Troubleshooting Cisco TMSXN
Cisco TMS Extension for IBM Lotus Notes
– Installation and getting started guide
Page 37 of 45
Figure 19: Changing the log level
Currently you can set values from 0 (minimal debug) to 3 (all available debug). If you experience
problems and want to troubleshoot Cisco TMSXN, set this value to 3, click the
Save and Close
button
and restart the Lotus Domino Server.
Note:
Increasing the log level may affect the performance of the Domino server.
TMS Admin view is not available
After a clean Cisco TMSXN installation or upgrade, the TMS Admin view might not be available under
the administrative role. This is due to a missing installation step. Please verify the following steps:
1. Open Domino Administrator using a server administration ID.
2. Open the Resource Reservation Database
Video Conference Resources
.
3. Open Access Control for the database, and select
File > Application > Access Control
.
4. Verify that the
Admin
and
Create Resource
check boxes are selected for the current
(Administrative) user ID or for the other user you are using for the Cisco TMSXN integration.
5. If the
Admin
role is not available, click on the
Roles
tab and manually add a role called
Admin
(figure below). Then return to step 4.
