server by pressing the Power button on the server by selecting Macros Ctrl Alt Del on the Cisco KVM Console window menu bar or by selecting Power Cycle Server on the Server Summary tab of the CIMC GUI c Watch during bootup for the F2 prompt and then press F2 to enter BIOS setup d If you have al...

Page 74: ...the power supplies c Slide the server out the front of the rack far enough so that you can remove the top cover You might have to detach cables from the rear panel to provide clearance Caution If you cannot safely view and access the component remove the server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 e Remove the scre...

Page 75: ...esolving Limited Resources page 3 39 Note If you are installing a Cisco UCS P81E Virtual Interface Card N2XX ACPCI01 there are prerequisite considerations See Special Considerations for the Cisco UCS P81E Virtual Interface Card N2XX ACPCI01 page 3 38 Note See also RAID Controller Considerations page C 1 for information about supported controllers and cables The qualified and supported part numbers...

Page 76: ...e 3 23 Step 2 Pull the PCIe card connector out of the riser card socket and set the card aside Step 3 Install a PCIe card a If you are installing a PCIe card to an empty slot on the riser card assembly remove any blank panel from the assembly rear slot Note A standard profile PCIe card must be installed on the right side of the assembly as viewed from the rear of the server A low profile PCIe card...

Page 77: ...ing or Replacing Components Figure 3 22 PCIe Slot Numbering and Physical Orientation Facing Server Rear Figure 3 23 Removing and Replacing a PCIe Card PCIe Slot 7 PCIe Slot 6 1 Riser card assembly removed from chassis 3 PCIe card rear plate 2 PCIe socket on riser card 4 PCIe card retaining latch 2 1 4 3 330739 ...

Page 78: ... 4 or 2 0 1 the minimum card firmware and uboot image level is 1 4 1i To connect this card to an upstream Cisco Nexus fabric interconnect switch the minimum NXOS version on the fabric interconnect must be 5 0 or later This card requires that you have the new power supply model R2X0 PSU2 650W SB A 5A standby mode has been added to these power supplies to support this card See How to Identify Which ...

Page 79: ...tup utility ERROR CODE SEVERITY INSTANCE DESCRIPTION 146 Major N A PCI out of resources error Major severity requires user intervention but does not prevent system boot To resolve this issue disable the Option ROMs that are not needed for system booting The BIOS Setup Utility provides the setup options to enable or disable the Option ROMs at the PCIe slot level for the PCIe expansion slots and at ...

Page 80: ...ollowing symptoms have been observed The system might get stuck in an infinite reset loop The BIOS might appear to hang while initializing PCIe devices The PCIe option ROMs might take excessive time to complete which appears to lock up the system PCIe boot devices might not be accessible from the BIOS PCIe option ROMs might report initialization errors These errors are seen before the BIOS passes ...

Page 81: ...eable components see the following URL and then scroll to Technical Specifications http www cisco com en US products ps10493 products_data_sheets_list html Note The instructions for installing the BBU differ depending on which BBU version you are installing The newer LSIiBBU08 version requires that you replace the server s mounting bracket Procedures for both LSIiBBU06 and LSIiBBU08 are included h...

Page 82: ...ring screws that hold the BBU to the BBU bracket Step 3 If this is a first time installation of the BBU rather than a replacement install the cable from the BBU to the LSI card Connect the cable from the BBU to the socket on the adapter Note Be careful to align the arrow mark on the cable connector with the arrow mark on the socket to avoid damaging the connector pins Figure 3 24 Removing and Repl...

Page 83: ... a special adapter bracket that is included with the BBU Use the following procedure to replace the bracket and to install the BBU Step 1 Replace the mounting bracket only if you are replacing an LSIiBBU06 with an LSIiBBU08 Skip this step and go to Step 2 if your server is already using an LSIiBBU08 BBU and it already has the new mounting bracket a Remove any existing BBU from the existing bracket...

Page 84: ... firmware Obtain the Cisco Host Upgrade Utility 1 4 1 or later package including drivers by navigating from the Cisco com software download site http www cisco com cisco software navigator html a Install the BBU cable from the LSI controller card to socket J2 on the new BBU Note Align the arrow mark on the cable connector with the arrow mark on the socket to avoid damaging the connector pins b Pla...

Page 85: ...Service Guide OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components Figure 3 27 Removing and Replacing an LSIiBBU06 BBU 1 BBU bracket on fan tray 3 BBU connector J2 is on the underside 2 Securing screws two 331003 1 2 3 ...

Page 86: ...he server from the rack d Remove the top cover as described in the Removing and Replacing the Server Top Cover section on page 3 9 e Disconnect the cable harness from the connector on the top of the mezzanine card f Use needle nose pliers to pinch the three plastic standoff posts that hold the mezzanine card to the motherboard Pinching the top of the post provides clearance to lift the mezzanine c...

Page 87: ...Installation and Service Guide OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components Figure 3 28 Removing and Replacing a Mezzanine Card 1 Mezzanine card retaining posts three 2 Mezzanine card 195954 2 1 ...

Page 88: ...3 48 Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Chapter 3 Maintaining the Server Installing or Replacing Components ...

Page 89: ... and includes the following sections Physical Specifications page A 1 Environmental Specifications page A 2 Power Specifications page A 2 Physical Specifications Table A 1 lists the physical specifications for the server Table A 1 Physical Specifications Description Specification Height 1 70 in 4 32 cm Width 16 92 in 43 00 cm Depth 27 80 in 70 60 cm Weight loaded chassis 33 00 lbs 14 97 kg ...

Page 90: ...te 1 C for every 1000 ft 304 m up to a maximum altitude of 10 000 ft 3048 m 50 to 95 F 10 to 35 C Temperature nonoperating within altitude 0 to 40 000 feet 0 to 12 000 meters 40 to 149 F 40 to 65 C Humidity RH noncondensing 5 to 93 Altitude 0 to 10000 feet Sound power level Measure A weighted per ISO7779 LwAd dBA Operation at 73 F 23 C 54 7 dBA Sound power level Measure A weighted per ISO7779 LwAd...

Page 91: ... provides a connection into the server providing a DB9 serial connector a VGA connector for a monitor and dual USB ports for a keyboard and mouse With this cable you can create a direct connection to the operating system and the BIOS running on the server This server supports the following Cisco components and part numbers Figure B 1 KVM Cable Supported Components Part Number KVM cable 37 1016 01 ...

Page 92: ...ference Illustration Feet Meters SFS 250V 10A AR Power Cord 250 VAC 10 A IRAM 2073 Plug Argentina 8 2 2 5 Figure B 2 CAB 9K10A AU 250 VAC 10 A 3112 Plug Australia 8 2 2 5 Figure B 3 SFS 250V 10A CN Power Cord 250 VAC 10 A GB 2009 Plug China 8 2 2 5 Figure B 4 CAB 9K10A EU Power Cord 250 VAC 10 A M 2511 Plug Europe 8 2 2 5 Figure B 5 SFS 250V 10A ID Power Cord 250 VAC 16A EL 208 Plug South Africa U...

Page 93: ... 8 2 2 5 Figure B 12 CAB 9K12A NA Power cord 125 VAC 13 A NEMA 5 15 Plug North America 8 2 2 5 Figure B 13 CAB C13 C14 JMPR Cabinet Jumper Power Cord 250 VAC 13 A C13 C14 Connectors 2 2 0 7 Figure B 14 Table B 1 Supported Power Cords for the Server continued Description Length Power Cord Reference Illustration Feet Meters 186571 2500 mm Cordset rating 10 A 250 500 V MAX Length 8 2 ft Plug EL 219 I...

Page 94: ...and Plugs Figure B 4 SFS 250V 10A CN Figure B 5 CAB 9K10A EU Figure B 6 SFS 250V 10A ID Cordset rating 10A 250V 2500 mm Plug EL 218 CCEE GB2009 186573 Connector EL 701 IEC60320 C13 Connector VSCC15 Cordset rating 10A 16 A 250 V Length 8 ft 2 in 2 5 m Plug M2511 186576 OVE Cordset rating 16A 250V 2500mm Plug EL 208 187490 Connector EL 701 ...

Page 95: ...0V 10A IS Figure B 8 CAB 9K10A IT Figure B 9 CAB 9K10A SW Cordset rating 10A 250V 500V MAX 2500 mm Plug EL 212 SI 32 186574 Connector EL 701B IEC60320 C13 EL 212 16A 250V Plug I 3G CEI 23 16 Connector C15M EN60320 C15 Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186575 Plug MP232 R Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186578 Connector IEC 60320 C15 ...

Page 96: ... Figure B 11 CAB AC 250V 13A Figure B 12 CAB N5K6A NA Plug Cordset rating 10 A 250 V 500 V MAX Length 2500mm 186580 Connector EL 701C EN 60320 C15 EL 210 BS 1363A 13 AMP fuse Cordset rating 13A 250V 6 6 feet 79 2m Plug EL312MoldedTwistlock NEMA L6 20 186568 Connector EL 701 IEC60320 C13 Cordset rating 10 A 250 V Length 8 2 ft 186570 Plug NEMA 6 15P Connector IEC60320 C13 ...

Page 97: ...le and Power Cord Specifications Supported Power Cords and Plugs Figure B 13 CAB 9K12A NA Figure B 14 CAB C13 C14 JMPR Jumper Power Cord Connector IEC60320 C15 Cordset rating 13A 125V 8 2 feet 2 5m Plug NEMA 5 15P 192260 Cordset rating 10A 250V 686mm Plug SS10A 186569 Connector HS10S ...

Page 98: ...B 8 Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Appendix B Cable and Power Cord Specifications Supported Power Cords and Plugs ...

Page 99: ...erver models support the RAID controller options and cable requirements shown in Table C 1 and Table C 2 Note Do not mix controller types in the server Dual controllers are not supported Table C 1 Cisco UCS C200 LFF RAID Options Up to Four 3 5 Inch Internal Drives Controller Style Max Internal Drives SAS SATA Opt BBU RAID Levels Required Cables Intel ICH10R1 1 The integrated ICH10R controller must...

Page 100: ...co UCS C200 SFF RAID Options Up to Eight 2 5 Inch Internal Drives Controller Style Max Internal Drives SAS SATA Opt BBU RAID Levels Required Cables Intel ICH10R1 1 The integrated ICH10R controller must be enabled in the BIOS This controller is not compatible for use with VMWare ESX ESXi Server software in any generation or version of the Cisco UCS C200 server Integrated 4 No Yes No 0 1 1 SATA R200...

Page 101: ...4 Set Onboard SATA Controller to Enabled Step 5 Set SATA Mode to Enhanced Step 6 Press F10 to save your changes and exit the BIOS Setup utility Step 7 To set up a RAID configuration when using the mezzanine card boot the server and press Ctrl C when prompted to start the WebBIOS utility RAID Controller Cabling The possible RAID controller connectors in this server are shown in Figure C 1 The blue ...

Page 102: ...onnectors on the backplane Controls 4 drives only 1068E mezzanine card Connect SAS cable 1 from connector 1 on the card to the drives 1 4 connectors on the backplane Connect SAS cable 2 from connector 2 on the card to the drives 5 8 connectors on the backplane LSI MegaRAID 9260 8i card Connect SAS cable 1 from connector 1 on the card to the drives 1 4 connectors on the backplane Connect SAS cable ...

Page 103: ...OS release 1 2 1 and later Quiet Boot has been removed If you are running CIMC firmware and BIOS earlier than release 1 2 1 you can use the following procedure to disable Quiet Boot To disable quiet boot so that the controller information and the prompts for the option ROM based LSI utilities are displayed during bootup follow these steps Step 1 Boot the server and watch for the F2 prompt during b...

Page 104: ...RAID controller Step 1 Replace your RAID controller See Replacing an LSI MegaRAID Battery Backup Unit page 3 41 Step 2 If this was a full chassis swap replace all drives into the drive bays in the same order that they were installed in the old chassis Step 3 If Quiet Boot is enabled disable it in the system BIOS See How to Disable Quiet Boot For CIMC Firmware Earlier Than Release 1 2 1 page C 5 St...

Page 105: ...bout RAID and for using the utilities for the RAID controller cards see the Cisco UCS Servers RAID Guide Full LSI documentation is also available LSI MegaRAID SAS Software User s Guide for LSI MegaRAID http www cisco com en US docs unified_computing ucs 3rd party lsi mrsas userguide LSI_MR_SAS_SW_UG pdf LSI SAS2 Integrated RAID Solution User Guide for LSI SAS1064E http www cisco com en US docs uni...

Page 106: ...C 8 Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Appendix C RAID Controller Considerations For More Information ...

Page 107: ... I X D Installation for Cisco UCS Integration The Cisco UCS integration instructions have been moved to the integration guides found here Cisco UCS C Series Server Integration with UCS Manager Guides Refer to the guide that is for the version of Cisco UCS Manager that you are using ...

Page 108: ...D 2 Cisco UCS C200 Server Installation and Service Guide OL 20732 02 Appendix D Installation for Cisco UCS Integration ...

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